Siebel 8 Consultant Exam

Siebel 8 Consultant Exam

The Siebel 8 Consultant (1Z0-202) exam is designed for individuals who possess a strong foundation and expertise in the installation, configuration, or administration of Siebel CRM applications. This certification exam includes topics such as: Siebel CRM applications architecture, functionality, and configuration. Candidates are also tested on the fundamental architectural concepts and structures of Siebel CRM applications, including data access control, data exchange mechanisms, work process, and business logic automation capabilities along with Siebel CRM application design and functionality. Up-to-date training and field experience are recommended.


The Siebel CRM Consultant Expert certification recognizes OPN members as OPN Certified Specialists. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise. This certification helps the OPN member’s partner organization qualify for the Siebel CRM Specialization.
 

Exam Number:
1Z0-202
Duration:
120 minutes
Associated Certifications:
Siebel 8 Consultant Certified Expert

OPN Certified Specialist
# of Questions:
60
Exam Price:
US $245
Pricing may vary slightly by country or by localized currency. Check Pearson VUE’s website for exact pricing in your country.
Passing
64%
Click Here to Register:
Register
Score:
Passing score subject to change. View Details

 

Recommended Training Additional Information & Resources Exam Topics Fraudulent Activity Policy


Mandatory Training
One or more of the courses below is recommended to help prepare for this exam:
Siebel 8.0 Essentials
Implementation Case Study (Siebel 8.0) (best if taken with Siebel 8.0 Essentials)
Siebel 8.1 Core Consultant Course (or the previous version, Siebel 8 Core Consultant Course)
Siebel 8.1.x Tools (best if taken with Siebel 8.1x Business Automation and Siebel 8.1x Installation and System Administration)
Siebel 8.1.x Business Automation (best if taken with Siebel 8.1x Tools and Siebel 8.1x Installation and System Administration)
Siebel 8.1.x Installation and System Administration (best if taken with Siebel 8.1x Tools and Siebel 8.1x Business Automation)


Recommended Training
Siebel 8 Consultant Exam Study Guide
OPN Guided Learning Path:
Siebel CRM 8.1.1 Implementation Specialist

 

 

Additional Information & Resources
Exam Retake Policy
Specialization Catalog (PDF) for all launched and planned Specializations
Product Mapping to Specialization (XLS)
More Training Opportunities for Oracle Partners

 

 

Exam Topics

Introducing Siebel Applications

  • Describe Siebel Customer Relationship Management (CRM) applications and how they are classified
  • Identify the common business entities found in Siebel CRM applications

Using the Siebel Web Client

  • Start and log in to a Siebel application
  • Navigate screens and views in the application
  • Identify major user interface (UI) features in a Siebel CRM application

Working With Siebel Data

  • Create, modify, and delete records
  • Query for records in a Siebel CRM application

Responsibilities and Views

  • Describe the purpose of a responsibility
  • Create a new responsibility
  • Modify an existing responsibility

Users, Positions, and Organizations

  • Describe how data access is controlled by users, positions, and organizations
  • Implement the company structure using divisions, organizations, positions, users, and employees

Controlling Access to Customer Data

  • Describe the difference between customer and master data in Siebel applications
  • Describe the different Access Control mechanisms used to restrict access to data in Siebel applications
  • Identify the different view types used for different types of users

The Siebel Web Architecture

  • Identify the pieces that make up the Siebel Web architecture
  • Identify the role of each piece of the architecture
  • Describe how Siebel requests are processed

Server Components and Parameters

  • Define component groups
  • Define components
  • Describe parameters as inputs for components
  • Describe the various levels at which you can set parameters and how to set them
  • Describe named subsystems and job templates

Server Management

  • Monitor the state of the enterprise, and individual servers and components within that enterprise
  • Perform routine administrative tasks on the enterprise, including: a. Managing components b. Backing up and restoring the enterprise c. Setting logging options d. Submitting jobs

Siebel Client Types

  • Identify the various Siebel clients
  • Describe files associated with each client, including configuration files and local databases
  • Describe how each client accesses Siebel servers and data

Securing Access to the Application

  • Describe the types of user authentication supported by Siebel applications
  • Explain the role of the security adapter
  • Describe Single Sign On (SSO) security and how it differs from other authentication methods

Installing Siebel Applications

  • Describe pre-installation steps necessary to prepare your environment for a Siebel installation
  • Install the Siebel application
  • Perform post-installation steps to verify your Siebel environment
  • Describe how to use the multi-server update tool to automate installations

Siebel Application Architecture

  • Describe the major types of object definitions
  • Describe the relationships between them

Using Siebel Tools to Examine Object Definitions

  • Describe the differences between object types and object definitions
  • Use Siebel Tools to examine parent and child object definitions

The Siebel Data Model

  • Describe the purpose of the Siebel Data Model
  • Describe the role of primary and foreign keys, indexes, and user keys
  • Identify prominent tables in the Siebel Data Model

Siebel Business Components

  • Define a business component
  • Describe how business component fields at the business object layer are mapped to columns at the data layer
  • Describe how base and joined tables are used as a part of this mapping

Siebel Business Objects

  • Describe how business objects focus data presented in the UI based on context
  • Describe how views reference business objects
  • Describe how links are used to relate parent business components to child business components

