Oracle CRM On Demand System Requirements
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Oracle CRM On Demand System Requirements

Oracle CRM On Demand Release 19 System Requirements
Browser
  • Microsoft Internet Explorer 7 and 8
  • Firefox 3.X
  • Safari on iPad iOS version 5.x
    New versions will be certified upon availability.
Operating System
  • Microsoft Windows XP SP3
  • Microsoft Windows 7
Display
  • Super VGA (1024x768 resolution) or higher with color quality of at least 256 colors
Microsoft Office Integrations:
Mail Merge for Word
  • Microsoft Office 2003, 2007 and 2010
Segmentation Wizard
  • Microsoft Office 2003, 2007 and 2010
Reports and Analysis for Excel
  • Microsoft Office 2003, 2007 and 2010
Outlook E-mail Integration (OEI)
  • Microsoft Office 2003, 2007 and 2010
Offline On Demand
  • Microsoft Office 2003, 2007 and 2010
CRM Desktop
  • Microsoft Office 2007 12.0 6423.x or later
  • Microsoft Outlook 2010 (32-bit only) 14.0 4760.x or later
Notes E-mail Integration (NEI)
  • IBM Lotus Notes 8.0, 8.5, 8.5.1, and 8.5.2
PIM Sync
  • Microsoft Office 2003, 2007, and 2010
  • IBM Lotus Notes 8.0, 8.5, 8.5.1, and 8.5.2
Other requirements
  • Adobe Flash Player 10

Oracle CRM On Demand Release 18 System Requirements
Browser
  • Microsoft Internet Explorer 7 and 8
  • Firefox 3.X
Operating System
  • Microsoft Windows XP SP3
  • Microsoft Windows 7
Display
  • Super VGA (1024x768 resolution) or higher with color quality of at least 256 colors
Microsoft Office Integrations:
Mail Merge for Word
  • Microsoft Office 2003, 2007
Segmentation Wizard
  • Microsoft Office 2003, 2007
Reports and Analysis for Excel
  • Microsoft Office 2003, 2007
Outlook E-mail Integration (OEI)
  • Microsoft Office 2003, 2007
Offline On Demand
  • Microsoft Office 2003, 2007
Notes E-mail Integration
  • IBM Lotus Notes 7, 7.5, 8.0, and 8.5
PIM Sync
  • Microsoft Office 2003, 2007
  • IBM Lotus Notes 7, 7.5, 8.0, and 8.5
Other requirements
  • Adobe Flash Player 9

Oracle CRM Contact On Demand System Requirements
Browser
  • Microsoft Internet Explorer 7 and 8
  • *Firefox 3.X supporting is forthcoming
Operating System
  • Microsoft Windows XP SP3
Display
  • Super VGA (1024x768 resolution) or higher with color quality of at least 256 colors
Processor
  • Pentium III (Pentium III equivalent) or greater
Processor speed
  • 500 MHz (1.2 GHz recommended)
RAM
  • 128 MB (256+ MB recommended)
Hard Drive
  • 1+ GB (4GB recommended)
CD-ROM
  • None
Sound Card
  • Yes
Speakers/Headphones
  • Either

Oracle CRM Email Marketing On Demand 1.4 System Requirements
Browser
  • Microsoft Internet Explorer 7 and 8
Operating System
  • Microsoft Windows XP SP3
Display
  • Super VGA (1024x768 resolution) or higher with color quality of at least 256 colors

Oracle CRM On Demand Offline Client for Life Sciences System Requirements
Operating System
  • Microsoft® Windows® XP Home, Professional, or Tablet PC Edition with Service Pack 2 or 3, Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1, or Windows 7
Processor
  • Intel® Pentium® III processor (Pentium 4 recommended)
RAM
  • 512MB (1GB recommended)
Adobe AIR 2.6
  • Required to install and run the Oracle CRM On Demand Offline
  • Client for Life Sciences.
  • NOTE: Oracle CRM On Demand Offline Client for Life Sciences requires the installation of Adobe AIR 2.6 for Microsoft Windows. Adobe AIR is a run-time environment for operating systems. It enables developers to combine certain Web technologies to deploy rich internet applications (RIAs) on the desktop. For more information on Adobe AIR and how to download and install Adobe AIR on your computer, see the following Adobe AIR Web site:
  • http://www.adobe.com/products/air/
  • For information about operating system requirements, see the Adobe AIR system requirements at the following Web site:
  • http://www.adobe.com/products/air/tech-specs.html
Adobe Flex SDK 3.4.1
  • Required to build a configured Offline Client for Life Sciences application. For more information, see Configuration Guide for Oracle CRM On Demand Offline Client for Life Sciences.
Adobe Flex 3.4 Data Visualization Components
Adobe AIR SDK 2.6
Perl
  • Required to build a configured Offline Client for Life Sciences application using build scripts. For more information, see the Perl Programming Language Web site: http://www.perl.org/
Adobe Flash Builder 4 Professional
  • Only required for additional configuration in Flex-based projects. For more information, see Configuration Guide for Oracle CRM On Demand Offline Client for Life Sciences.

Oracle Mobile Sales Assistant System Requirements
Mobile Device
  • BlackBerry smartphone models: 8100, 8110, 8120, 8130, 8220, 8230, 8300, 8310, 8320, 8330, 8350, 8520, 8530, 8700, 8703, 8705, 8707, 8800, 8820, 8830, 8900, 9000, 9100, 9105, 9300, 9330, 9500, 9520, 9530, 9550, 9630, 9650, 9700
  • Apple iPhone™ or iPod touch mobile digital devices
Operating System
  • BlackBerry operating system versions: 4.2, 4.3, 4.5, 4.6, 4.7, 5.0
  • Apple iOS version 3.0 or higher

Oracle CRM On Demand Connected Mobile Sales System Requirements
Mobile Device
  • BlackBerry smartphone models: 8520, 8530, 9000, 9300, 9330, 9350, 9360, 9370, 9530, 9550, 9650, 9700, 9780, 9800, 9810, 9850, 9860, 9900, 9930
  • Apple iPhone™ or iPod touch mobile digital devices
Operating System
  • BlackBerry operating system versions: 5.0, 6.0, 7.0
  • Apple iOS version 4.0 or higher
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