Oracle Customer Success—Babcock International Group Plc

Babcock International Group Plc is an engineering-support services organization that delivers critical services to the defense, energy, telecommunications, transport, and education sectors. Babcock provides the engineering and project-management expertise to design, build, manage, operate, and maintain the assets and infrastructure vital to the delivery of many key public services in the UK and overseas.

Babcock’s Maritime Division provides support services to the UK Ministry of Defense (MoD), including managing and maintaining core assets, such as dockyards, ships, and submarines. The MoD relies heavily on outside suppliers and contractors to maintain its assets. The MoD’s Defense Equipment & Support Submarine Operating Centre looked to Babcock to create an information-sharing hub that serves as a safe repository to store documentation and enables suppliers to collaborate securely on multiple projects over long time periods.

 
Babcock chose Oracle Identity and Access Management solutions to provide secure access to information and documentation relating to the submarine operating center’s information assets, which are managed with Oracle WebCenter Portal and Oracle WebCenter Content. This solution will provide secure, federated access to necessary documentation for hundreds of organizations—from large military contractors, to smaller suppliers and contractors that supply and maintain parts, such as engine and navigation-system components.

Babcock worked with Oracle Platinum Partner Aurionpro Solutions on an initial pilot to prove that the identity and access management solution would enhance automation, security, and control while reducing security-breach risks.

Babcock will deliver a single, standardized platform to the submarine operating center, providing federated access to secure information and supporting a multilayered security architecture. Previously, it could take up to five days to provide individuals with access to the documentation they need. With increased automation, the submarine operating center will be able to provide secure access immediately, and individuals will be offered access to certain subsets of data where applicable, further increasing security and control.

 
Babcock will provide complete audit statistics to the submarine operating center, showing exactly who is accessing the information, when, and from where. The service desk will have improved visibility to monitor access more granularly—by individual and location. Babcock will also improve management of digital identities with automated user provisioning and deprovisioning to ensure contractors and suppliers have timely access to necessary documentation for each individual maintenance project.