Oracle CX – Customer Experience Solutions

Customer Experience (CX)
Customer Experience

Deliver consistent, personalised customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.

Oracle Customer Experience

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NBC Sports Engages Fans with Oracle Cloud
NBC Sports Engages Fans with Oracle Cloud
 

We see social media driving business results… more viewership, engagement and partnerships with advertisers and marketers. It's our obligation to continue to connect with fans.

– Mark Lazarus: Chairman, NBC Sports Group
Southwest Airlines is Miles Ahead
Southwest Airlines is Miles Ahead
Customers are receiving greater value by being part of the enhanced loyalty programme, and financially it's been a benefit for Southwest
–Ryan Green, Sr. Director, Loyalty & Partnerships, Southwest
Walgreens Delivers
Walgreens Delivers Context-Aware, Unique Experiences
 

The new battleground for commerce is social, local and mobile… To deliver a context-aware, unique experience… Mobile has changed everything. Mobile has put us back on the map.

— Jason Fei, Dir. Architecture, E-commerce, Walgreens

In the Spotlight

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Get the News

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Insights from CX Experts and More

Tap into the latest customer experience news, business trends, interviews and events.

Articles

Articles

Customer Concepts Magazine
Smart Brand. Even Smarter Customers?

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Industries

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Customer Journey Mapping Workshops
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