Oracle CRM On Demand Knowledge Zone

Why Partner with Oracle:

The Oracle PartnerNetwork will empower your company with exceptional resources to distinguish your offerings from the competition, seize opportunities, and increase your sales.

By partnering with Oracle CRM On Demand your company can leverage dedicated Oracle CRM On Demand partner resources to better and more effectively align your solution with customer needs and the market for CRM solutions.
- Take advantage of the success of the Oracle CRM On Demand SaaS offering and the prestige it has garnered in the SaaS CRM market:
- Extend the power of the CRM On Demand offering:
  - For ISVs or SIs with repeatable customized solutions your value-added integration can dramatically increase the ROI of CRM On Demand to our joint prospects and mutual customers.
  - For SIs or Resellers your highly-valued implementation expertise and customer relationship skills can deliver the reality of CRM On Demand in terms of measureable benefits and ROI for our joint prospects and mutual customers.
- Take advantage of Oracle’s strong brand recognition, distribution capability and customer reach. Oracle’s recognized leadership in business applications and infrastructure technology can help you sell your solution effectively..
  - For ISVs and SIs with repeatable solutions join the Oracle Validation Initiative (OVI) and get your solution validated.
  - Make your co-marketing dollars go further, generate leads with the Oracle CRM field organization and get unparalleled global visibility that Oracle has in the market.
- Leverage your existing Oracle investment in Oracle applications by partnering with Oracle CRM On Demand developing your own integrations or using prebuilt Oracle integrations between Oracle CRM On Demand and Oracle E-Business Suite and Siebel CRM With Oracle’s pre-built integrations, you can connect your enterprise applications at the data, business process, and user interface levels. Oracle CRM On Demand also provides Web Services support to other applications to fully integrate your extended enterprise with the power of CRM.
- Reduce product integration or implementation risk and cost by leveraging Oracle's Oracle Validated Integration Initiative Knowledge Zone. Furthermore, gain customer and field recognition for you tested solution to boost field traction, sales leads and your revenue
Review List of OPN Benefits

Join OPN Now
Join the Oracle CRM On Demand Knowledge Zone or Opt-in to Communications.

OPN Member Knowledge Zone Community Member Specialized Company

Oracle Validated Integration	News and Information	Local Information

Education	Events	Tools and Resources

OPN Member Knowledge Zone Community Member Specialized Company

Oracle Validated Integration

Oracle Validated Integration establishes credibility with Oracle customers by providing them with confidence that the integration of your complementary solution with Oracle Applications or Oracle Fusion Middleware products:

has been tested as functionally and technically sound
is designed in a reliable, standardized way
operates and performs as documented

In addition to gaining access to integration enablement resources, hundreds of partners have invested in Oracle Validated Integration to accelerate sales opportunities and attract new customers by leveraging exclusive Oracle Validated Integration go-to-market benefits (see Benefits tab).

STEP 1: Join OPN
STEP 2: Join Knowledge Zone
STEP 3: Check Benefits and Criteria
STEP 4: Apply for Oracle Validated Integration

- As with Specialization, partners can use their Oracle Validated Integration achievement(s) to help meet qualifying criteria for advancement to Platinum and Diamond levels within OPN.

News and Information

Use the drop down box below to jump to specific functional areas:

Quick Links

Guided Learning Paths for CRM On Demand Initial Role Based Training

Sales
Presales
Implementation
(Key OU Class in Implementation GLP is Oracle CRM On Demand Administration Essentials)

Standardize on Oracle CRM On Demand - Partner Benefit for discounted internal use licenses

