Cloud Readiness / Oracle Fusion Cloud Maintenance
What's New
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  1. Update 22B
  1. Revision History
  2. Overview
  3. Pre-Update and Post-Update Tasks
  4. Optional Uptake of New Features (Opt In)
  5. Feature Summary
  6. Maintenance
    1. Maintenance
        1. Create Installed Base Assets Upon Receipt to Expense Destination
        2. Use Smart Search to Search for and View Assets in the New Assets UI
        3. Create Installed Base Assets Upon Receipt to Work Order Destination
        4. Manage Asset Installation Date
        5. Use the Enhanced Maintenance Management and Installed Base Asset OTBI Subject Areas
        6. Update Asset Item
    2. Service Logistics
        1. Capture Customer Purchase Order Number When Ordering Parts and Debriefing
        2. Support for Nonserialized Assets

Update 22B

Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Product Feature Notes
18 MAR 2022     Created initial document.

Overview

IMPORTANT NOTE: If you are being updated directly from 21D to 22B you should review the content of both 22A and 22B sections to ensure you see all the changes included in the update.

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We welcome your comments and suggestions to improve the content. Please send us your feedback at oracle_fusion_applications_help_ww_grp@oracle.com.

DISCLAIMER

The information contained in this document may include statements about Oracle’s product development plans. Many factors can materially affect Oracle’s product development plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

This information may not be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. Oracle specifically disclaims any liability with respect to this information. Refer to the Legal Notices and Terms of Use for further information.

Pre-Update and Post-Update Tasks

Depending on the features you're using in your Cloud applications, you may be required to perform certain steps immediately before or after your quarterly update. For details of these pre-update and post-update steps and the product areas that are affected, refer to Oracle SCM Cloud: Performing Your Quarterly Update (doc ID 2337485.1) on My Oracle Support.

Optional Uptake of New Features (Opt In)

Oracle Cloud Applications delivers new updates every quarter. This means every three months you'll receive new functionality to help you efficiently and effectively manage your business. Some features are delivered Enabled meaning they are immediately available to end users. Other features are delivered Disabled meaning you have to take action to make available. Features delivered Disabled can be activated for end users by stepping through the following instructions using the following privileges:

  • Review Applications Offering (ASM_REVIEW_APPLICATIONS_OFFERINGS_PRIV)
  • Configure Oracle Fusion Applications Offering (ASM_CONFIGURE_OFFERING_PRIV)

Here’s how you opt in to new features:

  1. Click Navigator > My Enterprise > New Features.
  2. On the Features Overview page, select your offering to review new features specific to it. Or, you can leave the default selection All Enabled Offerings to review new features for all offerings.
  3. On the New Features tab, review the new features and check the opt-in status of the feature in the Enabled column. If a feature has already been enabled, you will see a check mark. Otherwise, you will see an icon to enable the feature.
  4. Click the icon in the Enabled column and complete the steps to enable the feature.

In some cases, you might want to opt in to a feature that's not listed in the New Features work area. Here's how to opt in:

  1. Click Navigator > My Enterprise > Offerings.
  2. On the Offerings page, select your offering, and then click Opt In Features.
  3. On the Opt In page, click the Edit Features (pencil) icon for the offering, or for the functional area that includes your feature.
  4. On the Edit Features page, complete the steps to enable the feature.

For more information and detailed instructions on opting in to new features for your offering, see Offering Configuration.

Opt In Expiration

Occasionally, features delivered Disabled via Opt In may be enabled automatically in a future update. This is known as an Opt In Expiration. If your cloud service has any Opt In Expirations you will see a related tab in this document. Click on that tab to see when the feature was originally delivered Disabled, and when the Opt In will expire, potentially automatically enabling the feature. You can also click here to see features with Opt In Expirations across all Oracle Cloud Applications.

Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Features Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. These features are delivered disabled and you choose if and when to enable them. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed.

Ready for Use by End Users
(Feature Delivered Enabled)

Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.

Customer Must Take Action before Use by End Users
(Feature Delivered Disabled)

Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.

