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Cloud Customer Connect
Cloud Customer Connect

September 28 - October 09


Cloud Customer Connect Events are webinars targeted to Oracle Cloud customers that cover a wide range of Applications and Infrastructure topics.
Membership is required to attend. If you’re not yet a member, join now to get started.

New events are always being added! Subscribe to these calendars for the latest lineup of events:

Success Navigator
Fusion AI
CX
HCM
ERP
EPM
SCM
Analytics and AI
OCI
Oracle Go
Guided Learning

Oracle AI Success Navigator

Oracle AI Success Navigator - Oracle Agentic Customer Success Model Overview
Tuesday, September 29 2026, 9-10 AM PT


Oracle is evolving our Customer Success model to better support customers in maximizing the value of their Oracle SaaS Fusion application investments.
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Oracle AI Success Navigator - Introducing Read-Only Starter Configuration
Wednesday, September 30 2026, 8:30-9 AM PT


Join us for a 30-minute webinar to explore the new Read-Only Starter Configuration in Oracle AI Success Navigator.
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Oracle AI Success Navigator - Oracle Agentic Customer Success Model Overview
Wednesday, September 30 2026, 9:30-10:30 PM PT


Through the Oracle Agentic Customer Success model, Oracle has introduced new AI-powered capabilities and services.
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Oracle AI Success Navigator - Oracle Agentic Customer Success Model Overview
Thursday, October 1 2026, 5:30-6:30 AM PT


Through the Oracle Agentic Customer Success model, Oracle has introduced new AI-powered capabilities and services.
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Oracle AI Success Navigator - Getting Started Webinar
Tuesday, October 6 2026, 9-10 AM PT


This introductory webinar will provide Oracle AI Success Navigator customers with the information they need to quickly get started with the platform.
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Oracle AI Success Navigator - Oracle Agentic Customer Success Model Overview
Wednesday, October 7 2026, 9-10 AM PT


Through the Oracle Agentic Customer Success model, Oracle has introduced new AI-powered capabilities and services.
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Oracle AI Success Navigator - Oracle Agentic Customer Success Model Overview
Thursday, October 8 2026, 5:30-6:30 AM PT


Through the Oracle Agentic Customer Success model, Oracle has introduced new AI-powered capabilities and services.
Register for Event

Oracle AI Success Navigator - Oracle Agentic Customer Success Model Overview
Thursday, October 8 2026, 9:30-10:30 PM PT


Through the Oracle Agentic Customer Success model, Oracle has introduced new AI-powered capabilities and services.
Register for Event

Don't miss a single Success Navigator event! Check out the Success Navigator calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All Success Navigator Events

Fusion AI

New events are always being added! Visit Fusion AI calendar and find the latest lineup of upcoming events.
All Fusion AI Events

Customer Experience

CX – Reimagining Siebel Development with AI: Introducing Siebel Developer Assistant
Tuesday, September 29 2026, 3-4 AM PT


Join this session to learn how Siebel Developer Assistant uses AI to help developers and implementors discover, document, plan, and safely configure Siebel artifacts using natural language.
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Don't miss a single CX event! Check out the CX calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All CX Events

Human Capital Management

HCM – Deloitte + Oracle Benelux Modern HCM Series: HR 2030 - Building the AI-First HR Business Model
Tuesday, September 29 2026, 1-2 AM PT


This session is scheduled for Central Europe. Witness how agentic AI allows to reshape the future HR business model across your HR operating model, decision making, and employee experience.
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HCM – Dynamic Skills: What’s New and What’s Next
Tuesday, September 29 2026, 8-9 AM PT


In this session, we’ll share the latest developments, discuss our go-forward product strategy and vision, and highlight key considerations for customers and partners as they plan their Dynamic Skills journey.
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HCM – Turn AI On: Empower Managers to Coach and Drive Results
Wednesday, October 7 2026, 10-11 AM PT


Learn how Oracle AI helps managers with the insights and tools they need to guide team members and achieve team goals.
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Don't miss a single HCM event! Check out the HCM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All HCM Events

Enterprise Resource Planning

ERP – Turn AI On: Optimizing Cash Inflows with Oracle Cash Processing Agent
Monday, September 28 2026, 10-11 AM PT