Configuration Strategy

  • List the critical elements of the Siebel configuration strategy

The Configuration Process

  • Describe the development environment architecture
  • Set up the development environment

Managing Object Definitions

  • Explain the role of projects
  • Manage object definitions using Check Out and Check In
  • Lock projects locally

Editing and Compiling Object Definitions

  • Create new and edit existing object definitions
  • Validate edited object definitions
  • Archive object definitions and projects
  • Compile object definitions into a repository file

UI Layer Configuration: Web Templates

  • Describe the role of Siebel Web template files
  • Describe the role of Siebel tags in template files
  • List the types of templates
  • Describe how to register, associate, and bind a template file

UI Layer Configuration: Applets

  • Create and modify a list applet
  • Create and modify a form applet

UI Layer Configuration: Applications, Screens, and Views

  • Tailor applications
  • Configure how a view is accessed on a screen
  • Change the order of screen views for a screen
  • Create and administer a view
  • Associate a view with a template

UI Layer Configuration: Drilldowns

  • Configure drilldown to a related view
  • Enable the thread bar

Business Layer Configuration: Joins

  • Create a join that brings data from a standard table into a standard business component
  • Create a join that brings data from a party table into a standard business component
  • Create a join that brings data from a party table into another party business component

Business Layer Configuration: Existing Business Components and Fields

  • Edit business component properties to capture business logic
  • Describe business component view modes
  • Edit field properties to capture business logic
  • Specify business component and field user properties

Business Layer Configuration: New Business Components and Fields

  • Create a new business component (BC)
  • Add a business component to a business object

Business Layer Configuration: Picklists

  • Describe the differences between dynamic and static picklists
  • Administer a list of values
  • Configure a static or dynamic picklists

Configuring Multi-Value Groups

  • Describe multi-value groups and their benefits
  • Use Siebel Tools to configure a multi-value group

Data Layer Configuration

  • Create extension columns in a table
  • Create custom tables: standalone table, 1:1 extension table, 1:M extension table, intersection table

Siebel Business Services

  • Describe a business service
  • Describe the structure and role of property sets
  • Use the business service simulator to test a business service

Building Siebel Workflow Processes

  • List the types of workflow processes and workflow steps
  • Create a new workflow process and configure business service, Siebel operation, and decision steps

Testing and Deploying Workflow Processes

  • Test a Siebel workflow process using the simulator
  • Deploy a Siebel workflow process

Executing Workflow Processes

  • Describe the workflow execution architecture
  • List several ways to invoke workflow
  • Invoke a workflow process using a run-time event
  • Invoke a workflow process using a custom control

Using Workflow Policies

  • Create a workflow policy that invokes a workflow process in the Workflow Process Manager server component
  • Enable the workflow policy using workflow server components

Siebel Task UI

  • Describe the role and benefits of Siebel Task UI
  • Invoke and complete a task

Task UI: Creating a Task

  • Identify the major components of a task
  • Configure a task
  • Administer a task

Transient Business Components and Branching

  • Describe the role of transient business components and task applets
  • Configure branching logic in a task

Introducing Siebel Assignment Manager

  • Explain the role of Siebel Assignment Manager
  • List the elements used to create rules that assign business data

Creating Assignment Rules

  • Create an assignment rule that assigns sales data to a sales team
  • Create an assignment rule that assigns service data to a skilled employee
  • Test assignment rules

Tailoring Assignment Manager Behavior

  • Describe the steps in the assignment methodology
  • Prioritize rules using exclusive rules and rule group sequencing
  • Modify the behavior of an assignment object

Invoking Siebel Assignment Manager

  • List the modes in which Assignment Manager can be invoked
  • Invoke Assignment Manager in dynamic mode

State Models

  • Describe how state models can enforce business logic
  • Create a new state model

Introducing Enterprise Integration Manager

  • Describe the features of Enterprise Integration Manager (EIM)

Introducing Application Deployment Manager

  • Describe the Application Deployment Manager (ADM) architecture
  • Describe how deployment options are configured

Deploying Application Customizations

  • Use the packager utility to bundle application customizations
  • Deploy a package using the ADM command-line interface

Siebel Party Business Components

  • Define a party business component
  • Describe the role of S_PARTY and its extension tables in storing party business component data
  • Describe how data is stored differently for non-party business components and party business components
  • Describe how implicit and explicit joins are used with party business components

 

 

Oracle Certification Program Fraudulent Activity Policy

Oracle reserves the right to take action against any candidate involved in fraudulent activities, including, but not limited to, fraudulent use of vouchers, promotional codes, reselling exam discounts and vouchers, cheating on an exam, alteration of score reports, alteration of completion certificates, violation of exam retake policies or other activities deemed fraudulent by Oracle.


If Oracle determines, in its sole discretion, that fraudulent activity has taken place, it reserves the right to take action up to and including, but not limited to, decertification of a candidate's Oracle Certified Associate, Oracle Certified Professional and/or OCM credentials, temporary, indefinite or permanent ban of a candidate from Oracle certification programs, notification to a candidate's employer, and notification to law enforcement agencies. Candidates found committing fraudulent activities forfeit all fees previously paid to Oracle, or to Oracle's authorized vendors, and may be required to pay additional fees for services rendered.


View the Oracle Certification Program Candidate Agreement which requires your agreement before the start of each exam.


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