New! Oracle CRM On Demand Release 21 Partner Readiness

CRM On Demand Demonstration & Development Accounts

CRM On Demand Webcasts

Listen to the replay! Oracle’s Vision for the Social-Enabled Enterprise Webcast (September 10, 2012). Watch Oracle President Mark Hurd and Oracle senior executives to learn more about Oracle’s vision for the social-enabled enterprise.
New! Perhaps one of the most difficult skills for a consultant to learn is how to be a world class consultant. Many times, this skill is acquired through trial and error – at the client’s expense. The Consulting Skills Boot Camp is a compilation of real world best practices and observations collected over decades of consulting and related experiences. This 5 day course is presented in an interactive setting as the students learn from each other as well as from the instructor. The Consulting Skills Boot Camp is designed to boost the effectiveness of anyone who is in a customer facing role. Please visit the Consulting Skills landing page, schedule (see applications tab) and registration page or contact kim.miller@oracle.com for more information.
New! Oracle CRM On Demand Online Documentation Library Release 21
Oracle PIM Sync End Of Life - Oracle CRM On Demand PIM Sync (PIM Sync) will no longer be available for new Oracle CRM On Demand licensed users contracted on or after July 1, 2012.
Oracle CRM On Demand Service Allotments – For Partner’s Immediate Attention
This message serves as a final reminder that Service Allotments will be enforced for Oracle CRM On Demand services after March 1, 2012, and commencing with patch 019.035.006.001. For more specific information on Service Allotments, please refer to the latest version of Service Allotments for Oracle CRM On Demand on My Oracle Support. Partners that are implementing or building integrations to Oracle CRM On Demand can find out if their customer needs more Service Allotments, by reviewing a customer’s Service Allotments and current usage, and set a threshold value for automated notifications, on the Service Allotment Administration page within Oracle CRM On Demand. (Click Admin > Company Administration > Service Allotment Administration). If you have any questions, please speak to your Oracle Partner Contact.
Oracle CRM On Demand Desktop information
Oracle CRM On Demand for Higher Education information
Oracle CRM and InQuira Sales Playbook for Partners - Learn about Oracle CRM and InQuira product positioning and functionality. This playbook equips you to sell, identify, qualify opportunities, and pursue specific sales plays. Find out where you should plan to focus your resources, and how to broaden your offerings by leveraging the OPN Specialized enablement available to your organization.
Service Allotments for Oracle CRM On Demand has been updated with several changes which clarify the service and timing of enforcement.
R20 design reviews with our customer advisory board members
- Session 1
- Session 2
Oracle CRM On Demand Release 19 Bookshelf and other documentation
See the newly revamped Oracle CRM On Demand Partners page and the new Oracle CRM On Demand public home page.
Oracle CRM On Demand Marketing is the only single-provider software as a service (SaaS) to deliver fully integrated, end-to-end market targeting, demand generation, and sales automation.
- View the latest Oracle CRM On Demand Marketing information
Current Partner Enablement Update News about new Oracle training and other resources for business development managers, consultants, and developers in your Oracle businesses
Current Global PartnerNetwork Newsletter Partner monthly newsletter that offers the most up-to-date information on key initiatives, product updates, and events globally
Subscribe to a variety of Oracle Newsletters – see what’s available
More Partner News

Local Information

New! North America CRM On Demand Partners as Customers Program Take advantage of your partner benefits to standardize on Oracle CRM On Demand for your own internal use with your business.
Oracle EMEA Partner Community for Oracle CRM On Demand
Oracle APAC Oracle CRM On Demand Regional Page
EMEA Alliances and Solutions Corner

Education

Enablement 2.0 offers Oracle Partners training resources and tools to support specialized knowledge and ensure in-depth expertize on their chosen path to Specialization. Partners can make the most of the enablement benefits in their drive to extend market reach and expand revenue opportunities. Learn more about Enablement Benefits .
OPN Competency Center is an intelligent training tool that allows partners to manage their Oracle training with role-focused guided learning paths and measure their achievement toward Specialization:
- All Guided Learning Paths, including Oracle CRM On Demand Developer
- Oracle CRM On Demand Specialist Guided Learning Paths
OPN Boot Camps are "jump start" training covering Oracle’s growing portfolio of product lines and solutions areas and has been built in addition to the standard curriculum offered by Oracle University.
- Oracle CRM On Demand
View All Boot Camp Schedules | Request a Boot Camp
OPN Certified Specialist Certification identifies and endorses Oracle Partner individuals who achieve certification requirements. This Certification also contributes to company’s achievement towards OPN Specialized Program.

