Unveiled: The New Retail Democracy - Latest Oracle Retail Research
A new democratic relationship between consumer and retailer is emerging. The single biggest challenge for retailers is to understand, empower and represent the new digitally-empowered consumer operating across all touch points including mobile.
Oracle wanted to explore this new retail democracy and to establish what opportunities are available for retailers to differentiate and grow their business in a crowded market dominated by consumer power, the global market place and brand convergence.
To access the research findings, please visit: www.oracle.com/newretaildemocracy
The classic multi-channel retail business model has recently been eclipsed by a "commerce anywhere" approach. ViewPoint by Mike Webster, Senior Vice President and General Manager, Oracle Retail.
High-end footwear and accessories brand Aldo has experienced great growth, expanding to more than 1,400 stores globally. With the expansion came operational challenges that the business had to overcome.
The modern consumer has never been more in control – new technologies and tools have resulted in a proliferation of shopping paths that permeate the consumer’s daily life.
Successful retailers put the consumer at the center of the value chain by aligning people, processes, and technology to improve customer service. ViewPoint by Carla Anderson, Solution Market Director for Retail Merchandising.
Gucci planning director talks about transforming international planning, moving planners off of Excel ("CUT the cord!") and being able to show how a product performs through the season.
Head of IT Delivery for Online, David Hunn, discusses the implementation of Oracle ATG for John Lewis' online channel including challenges faced and results thus far.
CIO John Deane explains how the company leveraged Oracle Retail’s Merchandising Solution to speed rollout of new stores and expand their global footprint.
Senior VP of IT, Ramesh Cidambi, talks about addressing growth issues by improving its merchandising and supply chain efficiencies and processes.