| MFA is a quick extra step to keep your account—and data—safer. |
Why MFA?
- Stops unauthorized logins—even if your password is known.
- Easy setup in under 5 minutes.
How will this affect you?
- MFA adds an extra layer of security by requiring a second verification step when signing into Oracle owned portals (like Cloud Customer Connect, My Oracle Support, Oracle Customer Center, etc.)
- This will not affect products purchased from Oracle.
- MFA helps prevent unauthorized access even if your account password is compromised.
- You will use MFA each time you log in to any Oracle owned applications.
How to prepare:
- Once enabled, you will be prompted to enroll in MFA upon your first login at any Oracle portal. Watch this video to see the setup process.
- Follow the on-screen guide to choose your preferred MFA method (Oracle Mobile Authenticator, Mobile SMS or email ID-based One-Time Password), enter details, and verify your code.
- Oracle Mobile Authenticator (OMA) is available on Windows, Android, and Apple
- That’s it—next login you’ll enter your password plus complete your MFA method of choice.
Need help?
Thank you for helping us keep everything secure!
Oracle Identity and Security Team |