August 17 - August 28 |
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Cloud Customer Connect Events are webinars targeted to Oracle Cloud customers that cover a wide range of Applications and Infrastructure topics.
Membership is required to attend. If you’re not yet a member, join now to get started. |
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New events are always being added! Subscribe to these calendars for the latest lineup of events: |
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Oracle AI Success Navigator |
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Oracle AI Success Navigator - Accelerate Release Readiness and AI Adoption (Portuguese)
Tuesday, August 18 2026, 7-8 AM PT
Este webinar introdutório fornecerá aos clientes do Oracle AI Success Navigator as informações necessárias para começarem rapidamente a usar a plataforma e inovarem na nuvem.
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Oracle AI Success Navigator - Getting Started Webinar
Tuesday, August 18 2026, 10-11 AM PT
This introductory webinar will provide Oracle AI Success Navigator customers with the information they need to quickly get started with the platform.
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Oracle AI Success Navigator - Accelerate Release Readiness and AI Adoption (Spanish)
Wednesday, August 19 2026, 11 AM - 12 PM PT
Este seminario web introductorio proporcionará a los clientes de Oracle AI Success Navigator la información necesaria para comenzar a usar la plataforma rápidamente mientras innovan en la nube.
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Oracle AI Success Navigator – Implement with Confidence from Kickoff to Go-Live (Portuguese)
Wednesday, August 26 2026, 7-8 AM PT
Este webinar introdutório fornecerá aos clientes do Oracle AI Success Navigator as informações necessárias para começar a aproveitar a plataforma durante a implementação.
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Oracle AI Success Navigator – Implement with Confidence from Kickoff to Go-Live (Spanish)
Wednesday, August 26 2026, 11 AM - 12 PM PT
Este seminario web introductorio proporcionará a los clientes de Oracle AI Success Navigator (OCSN) la información necesaria para empezar a aprovechar la plataforma durante su implementación.
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Don't miss a single Success Navigator event! Check out the Success Navigator calendar on Cloud Customer Connect for a complete list of new and upcoming events.
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Customer Experience |
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CX – Siebel CRM: Reimagining Siebel Development with AI: Introducing Siebel Developer Assistant
Tuesday, August 18 2026, 8-9 AM PT
Siebel development often requires teams to navigate complex configuration metadata, understand object dependencies, document existing behavior, and plan changes carefully before implementation.
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CX – Field Service: 26C Release Deep Dive Webinar
Wednesday, August 19 2026, 8-9 AM PT
Oracle Fusion Field Service product experts will host a live webinar on August, 19th.
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CX – Siebel CRM: From Siebel Capabilities to AI Agent Actions: Introducing Siebel AI Connectors
Thursday, August 20 2026, 3-4 AM PT
AI agents can improve customer and employee journeys, but they need safe, meaningful access to the enterprise processes, data, and rules already managed in Siebel.
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CX – Fusion Service Release Details for 26C
Thursday, August 20 2026, 9-10 AM PT
Join the Oracle Fusion Service Product Management team as we demonstrate key features and functionality released in 26C.
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CX – CPQ: See What’s New in Oracle CPQ – Update 26C
Thursday, August 20 2026, 10-11 AM PT
Join us for the 26C release, where we explore the latest innovations shaping the future of Configure, Price, and Quote.
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CX - Field Service: Fusion Field Service AI Strategy: Embed AI into end-to-end workflows from planning to execution
Wednesday, August 26 2026, 8-9 AM PT
Join our Fusion Field Service product leadership team to: Hear our updated AI strategy, See how we are embedding AI into every stage of the field service lifecycle to deliver business outcomes, Learn where and how to get start today.
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CX – TURN AI ON: Transform Your Customer Service with AI in Oracle Fusion Service
Wednesday, August 26 2026, 10-11 AM PT
Please join this webinar to know How to Activate Built-In AI to Improve Agent Productivity, Accelerate Resolution Times, and Enhance Customer Experience.