Oracle CRM On Demand
- Oracle CRM On Demand Essentials - Exam | Exam Study Guide
Featured Training provides release-specific content for Partners to get started on learning the latest on Oracle product enhancements, features and functionalities.
Presentations from the Nov. 16 CRM OD Partner Summit
CRM OD "Consultants Corner" eSeminar Series
Recordings for the Release 19 Deep Dive Sessions are available through the Oracle CRM On Demand Training and Support Center. You can access this by clicking on the Training and Support link at the top right hand corner of your screen when you logged in to your Oracle CRM On Demand system. Once you are in, search for Release 19 and you will find the Release 19 Resource page.
ATG (Art Technology Group)
- Listen to the replay! Partner Enablement Path for Oracle's Acquisition of Art Technology Group (ATG). Develop, Sell, and Implement Oracle's Unified Cross-Channel Retailing, CRM, and Commerce Footprint. Learn about Oracle PartnerNetwork's ATG enablement roadmap and how to broaden your offerings by developing expertise on Oracle ATG Commerce. Understand the training we will offer for your organization and where to plan resource focus.
- Visit the ATG Commerce Suite Application Knowledge Zone to learn about opportunities for your business.
- Oracle ATG Commerce Suite Enablement Plan for OPN Partners - Learn about Oracle PartnerNetwork’s ATG enablement roadmap and understand how to build and develop partner expertise on Oracle ATG Commerce. Find out where you should plan to focus your resources, and how to broaden your offerings by leveraging enablement for complementary Oracle solutions.

Events

Oracle PartnerNetwork Events Calendar – shows all OPN events
Oracle Global Events Calendar – shows all Oracle events, OPN events included

Tools and Resources

Quick Links
- New! Oracle CRM On Demand Desktop information
- New! Oracle CRM On Demand for Higher Education information
Tools
- Integration Best Practices webcast – (30 min) Learn the integration method that is most appropriate for your solution.
Resources
- Development Benefits
- Support Benefits
- Oracle CRM On Demand Development Account and Developer Resources
- Oracle CRM On Demand Demonstration Account
- Oracle Validated Integration provides an overview of the partner value proposition for validation and the increased customer confidence gained through integration standards and best practices. Maximize your partnership by leveraging exclusive sales and marketing activities, datasheet on oracle.com and use of the distinguished "Oracle Validated Integration" logo.
  - Validation test services are available for three integration and extension approaches: Oracle Application Integration Architecture (AIA), service based, and native application integration
  - Learn which is the right approach for your integrated solution
  - Current Oracle Validated Integration see partner solutions list and where your validation is/will be listed publically
  - Application Integration Architecture for Partners is the "one-stop" integration resource providing initiative members access to
    - Oracle Applications Integration Best Practices Guide solution design guidelines, product specific how-to guides, and training resources
    - Integration Development Services including technical and functional design review, development guidance, Oracle application installation, and validation testing
    - Oracle Application Integration Architecture product software including a set of pre-built business processes, integration packs, enterprise business objects and services, and enterprise services repository
  - Contact an Oracle Expert with your technical integration questions

OPN Member

Knowledge Zone Community Member

Specialized Company

Distribution Rights	News and Information	Local Information

Education	Events	Tools and Resources

OPN Member Knowledge Zone Community Member Specialized Company

Distribution Rights

View the complete list of Oracle CRM On Demand Knowledge Zone products.

Check the criteria and apply now to distribute Oracle CRM On Demand Knowledge Zone products.

Recommended Training

Prior to executing a distribution agreement, Oracle strongly encourages its partners to confirm their understanding of Oracle's business ethics practices by taking the Anti-Corruption Training below and passing a short skill assessment.

