3 Ways to
Empower Your People
with Technology

Technology innovation is quickly accelerating, allowing us to communicate faster, collaborate better, and be more efficient in our day-to-day lives. Yet, individuals and businesses still struggle to keep up with the rapid pace of change—and at times resist it altogether.

Consider artificial intelligence (AI) as an example. Machine learning can help employees automate menial tasks and quickly mine and analyze data to make more informed decisions. However, many people still have difficulty understanding how AI will benefit them and their teams. HR has an opportunity to further the conversation and highlight the benefits that AI and other disruptive technologies can offer. Chief human resource officers (CHROs) and other HR leaders can ease tensions by showing how technology can help—not hurt—employees.

Here are three steps HR leaders can take to optimize technology in the workforce:

Match Your People to Technology (Not the Other Way Around)

Cloud technology has the power to automate and standardize business processes so workers are more productive. But even the best tools can’t fix broken processes. For people to use technology to do their best work, the processes that support work habits need to serve employees without getting in their way.

While executives may have final sign-off on which tools are right for specific teams and individuals, HR plays a key role in these decisions. Analyzing and leveraging data, HR leaders can match the more adept employees to cutting-edge technologies and allow these people to set standards and best practices for how technology will be used for specific tasks and processes. In this way, individuals benefit not only from useful technology tools, but the expertise to use these tools to supplement day-to-day work.

Did you know?
30 percent of new high-paying jobs will be social and “essentially human” in nature.1
Embrace Cloud-Ready Thinking

Organizations today are under pressure. Employees are expected to work faster and still find ways to help the business differentiate and grow. However, disparate teams and systems prevent employees from accessing the tools, information, and people they need to do their best work and discover these new opportunities.

Moving HR and other key functions to the cloud helps eliminate these silos and gives organizations the opportunity to rethink and reimagine the way they work and collaborate. This is where cloud-ready thinking comes in. For example, having HR and finance in the cloud allows team members in both functions to have a more detailed view of the business. This unified view of data helps teams better plan and prepare for new business trends and disruptions, and supports better communication and collaboration across departments. With more agility and insight, organizations can begin to realize growth and other benefits that the cloud brings.

Did you know?
46 percent of executives in HR and finance say their collaboration has significantly improved since moving to the cloud.2
Help People See the Possibilities

Depending on your path to the cloud, change management can be a crucial part of the journey. It helps to get the entire organization on board with communications and training that create excitement. Walk them through every stage of the process, and spotlight ways their lives will be better and easier when they embrace cloud technologies.

When organizations move HCM to the cloud, for example, they create an environment where team members can connect freely and accomplish more—in any location and using any device. AI and machine learning can foster this culture by empowering employees in new, exciting ways. Share examples to help people see the possibilities offered by new technology, and encourage them to adopt it.

Did you know?
85 percent of executives say they’ll be investing extensively in AI-related technologies over the next three years.3
HR leaders have the opportunity to empower employees with digital technologies that allow them to work better and faster. Learn how you can spotlight the benefits and opportunities these technologies bring. Read the eBook, Leading Through Change in the Age of New Technologies.
  1. Deloitte, “Talent for survival: Essential skills for humans working in the machine age” (2016).
  2. MIT Technology Review Custom, “Finance and HR: The Cloud’s New Power Partnership” (2017).
  3. Accenture, “Technology Vision 2017.”