Close Search

No results found

Your search did not match any results.

We suggest you try the following to help find what you're looking for:

  • Check the spelling of your keyword search.
  • Use synonyms for the keyword you typed, for example, try “application” instead of “software.”
  • Try one of the popular searches shown below.
  • Start a new search.
Trending Questions

Contact Oracle in Africa

Contact Us

Open all Close all

I need to speak with sales

Select your product area - you will be prompted to provide your contact details and a message, then a sales representative will contact you.

Please complete this form and a sales representative will contact you.
(change)

Phone Numbers

Sub-Sahara Africa: +212 522 977 308
SAAS Email: mea-saas_sa@oracle.com

North Africa (Algeria, Tunisia and Morocco): +212 522 977 308
Email: bdg-tech_eg@oracle.com

I need technical support or have a support question

Please visit one of the following locations for your support needs.

  • Customers with active support contracts should access the My Oracle Support portal to find answers to their technical questions in the Oracle Support knowledge base; to participate in the My Oracle Support Community; or to submit and update service requests.
  • Please refer to the Oracle Support Contacts Global Directory for information on renewing Premier Support, regional support sales contacts, and support policies.
  • Cloud subscription customers can also go to their Oracle Cloud Portal to access Getting Started guides for their Cloud products, contact their Cloud customer success manager, ask operational questions or join a discussion forum.
  • Customers who have products from Oracle-acquired businesses should go to the Acquired Product Support Directory for their service needs.

Technical Support: +202 2 456 3456 | Global Technical Support

Advanced Customer Services

Support Links

I need help getting started with my Cloud trial

Access Oracle Cloud

I am a Cloud customer and have billing or account questions

  • Explore Cloud billing resources:
  • Videos: Brief animations detailing Oracle’s invoicing process
  • FAQ: Frequently asked billing questions
  • Glossary: Basic Cloud terminology

Billing Support: +254 202 889 141 | Global Billing Support

Cloud Billing Basics

I cannot login to my account

Help signing into Oracle Cloud

Cloud Account: This is used by Oracle Cloud customers to login to the Cloud Console to access their cloud instance. For information on accessing your Cloud Account.

Help signing into Oracle SSO Account

  • Oracle Account: This is used by our customers and partners to access public/protected resources hosted by Oracle including MyOracle Support, Oracle Education Learning Subscriptions, Oracle Store, Oracle Communities and to download software.
  • Forgot your username
  • Forgot your password

Support

  • Ivory Coast 2 Stage dialling: First 00.111.11 then 800.379.0402
  • Mauritius: 8020440036
  • Morocco: +212 2 297 7095
  • Egypt: +202 2 456 3456
  • All Other Countries: +202 2 456 3456
  • Need assistance for a Non-Technical request, or you just don't know where to go, contact Global Customer Care via:
  • Phone: +202 24563456 option 8 for English, option 9 for Arabic

Careers at Oracle

Looking for a Career? Opportunities are plentiful at Oracle. Start your search on our iRecruitment page. Students and recent graduates should look for the dedicated portal for College Recruiting.

Training & Certification

Partners

Oracle Worldwide
Resources for
Partners
Solutions
What’s New
Contact Us

Integrated Cloud Applications & Platform Services