Feature

Report

UI or
Process-Based:
Small Scale

UI or
Process-Based:
Larger Scale*

Maintenance

Maintenance

Create Installed Base Assets Upon Receipt to Expense Destination

Use Smart Search to Search for and View Assets in the New Assets UI

Create Installed Base Assets Upon Receipt to Work Order Destination

Manage Asset Installation Date

Use the Enhanced Maintenance Management and Installed Base Asset OTBI Subject Areas

Update Asset Item

Service Logistics

Capture Customer Purchase Order Number When Ordering Parts and Debriefing

Support for Nonserialized Assets

Maintenance

Maintenance

Create Installed Base Assets Upon Receipt to Expense Destination

Capture the lot and serial numbers of goods for expense destination receipts during put away or during direct delivery receipts using Oracle Fusion Cloud Receiving.

Receiving UI Enabled for Serial and Lot Number Entry

Oracle Fusion Cloud Maintenance gets complete information of items including serial and lot numbers through its integration with Receiving. Hence assets in Maintenance are automatically created for all asset-tracked items post receipt to expense destination.

In Receiving, the received quantity can be corrected, and items can be returned. These transactions update the corresponding assets in Maintenance.

You can view the receiving transactions on the Asset History tab on the Edit Asset page.

Edit Asset UI > History Tab

With the automatic creation and updates of assets in maintenance management, you get a streamlined processing for all your operational asset information.

Watch a Demo.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Manufacturing and Supply Chain Materials ManagementNo Longer Optional From: Update 22D

Tips And Considerations

  • The Opt-in is controlled by the receiving feature 'Capture Lot and Serial Numbers for Expense Destination Receipts'.
    • Offering: Manufacturing and Supply Chain Materials Management
    • Functional Area: Receiving
    • Feature: Capture Lot and Serial Numbers for Expense Destination Receipts
  • The receipt returns and correction transactions only end dates the corresponding maintenance asset and doesn't delete it. You can manually remove the asset end date.

Key Resources

Role Information

  • Users who are assigned any of these predefined job roles will be able to access this feature automatically:
    • Maintenance Manager (ORA_MNT_MAINTENANCE_MANAGER_JOB)
  • Users who are assigned configured job roles that contain one or more of these service privileges will be able to access this feature:
    • Manage Enterprise Assets (CSE_MANAGE_ENTERPRISE_ASSETS_PRIV)
    • View Enterprise Assets (CSE_VIEW_ENTERPRISE_ASSETS_PRIV)
  • Users who are assigned configured job roles that contain the one of the duty roles will be able to access this feature:
    • Manage Enterprise Assets (ORA_MNT_MANAGE_ENTERPRISE_ASSETS_DUTY)

Use Smart Search to Search for and View Assets in the New Assets UI

Search for and locate assets in the new Assets page using Oracle's smart search and filters. This feature uses Oracle Search Extension Framework to provide a powerful index-based search engine combined with Oracle's next user experience so you can quickly and easily perform full-text searches for assets across dozens of attributes. After enabling the opt-in for this feature, you can launch the new Assets page using the Asset Information Management link under the Supply Chain Execution group. You can still access the original Manage Assets page from the Tasks pane of the Maintenance Management work area when this opt-in is enabled.

Using Smart Search and Filters

The new Assets search page works a little differently than the existing Manage Assets page. When you navigate to the new Assets page, you'll always see a list of search results with a count of the total number of assets returned. The results are already filtered to return your top-level assets that are active (not end dated). These filters are displayed as filter chips in the search field and can be removed to broaden the list of results.

You can then use vertical scrolling or click on certain column headings to further sort the list of results. If you don't find the assets you are looking for, then use the search field to further narrow down the list of results. Simply type a representative term of what you are looking for in the search field and press the Enter key. Your search term visually turns into an applied filter chip in the search field and a full-text search is immediately performed.

Each filter chip that you add to the search field reduces your result set even further. This is equivalent to performing a search using an “and” operator. The results table shows the intersection of the search criteria in the applied filter chips.

When you type in more than one search term before hitting the Enter key, the results table includes assets that match any of the terms in your filter chip. This is equivalent to performing a search using an “or” operator. The results table show the union of the search terms in your filter chip.

To remove a filter chip, simply click on the “x” inside the filter chip to remove it and the results table change accordingly.