Access Oracle's Foreign Corrupt Practices Act Training (Education Program tab)

News and Information

Use the drop down box below to jump to specific functional areas:

Quick Links

CRM On Demand Resell and Specialization Business & Competency Criteria for Application Approvals

Guided Learning Paths for CRM On Demand Initial Role Based Training

Sales
Presales
Implementation
(Key OU Class in Implementation GLP is Oracle CRM On Demand Administration Essentials)

Standardize on Oracle CRM On Demand - Partner Benefit for discounted internal use licenses

New! Oracle CRM On Demand Release 21 Partner Readiness

CRM On Demand Demonstration & Development Accounts

CRM On Demand Webcasts

Listen to the replay! Oracle’s Vision for the Social-Enabled Enterprise Webcast (September 10, 2012). Watch Oracle President Mark Hurd and Oracle senior executives to learn more about Oracle’s vision for the social-enabled enterprise.
New! Oracle CRM On Demand Online Documentation Library Release 21
Oracle PIM Sync End Of Life - Oracle CRM On Demand PIM Sync (PIM Sync) will no longer be available for new Oracle CRM On Demand licensed users contracted on or after July 1, 2012.
Oracle CRM On Demand Service Allotments – For Partner’s Immediate Attention
This message serves as a final reminder that Service Allotments will be enforced for Oracle CRM On Demand services after March 1, 2012, and commencing with patch 019.035.006.001. For more specific information on Service Allotments, please refer to the latest version of Service Allotments for Oracle CRM On Demand on My Oracle Support. Partners that are implementing or building integrations to Oracle CRM On Demand can find out if their customer needs more Service Allotments, by reviewing a customer’s Service Allotments and current usage, and set a threshold value for automated notifications, on the Service Allotment Administration page within Oracle CRM On Demand. (Click Admin > Company Administration > Service Allotment Administration). If you have any questions, please speak to your Oracle Partner Contact.
Oracle CRM On Demand Desktop information
Oracle CRM On Demand for Higher Education information
Oracle CRM and InQuira Sales Playbook for Partners - Learn about Oracle CRM and InQuira product positioning and functionality. This playbook equips you to sell, identify, qualify opportunities, and pursue specific sales plays. Find out where you should plan to focus your resources, and how to broaden your offerings by leveraging the OPN Specialized enablement available to your organization.
Service Allotments for Oracle CRM On Demand has been updated with several changes which clarify the service and timing of enforcement.
R20 design reviews with our customer advisory board members
- Session 1
- Session 2
Oracle CRM On Demand Release 19 Bookshelf and other documentation
See the newly revamped Oracle CRM On Demand Partners page and the new Oracle CRM On Demand public home page.
Oracle CRM On Demand Marketing is the only single-provider software as a service (SaaS) to deliver fully integrated, end-to-end market targeting, demand generation, and sales automation.
- View the latest Oracle CRM On Demand Marketing information
Current Partner Enablement Update News about new Oracle training and other resources for business development managers, consultants, and developers in your Oracle businesses
Current Global PartnerNetwork Newsletter Partner monthly newsletter that offers the most up-to-date information on key initiatives, product updates, and events globally
Subscribe to a variety of Oracle Newsletters – see what’s available
More Partner News

Local Information

New! North America CRM On Demand Partners as Customers Program Take advantage of your partner benefits to standardize on Oracle CRM On Demand at a special partner discount, for your own internal use with your business.
Oracle EMEA Partner Community for Oracle CRM On Demand
Oracle APAC Oracle CRM On Demand Regional Page
North America Mid-Size Applications Dashboard (secured for Gold, Platinum and Diamond Partners only)
EMEA Alliances and Solutions Corner

