| January 19 - January 30 |
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Cloud Customer Connect Events are webinars targeted to Oracle Cloud customers that cover a wide range of Applications and Infrastructure topics.
Membership is required to attend. If you’re not yet a member, join now to get started. |
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| New events are always being added! Subscribe to these calendars for the latest lineup of events: |
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| General |
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General – AI Changes Everything
Thursday, 22 January, 2026 01:30 AM - 06:30 AM PT
Join us for a full day of practical insights, real-world innovation, and live demonstrations that reveal how AI is transforming every layer of the enterprise - from streamlining data and infrastructure to enhancing everyday applications and smarter decision-making.
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Don't miss a single General event! Check out the General calendar on Cloud Customer Connect for a complete list of new and upcoming events. |
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| Customer Experience |
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CX – Siebel CRM: Accelerate Siebel CRM Modernization with Siebel Open Integration
Monday, 19 January, 2026 2-3 AM PT
Join our webinar to see how Siebel Open Integration exposes Business Components, Services, Applets, and Workflows as performant REST APIs-preserving your customizations.
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CX – Siebel CRM: Enhanced Digital APIs for Insightful Buying Journeys
Tuesday, 20 January, 2026 2-3 AM PT
Join our webinar to explore enhanced Digital APIs for insightful buying journeys.
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CX – Service: RightNow Road to Fusion: See Oracle Fusion Service in action
Tuesday, 20 January, 2026 8-9 AM PT
In this 60-minute, live webinar, join experts fluent in both RightNow and Fusion Service for a front-row look at an AI-first service platform built for the future.
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CX – AI Agent Studio Monthly Office Hours
Wednesday, 21 January, 2026 8-9 AM PT
Join us for Office Hours with the AI Agent Studio Team! Bring your questions, get live guidance, and learn best practices for building and deploying AI agents.
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CX – Service: State of the Product: Help Desk in the Redwood Experience in 2026
Wednesday, 21 January, 2026 10-11 AM PT
This session will review accomplishments of 2025 and provide a demo showcasing the current state of the Fusion Help Desk. We'll also summarize the direction of the product and program for 2026.
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CX – Service: Measuring What Matters: Turning AI Insights into Service Outcomes
Thursday, 22 January, 2026 8-9 AM PT
In this session, learn how Oracle Service is helping organizations (including Oracle’s own support teams) go beyond siloed Service data, to leveraging all Fusion enterprise data to understand what AI is doing.
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CX – Siebel CRM: Event Pub/Sub Communications: High-Performance Data Exchange with Avro Serialization
Thursday, 29 January, 2026 2-3 AM PT
Discover how the latest enhancements to Siebel CRM Event Pub/Sub deliver faster, smarter, and more efficient data exchange with Avro serialization.
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CX – Service: How APi Group Connects Service and Revenue: Unifying Operations from Field to Finance
Thursday, 29 January, 2026 11 AM - 12 PM PT
In this session, learn how companies like APi Group are using Oracle Fusion Field Service, Fusion ERP, CPQ, and Fusion Service to unify operations, eliminate manual disconnects, and create a single flow from proposal to fulfillment, billing, and revenue.
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Don't miss a single CX event! Check out the CX calendar on Cloud Customer Connect for a complete list of new and upcoming events. |
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| Enterprise Resource Planning |
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ERP – AI Agent Studio Monthly Office Hours
Wednesday, 21 January, 2026 8-9 AM PT
Join us for Office Hours with the AI Agent Studio Team! Bring your questions, get live guidance, and learn best practices for building and deploying AI agents.
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ERP – Release Highlights for Oracle Fusion Cloud Risk Management in 26A
Wednesday, 21 January, 2026 9-10 AM PT
Get up to speed on Risk Management 26A’s new features, improvements, and changes. Then stick around for how-to's and tips, new resources available 24/7, shop talk, and Q&A with our product managers.
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ERP – Release Highlights for Oracle Fusion Cloud Financials in 26A
Wednesday, 28 January, 2026 9-10 AM PT
Join our product managers to discover the most recent advancements in 26A.
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Don't miss a single ERP event! Check out the ERP calendar on Cloud Customer Connect for a complete list of new and upcoming events. |
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| Human Capital Management |
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HCM – AI Agent Studio Monthly Office Hours
Wednesday, 21 January, 2026 8-9 AM PT
Join us for Office Hours with the AI Agent Studio Team! Bring your questions, get live guidance, and learn best practices for building and deploying AI agents.
Register for Event
HCM – AI Agent Marketplace-Partner Showcase: Design. Build. Deploy. Your Playbook for AI Agents with PwC and Oracle
Wednesday, 21 January, 2026 10-11 AM PT
This session brings together Oracle’s perspective on the rapidly evolving AI landscape with PwC’s credentials in applied AI.
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HCM – State of the Product: Help Desk in the Redwood Experience in 2026
Wednesday, 21 January, 2026 10-11 AM PT
This session will review accomplishments of 2025 and provide a demo showcasing the current state of the Fusion Help Desk.
Register for Event
HCM – Product Office Hour: Recruiting
Thursday, 22 January, 2026 9-10 AM PT
Join us in this Product Office Hour covering Oracle Recruiting and have your questions addressed live.
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HCM – US Oracle Payroll Tax Engine (USOPTE) and Enhanced Address Validation
Friday, 23 January, 2026 9-10 AM PT
Please join us as the US HCM Team recaps the announcements on US Oracle Payroll Tax Engine (USOPTE) and Enhanced Address Validation, and answers frequently asked questions.
