Performing self-service tasks

1Access your applications

Access the Identity Cloud Service My Apps page.
(This is the default page for users after logging in to Oracle Identity Cloud Service).

To locate an application, use the sort box or the search bar.

Click the application of your preference.
The application will launch in a new window.

2Mark your favorite applications

Return to the My Apps page.

To mark an application as a favorite, click the star icon next to the application.

To view only your favorite applications, click Favorites.

 

3Update your profile

In the My Apps page, click your user name (in the top-right corner), and then click My Profile.

In the My Profile Details page, update your user information, and then click Save.

4Reset your password

Click Change My Password.

In the Old Password field, enter your current password.

In the New Password field, enter your new password.
The password must meet the conditions listed in the Password Criteria box.

In the Confirm New Password field, enter your new password again, and then click Submit.

5Update your email options

Click Set Email Options.

To update your recovery email address or your primary email address, click Change in the respective email row.

In the Credentials dialog box, enter  your password, and then click Submit.

Enter your new email address, and then click Save & Verify.

Verify the email address, and then click Send.

Open the message that Oracle Identity Cloud Service sent to you (Please Verify Your Email Address for Your Account), and click Email Verification.

6Recover your password

In the Oracle Identity Cloud Service Sign In page, click Can't sign in?.

Enter your user name, and then click Submit.

In the confirmation window, click Submit.

Open the message that Oracle Identity Cloud Service sent to you (Please Reset Your Password for Your Account), and click Password Reset.

Follow the instructions to reset your password.

7Unlock your account

After you lock your account, go to the message that Oracle Identity Cloud Service sent to your email (Your Account is Locked), and click Password Reset.

Enter your user name, and then click Submit.

In the confirmation window, click Submit.

Open the message that Oracle Identity Cloud Service sent to you (Please Reset Your Password for Your Account), and click Password Reset.

Follow the instructions to reset your password.