Oracle HCM Cloud
Action Plan
See below for a step-by-step HR guide to start your AI strategy:
- Deploy a cloud HCM system with a unified data view the reflects a “single version of the truth, that’s able to integrate with other systems, including financial, customer, and supply chain data.
- Create and maintain a complete, actionable view of your full talent data, including the skills of past, current, and prospective employees.
- Enlist a cloud software partner well versed in artificial intelligence, with a product roadmap showing substantial R&D investments in emerging technologies relevant to your industry.
- Start automation with “Can Do” assisted intelligence tasks, such as “churn detection and detecting low and high performers.25 Quick gains can also come from chatbots that respond to customers inquiries faster, 24/7/365.
- After your team achieves that level of competency, move to the ‘augment phase” by using AI to support recruiting, retention, and engagement initiatives you couldn’t achieve before, such as workforce segmentation or succession planning.
- Share best practices with other lines of business to engender the reputation of human resources as innovative AI consultants.
- Simultaneously train and conduct surveys with HR staff to ensure they see immediate value in AI adoption and are using it for their own professional fulfillment. Remember that AI projects are no longer only for data scientists—in the enterprise, it’s gone mainstream.
- Designate team members as AI deputies who train other departments on best practices and areas for productivity spikes, in order to increase engagement and morale (align with employees’ career pathing goals, wherever possible).
- Launch a new program that diverts a portion of time and money saved because of AI technology to team-building events and employee wellness initiatives.