Education

Enablement 2.0 offers Oracle Partners training resources and tools to support specialized knowledge and ensure in-depth expertize on their chosen path to Specialization. Partners can make the most of the enablement benefits in their drive to extend market reach and expand revenue opportunities. Learn more about Enablement Benefits .
OPN Competency Center is an intelligent training tool that allows partners to manage their Oracle training with role-focused guided learning paths and measure their achievement toward Specialization.
- Oracle CRM On Demand Specialist Guided Learning Paths
Featured Training provides release-specific content for Partners to get started on learning the latest on Oracle product enhancements, features and functionalities.
Presentations from the Nov. 16 CRM OD Partner Summit
CRM OD "Consultants Corner" eSeminar Series
Recordings for the Release 19 Deep Dive Sessions are available through the Oracle CRM On Demand Training and Support Center. You can access this by clicking on the Training and Support link at the top right hand corner of your screen when you logged in to your Oracle CRM On Demand system. Once you are in, search for Release 19 and you will find the Release 19 Resource page.
ATG (Art Technology Group)
- Listen to the replay! Partner Enablement Path for Oracle's Acquisition of Art Technology Group (ATG). Develop, Sell, and Implement Oracle's Unified Cross-Channel Retailing, CRM, and Commerce Footprint. Learn about Oracle PartnerNetwork's ATG enablement roadmap and how to broaden your offerings by developing expertise on Oracle ATG Commerce. Understand the training we will offer for your organization and where to plan resource focus.
- Visit the ATG Commerce Suite Application Knowledge Zone to learn about opportunities for your business.
- Oracle ATG Commerce Suite Enablement Plan for OPN Partners - Learn about Oracle PartnerNetwork’s ATG enablement roadmap and understand how to build and develop partner expertise on Oracle ATG Commerce. Find out where you should plan to focus your resources, and how to broaden your offerings by leveraging enablement for complementary Oracle solutions.

Events

Oracle PartnerNetwork Events Calendar – shows all OPN events
Oracle Global Events Calendar – shows all Oracle events, OPN events included

Tools and Resources

Quick Links
- New! Oracle CRM On Demand Desktop information
- New! Oracle CRM On Demand for Higher Education information
Tools
- Oracle Validated Integration Initiative
- Promote your offerings in the OPN Solutions Catalog. Oracle is the world's largest business software company and Oracle customers use the Solutions Catalog to instantly locate and contact Oracle partners that can address their specific functional, market, or industry needs.
- Product Demos and Tours: Learn more about the industry's most comprehensive hosted CRM solution by viewing our product demos.
Resources
- Sales Benefits
- Marketing Benefits
- New! Marketing Kits - Check out the OPN Marketing Kits Demo (3:38 min) Save time and money - if you are an OPN member, Oracle marketing kits are your one-stop resource for proven demand generation tools that will help you accelerate sales, boost service, and grow your customer base. Create your own marketing campaigns using Oracle tools to generate leads for your company, or participate in Oracle marketing activities to increase visibility of your company in the marketplace.
  - Marketing Kits:
    - CRM On Demand: Link Sales and Marketing
- Oracle CRM On Demand Demonstration Account
- Oracle CRM On Demand Industry Solutions
- New! Oracle CRM On Demand Product Portal
- New! CRM research reports
- New! Oracle CRM On Demand Forums – Forums for partners, customers and other experts to share experiences, challenges and tips for setting up and customizing the Oracle CRM On Demand application.
- New! Price Lists - (Coming Soon)
- Oracle CRM On Demand Price List – View the latest Oracle CRM On Demand price list.
- Oracle Price Lists – View the latest Oracle Price Lists, Discount Schedules, Advanced Applications Pricing, Pricing Tools and more.
- Sales on OPN Click here to learn more about the OPN sales resources provided to Partners
- Oracle Partner Store (OPS): Learn how to book your online orders today!

OPN Member

Knowledge Zone Community Member

Specialized Company

News and Information	Local Information	Education

Events	Tools and Resources

OPN Member Knowledge Zone Community Member Specialized Company

News and Information

Use the drop down box below to jump to specific functional areas:

Quick Links

Guided Learning Paths for CRM On Demand Initial Role Based Training

Sales
Presales
Implementation
(Key OU Class in Implementation GLP is Oracle CRM On Demand Administration Essentials)

Standardize on Oracle CRM On Demand - Partner Benefit for discounted internal use licenses

