Athena Saúde increases system upgrade efficiency with Oracle Cloud Infrastructure
Athena Saúde chose Oracle Cloud, designed to run any application faster and more securely.
“The first and main goal was to upgrade our systems. In our hospitals, we had very old versions that couldn’t run properly in the previous cloud architecture. OCI enabled our first major system upgrade, allowing everything to run at its best.”
Business Challenges
Among Brazil’s largest private healthcare companies, Athena Saúde serves more than 970,000 members and stands out for its presence across the country, supported by a robust network of hospitals, emergency units, and medical centers.
Because of its large and complex structure, with on-premises systems distributed across several data centers, the company faced challenges in meeting growing operational demands, keeping up with business expansion, and maintaining full visibility over its IT and infrastructure environments.
Before migrating to Oracle Cloud, monitoring was not centralized, which limited observability and made it difficult to assess what was needed to expand Athena’s computational capacity.
With Oracle Cloud Infrastructure (OCI), the company overcame these challenges—modernizing its systems, improving data processing speed, centralizing monitoring, and supporting sustainable growth to better serve its members.
Athena Saúde chose Oracle to optimize data processing and reduce response times for patients and providers.
Why Athena Saúde chose Oracle
Seeking a multicloud solution, Athena Saúde selected Oracle Cloud Infrastructure (OCI) for its operational efficiency, cost-effectiveness, and technical robustness.
Oracle’s ownership of key technologies such as Exadata was also a decisive factor, as Athena needed to accelerate data processing capacity and enhance operational performance and response efficiency. Exadata proved essential to achieving these goals.
Another major factor was OCI’s computing power and scalability. With high demands for performance and availability, Athena required a cloud solution capable of ensuring uninterrupted service across its hospitals, clinics, and emergency units. Oracle’s infrastructure demonstrated the reliability and computing power necessary to meet those needs.
Results
The most significant achievement for Athena Saúde after implementing OCI was the ability to perform full system upgrades. Previously, the software versions used across its 14 hospitals and over 50 medical centers were outdated, hindering data processing and operational efficiency in the company’s networks across Brazil’s Northeast, Southeast, and South regions.
With the migration to Oracle Cloud, the company’s first major gain was this system modernization, which accelerated daily operations across all healthcare units.
Other key benefits included centralized management and the consolidation of a comprehensive observability architecture. Today, Athena monitors all infrastructure and systems in real time, transforming its approach from reactive to predictive, anticipating and preventing issues before they impact operations.
This centralization also brought greater flexibility and scalability, improving organizational processes and supporting consistent growth in the number of beneficiaries.
Finally, the adoption of OCI paved the way for innovation projects using generative AI. One of these AI initiatives supports operational efficiency in Athena’s call center, enhancing service quality and helping reduce Preliminary Mediation Notifications (NIP) from Brazil’s National Health Agency (ANS).
Partners
InventCloud was Athena Saúde’s migration partner for the OCI project. The internal and external teams worked cohesively and strategically to ensure that migrations occurred with minimal impact on operations.
About the customer
Athena Saúde is one of Brazil’s largest private healthcare companies, comprising health plan operators, medical centers, emergency care units, and hospitals serving patients across the country from north to south.