Here are the fields included in full-text searches:

Asset Number Item Name Location Type
Asset Description Item Description Subinventory Code
Lot Number Item Long Description Customer Address
Serial Number Group Number External Address
Fixed Asset Number Group Name Internal Address
Project Number Part Number Location Organization Code
Task Number Part Description Location Organization Name
Country of Origin Name Customer Name Work Center Name
Country of Origin Description Bill Account Number Work Area Name
Operating Organization Code Sales Order Number  
Operating Organization Name Selling Business Unit Name  

In addition to typing into the smart search field, you can also choose from predefined filters.  These filters chips are suggested after the search field.  To add a suggested filter chip your search, click on the chip and it's applied to the search field.  The Top-Level and Active filter chips are applied by default when you open the new Assets page. You can change the date range for a date filter chip after you've added it to the search field.

Here's a list of available predefined filters:

Active Active Asset Date
Competitor Asset Customer Active Asset Date
Description-Based In-Service Date
IoT-Enabled Installed Date
Operating Organization Code Origination Date
Top-Level Purchase Date
  Registration Date
  Shipment Date

With this feature, you can more efficiently search and locate assets.

Watch a Demo.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Manufacturing and Supply Chain Materials Management

  1. Opt in to the feature Use Smart Search to Search For and View Assets in the New Assets UI
  2. Enable the Oracle Search Extension Framework to create indexes, ingest predefined indexes, and manage search capabilities.
  • Set the Enable/Disable Search Ext Framework (ORA_FND_SEARCH_EXT_ENABLED) profile option to Yes.
  • Make sure that you have the Manage Scheduled Job Definition (FND_MANAGE_SCHEDULED_JOB_DEFINITION_PRIV) privilege to run scheduled processes.
  • Submit the scheduled process to create index definition and perform initial ingest to OSCS process for creating indexes and ingesting predefined indexes.

Index Name to Reingest: fa-alm-asset

NOTE: If you don't specify any index names while submitting the process, the process run for all predefined indexes.

Tips And Considerations

  • Make sure to submit the scheduled process to create index definition and perform initial ingest to OSCS before using this feature. You can also submit the process if the index is already created and you want to ingest it again. This process clears the index and fully reingest the data.

Index Name to Reingest: fa-alm-asset

  • Assets can be created or updated by transactions performed by Manufacturing, Receiving, Inventory, and Order Management. Assets can also be imported using File-Based Data Import (FBDI). These updates need to be ingested into the index by running the scheduled process to run Bulk ingest to OSCS. This scheduled process doesn't clear the index. It only updates the existing index with the changes from these types of transactions. Create a scheduled process for the to run Bulk ingest to OSCS to ingest these updates at least once a day in order to keep your index up to date. You may want to schedule this process more frequently depending on your business needs. You can also run this job manually, as needed.

Program Name to run Bulk Ingest: IB_ASSET_BULK_INGEST

US GOVERNMENT CUSTOMERS: If you are a US Government customer, don't enable this Oracle Search Extension Framework and don't enable the opt-in for this feature. You must use the Manage Assets page instead.

Key Resources

Role Information

  • To run scheduled processes to create and update the index, you need either of these predefined job roles:
    • Maintenance Manager
    • Maintenance Technician
    • Asset Administrator
  • To search and view assets in the new Assets page, you need either of these predefined job roles:
    • Maintenance Manager
    • Maintenance Technician
  • Privileges:
    • Manage Maintainable Assets (MNT_MANAGE_MAINTAINABLE_ASSETS_PRIV)
    • View Maintainable Assets (MNT_VIEW_MAINTAINABLE_ASSETS_PRIV)

Create Installed Base Assets Upon Receipt to Work Order Destination

Capture the lot and serial numbers of goods for work order destination receipts during put away or during direct delivery receipts using Oracle Fusion Receiving

 

Receiving UI Enabled for Serial and Lot Number Entry

Oracle Fusion Maintenance gets complete information of items including serial and lot numbers through its integration with Receiving application. And hence assets in maintenance management get automatically created for all asset-tracked items post receipt to work order destination. 