New! Oracle CRM On Demand Release 21 Partner Readiness

CRM On Demand Demonstration & Development Accounts

CRM On Demand Webcasts

Listen to the replay! Oracle’s Vision for the Social-Enabled Enterprise Webcast (September 10, 2012). Watch Oracle President Mark Hurd and Oracle senior executives to learn more about Oracle’s vision for the social-enabled enterprise.
New! Perhaps one of the most difficult skills for a consultant to learn is how to be a world class consultant. Many times, this skill is acquired through trial and error – at the client's expense. The Consulting Skills Boot Camp is a compilation of real world best practices and observations collected over decades of consulting and related experiences. This 5 day course is presented in an interactive setting as the students learn from each other as well as from the instructor. The Consulting Skills Boot Camp is designed to boost the effectiveness of anyone who is in a customer facing role. Please visit the Consulting Skills landing page, schedule (see applications tab) and registration page or contact kim.miller@oracle.com for more information.
New! Oracle CRM On Demand Online Documentation Library Release 21
Oracle PIM Sync End Of Life - Oracle CRM On Demand PIM Sync (PIM Sync) will no longer be available for new Oracle CRM On Demand licensed users contracted on or after July 1, 2012.
Oracle CRM On Demand Service Allotments – For Partner’s Immediate Attention
This message serves as a final reminder that Service Allotments will be enforced for Oracle CRM On Demand services after March 1, 2012, and commencing with patch 019.035.006.001. For more specific information on Service Allotments, please refer to the latest version of Service Allotments for Oracle CRM On Demand on My Oracle Support. Partners that are implementing or building integrations to Oracle CRM On Demand can find out if their customer needs more Service Allotments, by reviewing a customer’s Service Allotments and current usage, and set a threshold value for automated notifications, on the Service Allotment Administration page within Oracle CRM On Demand. (Click Admin > Company Administration > Service Allotment Administration). If you have any questions, please speak to your Oracle Partner Contact.
Oracle CRM On Demand Desktop information
Oracle CRM On Demand for Higher Education information
Oracle CRM and InQuira Sales Playbook for Partners - Learn about Oracle CRM and InQuira product positioning and functionality. This playbook equips you to sell, identify, qualify opportunities, and pursue specific sales plays. Find out where you should plan to focus your resources, and how to broaden your offerings by leveraging the OPN Specialized enablement available to your organization.
Service Allotments for Oracle CRM On Demand has been updated with several changes which clarify the service and timing of enforcement.
R20 design reviews with our customer advisory board members
- Session 1
- Session 2
Oracle CRM On Demand Release 19 Bookshelf and other documentation
See the newly revamped Oracle CRM On Demand Partners page and the new Oracle CRM On Demand public home page.
Oracle CRM On Demand Marketing is the only single-provider software as a service (SaaS) to deliver fully integrated, end-to-end market targeting, demand generation, and sales automation.
- View the latest Oracle CRM On Demand Marketing information
Current Partner Enablement Update News about new Oracle training and other resources for business development managers, consultants, and developers in your Oracle businesses
Current Global PartnerNetwork Newsletter Partner monthly newsletter that offers the most up-to-date information on key initiatives, product updates, and events globally
Subscribe to a variety of Oracle Newsletters – see what’s available
More Partner News

Local Information

New! North America CRM On Demand Partners as Customers Program Take advantage of your partner benefits to standardize on Oracle CRM On Demand at a special partner discount, for your own internal use with your business.
Oracle EMEA Partner Community for Oracle CRM On Demand
Oracle APAC Oracle CRM On Demand Regional Page
EMEA Alliances and Solutions Corner

Education

Enablement 2.0 offers Oracle Partners training resources and tools to support specialized knowledge and ensure in-depth expertize on their chosen path to Specialization. Partners can make the most of the enablement benefits in their drive to extend market reach and expand revenue opportunities. Learn more about Enablement Benefits .
OPN Competency Center is an intelligent training tool that allows partners to manage their Oracle training with role-focused guided learning paths and measure their achievement toward Specialization:
- Oracle CRM On Demand Specialist Guided Learning Paths
OPN Boot Camps are "jump start" training covering Oracle’s growing portfolio of product lines and solutions areas and has been built in addition to the standard curriculum offered by Oracle University.
- Oracle CRM On Demand
View All Boot Camp Schedules | Request a Boot Camp
OPN Certified Specialist Certification identifies and endorses Oracle Partner individuals who achieve certification requirements. This Certification also contributes to company’s achievement towards OPN Specialized Program.

