죄송합니다. 검색 내용과 일치하는 항목을 찾지 못했습니다.

원하시는 정보를 찾는 데 도움이 되도록 다음을 시도해 보십시오.

  • 검색에 사용하신 키워드의 철자가 올바른지 확인하십시오.
  • 입력한 키워드에 동의어를 사용하십시오. 예를 들어 “소프트웨어” 대신 “애플리케이션”을 사용해 보십시오.
  • 새로운 검색을 시작하십시오.
Country
Oracle Acquisitions

Support for B2C Service and RightNow Products

The same support team who supported RightNow's products continues to do so today. You should continue to use the same support channels you have been using, whether it is online, phone support, or through your customer representative. Support phone numbers, email, and website links remain the same.

As we progress through the integration of RightNow Support within Oracle Customer Support we will provide advance notice to you about any changes.

Oracle Service Cloud Support

Designated Contacts may call Oracle Service Cloud Support by telephone for critical production Severity 1 and 2 issues. Before calling support, please submit an incident via the Support portal. When you do call in, please have your incident reference number ready for our support agent. To obtain telephone support, please use the following phone numbers:

  • US: 800.806.6592
  • Brazilian Sites: 0800.891.5271
  • UK Sites: 0808.234.1099 for Oracle Service Cloud Technical Support - Local Access
  • Finland: 990.800.6333.43570
  • Rest of Europe: 00800.6333.4357 (International Toll Free number)
  • Australia: 0011.800.8008.0025 or 0011.800.6333.4357 (International Toll Free numbers) or 1-800-663-412
  • New Zealand Sites: 00.800.6333.4357 (International Toll Free number) or 0.800.450.717 or 0800-452-594 for mobile users.
  • Singapore: 800 1301 550

The same support team who supported RightNow's products continues to do so today.