Unlike inventory or expense receipts, in work order receipts, the received component is consumed for the maintenance work and is considered in the work order cost. Therefore, in this case the received component is installed on to the work order asset automatically. You can compare this behavior to the material issue transaction.

Prior to this release, you could correct the received quantity and return items from the Purchased Item Details page in  Maintenance. With this release, the returns and correction transactions can be done only in the Receiving application. Additionally, just like receiving transactions, the returns and corrections transaction also let you enter serial and lot numbers. These transactions also update the corresponding assets in maintenance.

You can view the receiving transactions and  asset update details and relationship changes on the Asset History tab in the Edit Asset UI.

Purchased Item Details UI

Asset History UI > Deliver Transaction

Asset History UI > Return to Receiving Transaction

With the automatic creation and updates of maintenance assets, you get a streamlined processing for all your operational asset information.

Watch a Demo.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Manufacturing and Supply Chain Materials ManagementNo Longer Optional From: Update 22D

Tips And Considerations

  • The Opt-in is controlled by the receiving feature 'Capture Lot and Serial Numbers for Work Order Destination Receipts'.
    • Offering: Manufacturing and Supply Chain Materials management
    • Functional Area: Receiving
    • Feature: Capture Lot and Serial Numbers for Work Order Destination Receipts
  • The receipt returns and correction transactions only end dates the corresponding maintenance asset and doesn't delete it. You can manually remove the asset end date.

Key Resources

Role Information

  • Users who are assigned any of these predefined job roles will be able to access this feature automatically:
    • Maintenance Manager (ORA_MNT_MAINTENANCE_MANAGER_JOB)
  • Users who are assigned configured job roles that contain one or more of these service privileges will be able to access this feature:
    • Manage Enterprise Assets (CSE_MANAGE_ENTERPRISE_ASSETS_PRIV)
    • View Enterprise Assets (CSE_VIEW_ENTERPRISE_ASSETS_PRIV)
  • Users who are assigned configured job roles that contain the one of the duty roles will be able to access this feature:
    • Manage Enterprise Assets (ORA_MNT_MANAGE_ENTERPRISE_ASSETS_DUTY)

Manage Asset Installation Date

Customer-enabled assets support several date fields which are used by the Sales Order and Subscription Management Cloud processes. These dates are:

  • Customer Purchase Date: the date on which the customer purchases the asset using a sales order.
  • Shipment Date: the date on which the new asset is shipped to the customer. This field is initially populated by default by the application, but you can set it to a past, present, or future date. The date is usually on or after the customer purchase date.
  • Registration Date: the date on which the new asset is registered. This date must be greater than or equal to the Shipment date and can be less than, greater than, or equal to the installed date or in-service date.
  • Installed Date: the date on which the new asset has been installed at a customer location. Oracle Subscription Management Cloud references an asset's installed date to initiate a subscription, such as for product warranty. This date must be greater than or equal to the shipment date, and can be less than the in-service date.
  • In-Service Date: the date in which the new assets goes into service at a customer location. This date must be greater than or equal to the Shipment date and must be greater than or equal to the Installed Date.

Before this release, these dates were set by the Sales Order process when the asset was created. After the asset was created, only the shipment date could be edited on the Overview tab of the Edit Asset page. The other dates were displayed, but couldn't be updated on the Sales Order Details tab.

With this release, you can edit the dates and any changes are synchronized to Subscription Management. If the dates are set to null, then only when another date is defined will the updated value be synchronized to Subscription Management.

Sales Order Details Tab for an Asset

Customer-enabled Assets may also be created and updated using the Installed Base Asset REST API. You can also pass the same date fields with the same validations as listed above, during POST and PATCH transactions.

  • "PurchaseDate": "2021-05-01",
  • "ShipmentDate": "2021-05-02",
  • "InstalledDate": "2021-05-06",
  • "InServiceDate": "2021-05-08",
  • "RegistrationDate": "2021-05-08"

When the asset is created or updated, these dates are synchronized over to Subscriptions using several scheduled processes. Refer to the Using Subscription Management guide for additional details.

When you define and update dates such as the installed date and have them synchronized to Subscription Management, you get real-time updates of subscriptions such as product warranty.

Steps to Enable

You don't need to do anything to enable this feature.