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CX – Service: Policy Nodes for Service: Consistent Decisions, Every Time
Thursday, August 27 2026, 2-3 PM PT
Join us to learn how the new Policy Models capability in AI Agent Studio transforms Service policies and business rules into validated, executable logic for fast, consistent, and deterministic decisions in agent workflows.
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CX – Field Service: (APAC) What's New in 26C, AI Strategy, and Fusion-Native Workflows
Thursday, August 27 2026, 7-8:30 PM PT
Join us for a live virtual session where Oracle Fusion Field Service experts will showcase the latest product innovations, share updates on our AI strategy.
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Don't miss a single CX event! Check out the CX calendar on Cloud Customer Connect for a complete list of new and upcoming events.
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Human Capital Management |
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HCM – Turn AI On: Accelerate Talent and Performance Growth with AI
Monday, August 17 2026, 8-9 AM PT
Learn how Oracle AI matches employees to growth opportunities, surfaces learning paths, and supports better performance reviews in less time.
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HCM – AI Demo Series: Empower Managers to Coach and Drive Results
Tuesday, August 18 2026, 8-9 AM PT
Learn how Oracle AI helps managers with the insights and tools they need to guide team members and achieve team goals.
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HCM – What's New for Help Desk in 26C
Wednesday, August 19 2026, 10-11 AM PT
Join Product Management to see what's new in the 26C release of Help Desk in the Redwood Experience.
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HCM – What's New in Talent Management 26C
Thursday, August 20 2026, 8-9 AM PT
In this presentation, we will go through the new features in 26C in Talent Management, including: Goal Management Performance Management Profile Management Talent Review Succession Management.
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Don't miss a single HCM event! Check out the HCM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
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Enterprise Resource Planning |
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ERP – Adopting Payables Agent for Ingestion, Compliance and Control
Wednesday, August 26 2026, 9-10 AM PT
In this session, we'll begin with a brief recap of the innovations introduced in 26A and 26B, including GenAI-powered invoice capture, Document IO, and the introduction of the Payables Agent.
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Don't miss a single ERP event! Check out the ERP calendar on Cloud Customer Connect for a complete list of new and upcoming events.
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Enterprise Performance Management |
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EPM – TURN AI ON: AI Activation Bootcamp: Configure and Deploy EPM AI from Scratch
Wednesday, August 19 2026, 10-11 AM PT
This is a hands-on session focused on enabling AI capabilities across EPM, designed for administrators and power users.
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EPM – ODTUG Kscope26 Conference in Review
Wednesday, August 19 2026, 10-11 AM PT
This session will recap the highlights of KScope26 from Oracle's perspective in the hopes it will help you start planning on attending and/or presenting at Kscope27 in Nashville, TN.
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EPM - Oracle Enterprise Data Management Cloud (26.09): What's New and What's Coming?
Thursday, August 27 2026, 10-11 AM PT
Attend this session to learn about all the new innovations targeted for release 26.09 New features include contextual properties, OIC integration support for orchestrating, monitoring and auditing tasks associated with EDM related integration.
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Don't miss a single EPM event! Check out the EPM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
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Supply Chain Management |
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SCM – Product Update: New Agentic Application in Oracle Fusion Cloud Manufacturing
Monday, August 17 2026, 10-11 AM PT
Join this session to explore the new Agentic Applications in Oracle Fusion Cloud Manufacturing.
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SCM – Product Update: AI Agents in Oracle Fusion Cloud Order Management
Tuesday, August 18 2026, 8-9 AM PT
Join this session to see how AI Agents in Oracle Fusion Cloud Order Management are transforming order operations.
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SCM – Redwood Office Hours: Manufacturing and Quality Inspection Management
Thursday, August 20 2026, 8-9 AM PT
Join the Oracle Fusion Cloud Manufacturing and Quality Inspection Management teams for a Redwood Office Hours session to learn about the latest user experience updates.
