Oracle Hospitality Simphony First Edition allows sports and entertainment operators to optimize the performance of their food and beverage operations while delivering a first-class fan experience.
Simphony First Edition offers an easy-to-use interface, enabling fast customer service and minimal staff training.
From line-busting and reduced wait times, to in-seat or booth ordering at sporting events, concerts, or convention centers, Oracle Hospitality mobile solutions help provide immediate fan service while increasing operational efficiencies and enhancing the fan experience. Oracle Simphony First Edition can run on Oracle MICROS Tablet 720, Oracle MICROS Tablet R-Series, Motorola MC 40 (CE), and Motorola MC 55a (CE).
The Sydney Cricket and Sports Ground Trust (SGCT) runs over 450 point-of-sale terminals across the SGCT and Allianz stadium, serving 90,000 patrons.
The venue operators chose Oracle Hospitality Simphony to improve the fan experience, increase revenue, and handle a large number of transactions at peak times.
The Oracle Hospitality solution has helped transform the SCGT into a world-class venue.
The SCGT was the first venue in Australia to offer in-seat ordering, where fans can place an order for food and drink and then head to an express lane within the stadium to collect their refreshments.
Since transforming their operation, the SCGT has seen an increase of 10-20 percent in sales across both venues.
Oracle Hospitality Simphony First Edition allows stadium, arena, theme park, and convention-center operators to maximize food and beverage revenues and efficiency. With the acquisition of MICROS, Oracle Hospitality has gained years of experience in delivering scalable solutions that maximize revenues and guest satisfaction.