Role Information

  • Predefined job role name and code:
    • Asset Administrator (ORA_CSE_ASSET_ADMINISTRATOR_JOB)

Use the Enhanced Maintenance Management and Installed Base Asset OTBI Subject Areas

Oracle Transactional Business Intelligence (OTBI) offers you real-time, self-service reporting directly from Oracle Maintenance Cloud. This table lists the updates available to the OTBI Subject Areas and dimension folders in this update:

Subject Area Update By Dimension Folder

Installed Base - Customer Asset Real Time

New folder added to the Customer Asset subject area to support your Application Composer configured attributes for customer assets:

  • Asset Custom Attributes

New attribute added to the Asset Detail folder to support contact details for asset:

  • Customer Asset Detail
    • Contact

New folder added to the Customer Asset subject area to support  notes for assets:

  • Asset Notes
    • Asset Notes Date
    • Asset Notes Description
    • Asset Notes Type
    • Asset  Notes User

Maintenance Management Asset Real Time

New folder added to the Maintenance Asset subject area to support your Application Composer configured attributes for maintenance assets:

  • Asset Custom Attributes

New attribute added to the Asset Detail folder to support contact details for asset:

  • Asset Detail
    • Contact

New folder added to the Customer Asset subject area to support  notes for assets:

  • Asset Notes
    • Asset Notes Date
    • Asset Notes Description
    • Asset Notes Type
    • Asset  Notes User

New folder added to the Maintenance Asset subject area to support project details for maintenance assets:

  • Project Details
    • Country of Origin
    • Project
    • Task

Installed Base - Customer Asset History Real Time

New subject area added to support transactions for customer asset history:

  • Asset History
    • Detail
      • Asset Attribute Change
      • Asset Location Change
      • Inventory Change
      • Sales Order Change
      • Split from Asset
      • Work Order Change
      • Date
      • Reference
      • Source
      • Transaction Group
      • Type
      • User
  • Asset History Count
  • Customer
  • Customer Asset Detail
  • Inventory Location
  • Item
  • Item Organization
  • Work Center Location

Maintenance Management - Asset History Real Time

New subject area added to support transactions for maintenance asset history:

  • Asset Detail
  • Asset History
    • Detail
      • Asset Attribute Change
      • Asset Location Change
      • Inventory Change
      • Sales Order Change
      • Split from Asset
      • Work Order Change
      • Date
      • Reference
      • Source
      • Transaction Group
      • Type
      • User
  • Asset History Count
  • Inventory Organization
  • Product
  • Work Center
  • Work Order

With the new and updated dimensions, you can create new and enhanced existing reports to perform analysis based on asset, item, product, and maintenance data.

Steps to Enable

Leverage new subject area(s) by adding to existing reports or using in new reports. For details about creating and editing reports, see the Creating and Administering Analytics and Reports book (available from the Oracle Help Center > your apps service area of interest > Books > Administration).

Role Information

  • Predefined job role name and code:
    • Asset Administrator (ORA_CSE_ASSET_ADMINISTRATOR_JOB)
    • Maintenance Manager (ORA_MNT_MAINTENANCE_MANAGER_JOB)
  • Privileges:
    • Manage Customer Assets (CSI_MANAGE_CUSTOMER_ASSETS_PRIV)
    • Manage Maintainable Assets (MNT_MANAGE_MAINTAINABLE_ASSETS_PRIV)

Update Asset Item

Editing your asset information is key to keeping your assets up-to-date. With this release, you can also update the asset item associated with the asset in the UI, based on certain conditions.

Here are the scenarios in which you can't update the asset item:

  • When the asset is created automatically during the transaction performed in integrated applications like inventory, order management.
  • When the asset is already integrated with other applications like IoT and Subscriptions.
  • When the asset has an existing work order(s).

When you update the asset item, you also affect the asset group association of the asset, as well as the maintenance program based on the item. Here's how:

  • If the new item in the asset becomes invalid for the existing asset group, then the asset group association is end dated.
  • For any maintenance program, the existing forecast is refreshed every time the Generate Maintenance Forecast program is run. When the existing forecast becomes invalid after asset item update, then it's not considered during work order creation.