Accelerate cash application with intelligent automation, clearer exception handling, and real-time cash visibility—while exploring the foundation for Oracle’s evolving Agentic Application experience.
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ERP - Getting Started with Project Planning and Billing Operations Workspaces
Wednesday, September 30 2026, 9-10 AM PT


Join this session to discover how AI-powered Project Planning Workspace and Billing Operations Workspace help organizations turn promising opportunities into execution-ready projects and accelerate cash collection by keeping eligible billing work moving and resolving disputes.
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Don't miss a single ERP event! Check out the ERP calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All ERP Events

Enterprise Performance Management

New events are always being added! Visit EPM calendar and find the latest lineup of upcoming events.
All EPM Events

Supply Chain Management

SCM – Product Update: Oracle Fusion Cloud SCM for Process Industries
Tuesday, September 29 2026, 8-9 AM PT


Join this session to learn how Oracle Fusion Cloud SCM supports process manufacturing industries.
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SCM – Redwood Office Hours: Personalization Best Practices
Thursday, October 1 2026, 8-9 AM PT


Join this session to explore best practices for personalizing Oracle Fusion Cloud SCM Redwood pages.
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SCM – Product Help: Troubleshooting Tax Issues for Procure-to-Pay Process (Part 1)
Tuesday, October 6 2026, 8-9 AM PT


Join this session to explore common tax issues across the Procure-to-Pay process in Oracle Fusion Cloud.
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SCM – Redwood Office Hours: Supply Chain Planning
Thursday, October 8 2026, 8-9 AM PT


Join the Supply Chain Planning (SCP) team for a Redwood Office Hours to learn about the latest user experience updates.
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Don't miss a single SCM event! Check out the SCM calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All SCM Events

Analytics and AI

Analytics - Fusion Data Intelligence (FDI) : Overview for Fusion CX Analytics 26.R3 Application Release
Monday, September 28 2026, 8-9 AM PT

Join our Product Management team to learn about new features that are part of 26.R3 Application release of Fusion Data Intelligence (CX).
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Analytics - Fusion Data Intelligence: Semantic Model Extensions in FDI: Implementation Patterns, Security, and Best Practices
Tuesday, September 29 2026, 8-9 AM PT

This session covers common use cases such as modifying subject areas, creating custom subject areas, combining external application models, and supporting custom security requirements.
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AI Data Platform - Product Roadmap Update October 2026
Thursday, October 1 2026, 9-10 AM PT

Join the Oracle AI Data Platform Product Management team for a deep dive into the latest product roadmap updates and upcoming innovations.
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Analytics - Oracle Fusion Data Intelligence (FDI) Product Roadmap Update
Tuesday, October 6 2026, 9-10 AM PT

The Oracle Fusion Data Intelligence (FDI) Product Roadmap Update provides an overview of the latest developments and future plans for FDI.
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OCI Enterprise AI - Product Roadmap Update October 2026
Thursday, October 8 2026, 9-10 AM PT

Join the OCI Enterprise AI Product Management team for a deep dive into the latest product roadmap updates and upcoming innovations.
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Don't miss a single Analytics and AI event! Check out the Analytics and AI calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All Analytics and AI Events

Oracle Cloud Infrastructure

OCI – Day One and Beyond: Did You Know? From AI Prototype to Production with Oracle Enterprise AI
Monday, September 28 2026, 10-11 AM PT


Join us to learn how Oracle Enterprise AI brings models, agents, data, applications, and governance into one production platform, and how Hosted Deployment gives teams a managed runtime for custom AI agents and tools.
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OCI – Day One and Beyond: Getting Started with Oracle Data Migration
Tuesday, September 29 2026, 10-11 AM PT


Get an overview of the different database migration services available with Zero Downtime Migration in Oracle Cloud as well as migration challenges, the different services and technologies, and migration methodologies that aid in each Zero Downtime Migration.
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OCI - The Economics of AI: See Model Routing in Action (EMEA)
Thursday, October 1 2026, 2-3 AM PT


Join this webinar to discover how intelligent model routing helps organizations reduce AI spending while maintaining performance and quality.
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OCI - Developer Coaching: Beyond the Context Window: Building Memory-Aware AI Agents with MCP and Oracle AI Database
Thursday, October 1 2026, 9-10 AM PT