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HCM – Cloud Payroll: UK Legislative Update 2026
Wednesday, 28 January, 2026 8-9 AM PT
Join us for a one-hour session that will highlight the technical and legislative changes affecting the forthcoming tax year end (2025/26) and payroll processing for 2026/27.
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Don't miss a single HCM event! Check out the HCM calendar on Cloud Customer Connect for a complete list of new and upcoming events. |
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| Oracle Cloud Infrastructure |
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OCI - Driving Enterprise Value: AI Trends in Cloud Infrastructure for 2026
Tuesday, 20 January, 2026 9-10 AM PT
Join us for an in-depth session with industry experts and Oracle leaders to explore the essential trends and technologies making organizationwide AI adoption possible in 2026 and beyond.
Register for Event
OCI – Day One and Beyond: Oracle Cloud Networking QuickStart
Tuesday, 20 January, 2026 12-1 PM PT
In this session, you will be introduced to core OCI networking services, how to deploy them, and best practice considerations for when and why to use these services. We will start with how to connect to OCI from on-premises and then focus on various network design concepts.
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OCI – Developer Coaching: Optimize Workload Scheduling using Oracle Cloud Infrastructure Kubernetes Engine (OKE) Mixed Node Clusters
Thursday, 22 January, 2026 9-10 AM PT
This session will provide practical insights to get the most out of your Kubernetes deployment on OCI.
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OCI – Day One and Beyond: Introduction to Oracle Cloud Security
Thursday, 22 January, 2026 10-11 AM PT
In this session, you will learn about OCI’s security architecture, which includes isolated network virtualization and pristine physical host deployment.
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OCI – Day One and Beyond: Unlocking Your AI Data Strategy with Oracle AI Database 26ai
Monday, 26 January, 2026 10-11 AM PT
Learn how Autonomous AI Lakehouse brings an open and interoperable data strategy for built-in data management.
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OCI - Driving Enterprise Value: AI Trends in Cloud Infrastructure for 2026
Tuesday, 27 January, 2026 2-3 AM PT
Join us for an in-depth session with industry experts and Oracle leaders to explore the essential trends and technologies making organizationwide AI adoption possible in 2026 and beyond.
Register for Event
OCI - Data Engineering with Oracle AI Data Platform
Wednesday, 28 January, 2026 9-10 AM PT
Learn how to build scalable, secure data pipelines to enable AI driven decision making.
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OCI – Developer Coaching: Introduction to Context Engineering and Agent Memory with Oracle AI Database
Thursday, 29 January, 2026 9-10 AM PT
In this session, we’ll introduce the core principles of Context and Memory Engineering; the systems and structures that allow AI agents to store information, recall it, adapt across interactions, and perform reliably in complex workflows.
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Don't miss a single OCI event! Check out the OCI calendar on Cloud Customer Connect for a complete list of new and upcoming events. |
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| Analytics |
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Analytics - Oracle Analytics: Data Stories with Context and Narrative
Tuesday, 20 January, 2026 9-10 AM PT
In the first session of our series on Creating Better Visualizations series, we'll identify the role of narrative and context in guiding audiences through data stories.
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AI Data Platform - Oracle AI Data Platform: Product Roadmap Webinar January 2026
Wednesday, 21 January, 2026 9-10 AM PT
Join the Oracle AI Data Platform Product Management team for a deep dive into the latest product roadmap updates.
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Analytics - Oracle Analytics: How to Select the Right Data Visualization - Part 1
Thursday, 22 January, 2026 9-10 AM PT
In this session, we'll explore data visualization starting with the key question: What would you like to understand from your data?
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Analytics - Fusion AI Data Platform: CEAL Guidance Office Hours | Americas and Europe
Thursday, 22 January, 2026 9-10 AM PT
The FDI Office Hours are hosted by CEAL solution architects who are part of the FDI product team.
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Analytics - Fusion AI Data Platform (former FDI) - Customer Onboarding 101 EMEA
Monday, 26 January, 2026 2-2:45 AM PT
This session is to help new Fusion AI Data Platform (former FDI) customers onboard and plan for a successful implementation.
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Analytics - Fusion Data Intelligence - Customer Onboarding 101
Monday, 26 January, 2026 10-10:45 AM PT
This session helps new Fusion AI Data Platform (FAIDP) customers onboard and plan for a successful implementation.
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Analytics - Oracle Analytics: How to Select the Right Data Visualization - Part 2
Tuesday, 27 January, 2026 9-10 AM PT
In the second part of this discussion on selecting the right data visualization, we'll explore relationship and distribution visualization typologies in depth.
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AI Data Platform - Data Engineering with Oracle AI Data Platform
Wednesday, 28 January, 2026 9-10 AM PT
Discover how Oracle AI Data Platform streamlines the creation of a governed Medallion Architecture empowering organizations to transform raw application data into trusted, AI-ready insights for business intelligence and AI Applications.
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Analytics - Oracle Fusion AI Data Platform: Product Roadmap Webinar
Thursday, 29 January, 2026 9-10 AM PT
Join our Product Management team for an overview of the most recent Fusion AI Data Platform product roadmap.
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Analytics - Oracle Analytics: Create Impactful Infographics with Oracle Analytics
Thursday, 29 January, 2026 9-10 AM PT
Join this session to learn best practices in designing impactful infographics.
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Don't miss a single Analytics event! Check out the Analytics calendar on Cloud Customer Connect for a complete list of new and upcoming events. |
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