Oracle Advertising and Customer Experience (CX)

B2B demo

Oracle Advertising and CX helps make every customer interaction matter by connecting all your business applications.

Advertising, marketing, sales, and service applications are unified with supply chain, finance, and HR data, enabling a single view of the customer so that you can deliver a truly personalized, differentiated experience—no matter how, when, or where they engage with you.

Why Oracle?

Oracle offers a connected suite of B2B applications that helps you create, manage, serve, and nurture lasting customer relationships. Empower your entire business to deliver exceptional customer experiences—from acquisition to retention—and everything in between.

B2B Marketing: With Oracle, you can create, manage, and launch your advertising and marketing campaigns on a scalable, reliable, and extensible platform.

Sales: Oracle offers you complete, accurate customer records consolidated across finance, CRM, service, marketing, commerce, and supply chain applications.

B2B Service: With Oracle, you can deliver personalized, proactive, and timely customer support with a complete, unified view of every customer interaction.

Oracle Advertising and Customer Experience (CX)

Choose your journey

Marketing

Discover how to execute personalized campaigns at scale, track and optimize lead flow, explore moments of interest, and deliver the right message at each touchpoint.

Sales

Guide sellers with AI recommendations fueled by clean, accurate, up-to-date, and enriched customer data from all sources within your CRM–allowing you to prioritize and engage the right customers at the right time.

Service

Help customers find answers on your website or via digital assistant, and empower agents to anticipate and respond with knowledge and relevant customer details.