Cloud is driving transformation at a pace that not all businesses can keep up with - some will go the way of the dinosaurs. Make cloud work for you rather than against you
Kent County Council adopted the Oracle Service Cloud solution to efficiently manage workload and flex resources to create a better customer experience and a higher productivity rate for its agents
Deliver consistent, personalized customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.
Increase business agility. 100+ Modern best practices deliver superior results, evolve with your business, support growth and innovation, and exploit enabling technologies.
estimated annual revenue loss for businesses not offering a positive customer experience
(Source: Global Insights on Succeeding in the Customer Experience Era, Oracle, 2013)
Oracle's comprehensive solution suite for marketing, e-commerce, sales, service, and social media helps you deliver superior customer experiences that foster advocacy and revenue growth.
Modernize your business with native mobile, social, and analytic technologies. Best-in-class, integrated applications help you beat the competition.
“We see social media driving business results…more viewership, engagement, and partnerships with advertisers and marketers. It's our obligation to continue to connect with fans.”
“ Customers are receiving greater value by being part of the enhanced loyalty program, and financially it's been a benefit for Southwest”
“The new battleground for commerce is social, local, and mobile…To deliver a context aware, unique experience…Mobile has changed everything. Mobile has put us back on the map.”