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SCM – Product Update: Supply Chain Planning: Recent Innovations and product Roadmap
Monday, August 24 2026, 10-11 AM PT
Join this session to see what's new in Oracle Fusion Cloud Supply Chain Planning.
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SCM – Product Update: Oracle Fusion Cloud Self Service Procurement 26C Release Update
Tuesday, August 25 2026, 8-9 AM PT
Join this session to see what's new in Oracle Fusion Cloud Self Service Procurement 26C.
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SCM – Redwood Office Hours: Maintenance and Service Logistics
Thursday, August 27 2026, 8-9 AM PT
Join the Oracle Fusion Cloud Maintenance and Service Logistics teams for a Redwood Office Hours session to learn about the latest user experience updates and plan your migration to Redwood.
Register for Event
Don't miss a single SCM event! Check out the SCM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
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Analytics and AI |
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Analytics - Fusion Data Intelligence: CEAL Guidance Office Hours | APAC and Middle East
Wednesday, August 19 2026, 11 PM - 12 AM PT
Join us for a review and recap of Semantic Model Extensions, Sandbox, and MCP capabilities in FDI.
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Analytics - Fusion Data Intelligence: Semantic Model Extensions in FDI: Concepts, Use Cases, and Architecture
Tuesday, August 25 2026, 8-9 AM PT
This session explains why customers extend FDI, how the FDI architecture enables governed customization, and how to choose among OAC self-service, Data Augmentation, Semantic Model Extensions, and custom ETL patterns.
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Analytics - Fusion Data Intelligence: CEAL Guidance Office Hours | Americas and Europe
Thursday, August 27 2026, 9-10 AM PT
Unlock the full value of the Salesforce CRM Connector with out-of-the-box subject areas that deliver immediate business insights, and discover how easily they can be extended to meet your unique reporting and analytics needs.
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Don't miss a single Analytics and AI event! Check out the Analytics and AI calendar on Cloud Customer Connect for a complete list of new and upcoming events.
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Oracle Cloud Infrastructure |
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OCI – Day One and Beyond: Day One & Beyond: Getting Started with Oracle Database
Tuesday, August 18 2026, 1-2 PM PT
Get an overview of the different database services and tools available in Oracle Cloud, key performance and security features, use cases and get an understanding of how to determine which service is right for you.
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OCI – Security in the Age of AI: What Frontier Models Mean for Oracle Applications
Wednesday, August 19 2026, 10-11 AM PT
This session examines how Oracle approaches application security across the full SaaS technology stack—from identity and access controls to vulnerability management, threat intelligence, security telemetry, incident response, recovery, and ongoing security improvements.
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OCI – Day One and Beyond: See What’s Possible When You Turn AI On
Thursday, August 20 2026, 9-9:30 AM PT
See AI in action across Oracle Fusion Cloud Applications and discover how it can drive meaningful value for your organization.
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OCI – Map your OCI Estate Before You Act with Resource Analytics
Monday, August 24 2026, 10-10:30 AM PT
Cloud sprawl happens when cloud resources multiply faster than teams can track, manage, secure, and optimize them.
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OCI – Govern your Agents with Private Agent Factory
Tuesday, August 25 2026, 10-11 AM PT
In this session, we explore Oracle AI Database Private Agent Factory, a no-code platform for building, deploying, and governing enterprise AI agents and workflow automations.
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OCI – Day One and Beyond: What Is an AI Agent, Really?
Tuesday, August 25 2026, 10-11 AM PT
Most AI chatbots explain. Ask about a loan status and they’ll tell you how to log into a portal and find it yourself. AI agents act.
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OCI – Data Security Demystified: LLMs - Power, Pitfalls, and Protecting Your Data
Wednesday, August 26 2026, 10-11 AM PT
Join Oracle experts for engaging discussions, practical insights, and real-world strategies to help you stay informed, stay secure, and stay ahead.
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Don't miss a single OCI event! Check out the OCI calendar on Cloud Customer Connect for a complete list of new and upcoming events.
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Oracle Go Cloud Solutions |
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