In this session, we’ll build a practical workflow that connects a notes application to Oracle AI Agent Memory using Model Context Protocol (MCP).
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OCI – Day One and Beyond: Upgrading to AI Database 26ai
Monday, October 5 2026, 10-11 AM PT


In this session, learn best practices for planning and executing a successful upgrade, including how to use AutoUpgrade to make upgrades and non-CDB to PDB migrations easier.
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OCI – Day One and Beyond: AI-Powered Database Performance Management
Tuesday, October 6 2026, 10-11 AM PT


Explore how AI is transforming database performance management with intelligent insights, automated diagnostics, and fleet-wide observability.
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OCI - Developer Coaching: Building and Evaluating Predictive Models at Scale with Oracle Machine Learning
Wednesday, October 7 2026, 9-10 AM PT


In this webinar, we’ll explore how AI-assisted guidance and in-database machine learning can help teams work with large volumes of data, build models efficiently, and assess performance through a familiar SQL interface.
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OCI – Day One and Beyond: Zero Trust in the AI Era
Wednesday, October 7 2026, 10-11 AM PT


This session explores Oracle’s AI architecture through the lens of networking, security, governance, and cloud foundations, with Oracle Zero Trust Packet Routing (ZPR) as a key control for enforcing secure, identity-based access across AI services and data flows.
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Don't miss a single OCI event! Check out the OCI calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All OCI Events

Oracle Go Cloud Solutions

Oracle Go - Oracle Agentic Customer Success Model Overview
Tuesday, September 29 2026, 9-10 AM PT


Learn more about how Oracle helps customers adopt innovation, accelerate implementations, and strengthen their application ecosystem to realize business value faster.
Register for Event

Oracle Go – Fusion Applications Identity Upgrade Office Hour
Wednesday, September 30 2026, 8-9 AM PT


Please join us to review the latest news on Fusion Applications Identity Upgrade and answer questions from live participants.
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Oracle Go - Introducing Read-Only Starter Configuration in Oracle AI Success Navigator
Wednesday, September 30 2026, 8:30-9 AM PT


Join us for a 30-minute webinar to explore the new Read-Only Starter Configuration in Oracle AI Success Navigator.
Register for Event

Oracle Go - Oracle Agentic Customer Success Model Overview
Wednesday, September 30 2026, 9:30-10:30 PM PT


Learn more about how Oracle helps customers adopt innovation, accelerate implementations, and strengthen their application ecosystem to realize business value faster.
Register for Event

Oracle Go - Oracle Agentic Customer Success Model Overview
Thursday, October 1 2026, 5:30-6:30 AM PT


Learn more about how Oracle helps customers adopt innovation, accelerate implementations, and strengthen their application ecosystem to realize business value faster.
Register for Event

Oracle Go - Getting Started with Oracle AI Success Navigator
Tuesday, October 6 2026, 9-10 AM


This introductory webinar will provide Oracle AI Success Navigator customers with the information they need to quickly get started with the platform.
Register for Event

Oracle Go - Oracle Agentic Customer Success Model Overview
Wednesday, October 7 2026, 9-10 AM PT


Learn more about how Oracle helps customers adopt innovation, accelerate implementations, and strengthen their application ecosystem to realize business value faster.
Register for Event

Oracle Go - Oracle Agentic Customer Success Model Overview
Thursday, October 8 2026, 5:30-6:30 AM PT


Learn more about how Oracle helps customers adopt innovation, accelerate implementations, and strengthen their application ecosystem to realize business value faster.
Register for Event

Oracle Go - Oracle Agentic Customer Success Model Overview
Thursday, October 8 2026, 9:30-10:30 PM PT


Learn more about how Oracle helps customers adopt innovation, accelerate implementations, and strengthen their application ecosystem to realize business value faster.
Register for Event

Don't miss a single Oracle Go event! Check out the Oracle Go calendar on Cloud Customer Connect for a complete list of new and upcoming events.
All Oracle Go Cloud Solutions Events

Oracle Guided Learning

New events are always being added! Visit OGL calendar and find the latest lineup of upcoming events.
All OGL Events
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