Edit Asset UI Where You Can Update the Asset Item

Maintaining asset accuracy is critical in an enterprise asset management system. By updating the asset item to resolve either an implementation mistake or a change in a business environment, you can ensure the accuracy of an asset in its digital avatar.

Watch a Demo.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

This feature is available for the assets created through UI, REST, or file import process. However the Asset Item can be updated only through UI.

Key Resources

Role Information

  • Users who are assigned any of these predefined job roles will be able to access this feature automatically:
    • Maintenance Manager (ORA_MNT_MAINTENANCE_MANAGER_JOB)
    • Asset Administrator (ORA_CSE_ASSET_ADMINISTRATOR_JOB)
  • Users who are assigned any of these predefined duty roles will be able to access this feature automatically:
    • Manage Customer Assets Duty (ORA_CSE_MANAGE_CUSTOMER_ASSETS_DUTY)
    • View Customer Assets Duty (ORA_CSE_VIEW_CUSTOMER_ASSETS_DUTY)
    • Manage Enterprise Assets Duty (ORA_MNT_MANAGE_ENTERPRISE_ASSETS_DUTY)
    • View Enterprise Assets Duty (ORA_MNT_VIEW_ENTERPRISE_ASSETS_DUTY)
  • Users who are assigned configured job roles that contain these privileges will be able to access this feature:
    • Manage Maintainable Assets (MNT_MANAGE_MAINTAINABLE_ASSETS_PRIV)
    • Manage Customer Assets (CSI_MANAGE_CUSTOMER_ASSETS_PRIV)
    • View Inventory Transaction (INV_VIEW_INVENTORY_TRANSACTION_PRIV)
    • View Maintenance Work Orders (MNT_VIEW_MAINTENANCE_WORK_ORDERS_PRIV)

Service Logistics

Capture Customer Purchase Order Number When Ordering Parts and Debriefing

You can now record the customer’s purchase order number when ordering parts and debriefing, so that the purchase order number appears on the sales order for invoicing.

Manage Charges and Estimates with Purchase Order

If the Debrief header or the Part Requirement contains a Service Request reference with Purchase Order information, then that information appears in the Purchase Order field.

Create Part Requirements Purchase Order

By providing Purchase Order information on the Order and Debriefing pages,  you enable your customers to quickly match your invoice to their purchase order.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Role Information

  • Users who are assigned any of these predefined job roles can access this feature:
    • Access Service Logistics Landing Page (RCL_PORTAL_ACCESS_LANDING_PAGE_PRIV)
    • View Requirement Lines (RCL_PARTS_REQ_VIEW)
    • Access Debrief Page (RCL_PORTAL_VIEW_DEBRIEF)
    • Manage Estimates (RCL_MANAGE_ESTIMATES_PRIV)

Support for Nonserialized Assets

You can now perform part exchanges and depot repair for products and parts that are asset tracked but not serial controlled.  Up to this release, assets that are not serial tracked were only supported in our field service solution.

The Add Part UI now requires you to enter a value in the Asset field when returning an asset tracked item that is not serial controlled.  The Asset field only appears when the service activity is tied to the part exchange or depot repair logistics business process.  This UI also now requires the return quantity to be less than or equal to this asset’s quantity.

Add Part UI - Part Exchange Version

The Create Repair Order UI now supports the creation of repair work orders for assets that are not serial controlled.  This UI now displays the asset Quantity when the item on the RMA line is not serial controlled.  The asset displayed is from the part requirement (Add Part UI) instead of from the RMA receipt, as is done for serial controlled assets.

Create Repair Work Order - Non-Serial Tracked Asset

Additionally, the Asset Management step (Task = DOO_AssetManagement) now updates Installed Base/Asset Tracking and Subscription Management when non-serial controlled assets are shipped and received.

This feature enables you to effectively manage the repair and exchange of your non-serial tracked assets with the same process you use to manage the repair and return of serial tracked assets.  This saves time and simplifies your depot repair operation.

Steps to Enable

You don't need to do anything to enable this feature.

Role Information

  • Users who are assigned this predefined job role can access this feature:
    • Job Role Name and Code:
      •  Depot Repair Manager (ORA_RCL_DEPOT_REPAIR_MANAGER_JOB)