Oracle Cloud Success Navigator is an interactive digital platform that provides your organization with a clear roadmap to help you optimize your cloud transformation. With preconfigured starter environments, implementation guidance, key milestone tracking, AI assistance, customized quarterly release insights, and Oracle Modern Best Practices, Oracle Cloud Success Navigator equips you with the tools you need to thrive in the cloud.
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Join Oracle experts as they share how Oracle Cloud Success Navigator can support your cloud journey, guide your team along the right path, and help you unlock continuous innovation.
Oracle의 EVP 겸 Customer Success Officer인 Gary Miller와 Customer Success Services 담당 SVP 겸 Chief Digital Officer인 Damien Carey가 CSS 관련 최신 발표 및 하이라이트를 소개하고, 고객의 Oracle 관련 투자 효용을 극대화할 수 있는 방법을 공유합니다.
Oracle Cloud Success Navigator provides prescriptive leading practices and actionable guidance at all stages of the cloud journey. With leading success indicators to guide you at each stage, Success Navigator helps you map out a clear route to success.
Access walk-throughs designed to help project stakeholders align on, apply, and develop best practices for new deployments. Quickly implement new business processes with end-to-end walk-throughs that help you get it right the first time.
Drive radical transparency and align all stakeholders with a shared holistic view of implementation status and key milestones from project kickoff to go-live.
Understand your readiness to move through the phases of an implementation by measuring progress against critical criteria. Drive alignment and coordinate action across team members from your organization, your implementation partner, and Oracle.
Evaluate your implementation against quality standards after completing each phase using self-guided assessments, and rapidly address status changes and emerging risks to remediate potential issues.
Accelerate implementation discussions and team enablement and create a prototype in days instead of months by using Oracle Cloud Success Navigator to generate a starter configuration early in your cloud journey.
Jump-start your cloud journey with a preconfigured starter environment that includes foundational data about your business.
Use included personas to walk through business processes with in-application guidance provided by Oracle Guided Learning.
Review actionable insights and intelligence with standard reports and KPIs to further accelerate your understanding of business process performance.
Accelerate design discussions with key starter configurations aligned with Oracle Modern Best Practices.
Oracle Modern Best Practices illustrate optimized business processes to help you maintain operational agility for radically superior results.
Leverage a library of more than 220 standardized L0 to L3 process maps with supporting microlearning resources and task-level details.
Review personas, use cases, process step-guides, leading practices, reports, and videos to help you adopt Oracle Modern Best Practices.
Facilitate the completion of business processes with end-to-end process walk-throughs in test environments and starter configurations for key tasks based on leading practices and personas.
Oracle Cloud Success Navigator highlights innovation opportunities with each Oracle quarterly release based on business processes, data insights, and industry benchmarks to help you best leverage the updates and maximize value.
Quickly access relevant new feature information, precategorized by application, release, and other key attributes.
Accelerate adoption of new Oracle Cloud and Oracle AI features with embedded training on new features.
Get focused guidance and assistance to help you adopt new high-impact innovations, including the Redwood user interface and Oracle AI.
Oracle’s new digital platform helps you gain long-term value from your cloud and AI investments.
Leverage Oracle expertise with Oracle Modern Best Practices and implementation guidance.
Quickly become familiar with your cloud solution using preconfigured starter environments.
Hit key implementation milestones with the help of milestone assessments and project status dashboards.
Continuously innovate and take advantage of the latest Oracle features with AI assistance and personalized quarterly release environments.
“The potential of where Success Navigator can take Oracle customers, new and old alike, is very exciting.”