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Phone Numbers

Sub Saharan Africa (EMEA): 271 131 945 66
South Africa (EMEA): 271 131 940 22
SAAS Email:
bdg-tech_eg@oracle.com
mea-saas_sa@oracle.com

North Africa (Algeria, Tunisia and Morocco): +212 522 977 308
Email: bdg-tech_eg@oracle.com

 

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Please visit one of the following locations for your support needs.

  • Customers with active support contracts should access the My Oracle Support portal to find answers to their technical questions in the Oracle Support knowledge base; to participate in the My Oracle Support Community; or to submit and update service requests.
  • Please refer to the Oracle Support Contacts Global Directory for information on renewing Premier Support, regional support sales contacts, and support policies.
  • Cloud subscription customers can also go to their Oracle Cloud Portal to access Getting Started guides for their Cloud products, contact their Cloud customer success manager, ask operational questions or join a discussion forum.
  • Customers who have products from Oracle-acquired businesses should go to the Acquired Product Support Directory for their service needs.

Technical Support: +202 2 456 3456 | Global Technical Support

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Billing Support: +254 202 889 141 | Global Billing Support

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Support

  • Ivory Coast 2 Stage dialling: First 00.111.11 then 800.379.0402
  • Mauritius: 8020440036
  • Morocco: +212 2 297 7095
  • Egypt: +202 2 456 3456
  • All Other Countries: +202 2 456 3456
  • Need assistance for a Non-Technical request, or you just don't know where to go, contact Global Customer Care via:
  • Phone: +202 24563456 option 8 for English, option 9 for Arabic

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