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Oracle NetSuite (NSGBU) has a consistent contract model for all programs and services globally. The standard contracts often refer to policies and other documents that may be relevant to a specific order. Links to the standard contracts, specified policies and other documentation are available here.
The terms and conditions which govern the use of NetSuite Cloud Services including the Subscriptions Service Agreement, Program Documentation and the Data Processing Agreement are found here.
Learn moreEach NetSuite Cloud Service on the applicable Cloud Price list has a Service Description associated with it. Within the individual Service Description are the service limitations, such as number of environments, storage limitations, the list of the modules Oracle will provision for that Cloud Service.
Learn moreThis section includes supplemental terms which may be applicable to your order of NetSuite, OpenAir and Bronto Cloud Services.
Learn moreThe Hosting & Delivery Policies describe how Oracle will deliver the Cloud Services. Additionally, describes how Oracle will operate the Data Center, including how we address security, change management and backups.
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