Cloud technology has the power to automate and standardize business processes so workers are more productive. But even the best tools can’t fix broken processes. For people to use technology to do their best work, the processes that support work habits need to serve employees without getting in their way.
While executives may have final sign-off on which tools are right for specific teams and individuals, HR plays a key role in these decisions. Analyzing and leveraging data, HR leaders can match the more adept employees to cutting-edge technologies and allow these people to set standards and best practices for how technology will be used for specific tasks and processes. In this way, individuals benefit not only from useful technology tools, but the expertise to use these tools to supplement day-to-day work.