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Cloud Customer Connect
Cloud Customer Connect

August 2026 edition

A community refresh, 3 new categories and more!

Community refresh - Member profiles and personalized homepage
We've been working diligently behind the scenes to enhance your community experience. Our goal? Make the site more engaging, easier to use, and more meaningful for valued members like you. Read about our latest updates.

Two new ERP Agents categories
You'll find Adoption guidance and information for AI-assisted automation, plus insights to streamline cash processing, resolve exceptions faster, and improve matching accuracy in the Cash Processing Agent category. In the Collector Workspace category, explore best practices to help strengthen collections outcomes – from lowering Days Sales Outstanding (DSO) to increasing cash collections and promise-to-pay conversion.

Introducing the new Data Extraction category
The Data Extraction category supports customers using this new application. The primary business benefit of the Data Extract tool is to enable users to retrieve data from the Read-Optimized Data Store (RODS), instead of from Fusion Applications.

Key announcements
  • Watch Now On Demand - See Agentic AI in Action: Build Talent Agility That Keeps Pace with Change
  • August 2026 Advisory: Cloud Application Update
 

Event replays
  • ERP – Getting Started with Cash Processing Agent
  • HCM – What's New in Oracle Fusion Cloud Human Resources 26C (Part 2)
  • Oracle Go – Fusion Applications Identity Upgrade Office Hour
  • More replays
 
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