Oracle CRM On Demand
- Oracle CRM On Demand Essentials - Exam | Exam Study Guide
Featured Training provides release-specific content for Partners to get started on learning the latest on Oracle product enhancements, features and functionalities.
Presentations from the Nov. 16 CRM OD Partner Summit
CRM OD "Consultants Corner" eSeminar Series
Recordings for the Release 19 Deep Dive Sessions are available through the Oracle CRM On Demand Training and Support Center. You can access this by clicking on the Training and Support link at the top right hand corner of your screen when you logged in to your Oracle CRM On Demand system. Once you are in, search for Release 19 and you will find the Release 19 Resource page.
ATG (Art Technology Group)
- Listen to the replay! Partner Enablement Path for Oracle's Acquisition of Art Technology Group (ATG). Develop, Sell, and Implement Oracle's Unified Cross-Channel Retailing, CRM, and Commerce Footprint. Learn about Oracle PartnerNetwork's ATG enablement roadmap and how to broaden your offerings by developing expertise on Oracle ATG Commerce. Understand the training we will offer for your organization and where to plan resource focus.
- Visit the ATG Commerce Suite Application Knowledge Zone to learn about opportunities for your business.
- Oracle ATG Commerce Suite Enablement Plan for OPN Partners - Learn about Oracle PartnerNetwork’s ATG enablement roadmap and understand how to build and develop partner expertise on Oracle ATG Commerce. Find out where you should plan to focus your resources, and how to broaden your offerings by leveraging enablement for complementary Oracle solutions.

Events

Oracle PartnerNetwork Events Calendar – shows all OPN events
Oracle Global Events Calendar – shows all Oracle events, OPN events included

Tools and Resources

Quick Links
- New! Oracle CRM On Demand Desktop information
- New! Oracle CRM On Demand for Higher Education information
Tools
- Oracle Validated Integration Initiative
- Product Demos and Tours: Learn more about the industry's most comprehensive hosted CRM solution by viewing our product demos.
Resources
- Enablement Benefits
- Development Benefits
- Oracle CRM On Demand Development Account and Developer Resources
- Oracle CRM On Demand Demonstration Account
- Oracle CRM On Demand Industry Solutions
- New! Oracle CRM On Demand Product Portal
- New! CRM research reports
- New! Oracle CRM On Demand Forums – Forums for partners, customers and other experts to share experiences, challenges and tips for setting up and customizing the Oracle CRM On Demand application.
- New! Price Lists - (Coming Soon)
- Oracle CRM On Demand Price List – View the latest Oracle CRM On Demand price list.
- Oracle Price Lists – View the latest Oracle Price Lists, Discount Schedules, Advanced Applications Pricing, Pricing Tools and more.
Back to Top

OPN Member

Knowledge Zone Community Member

Specialized Company

OPN Member Knowledge Zone Community Member Specialized Company
- View the Specialization Guide for all launched and planned Specializations.
- View the Product Mapping to Specialization and set the filter to view products covered in a specific Specialization.
- Learn about Specializations and Advanced Specializations.
- View instructions on How to Utilize Worldwide and Associate Resources to Obtain Specialization or Oracle Validated Integration Status.
- New! Profile Badging Step by Step Guide
Oracle CRM On Demand (Qualifying Specialization)

The Oracle CRM On Demand Specialization recognizes partner organizations that are proficient in selling, implementing and/or developing Oracle CRM On Demand modules.

Oracle CRM On Demand provides comprehensive functionality that helps organizations drive sales, marketing, loyalty, and service features in an easy-to-use and highly cost effective cloud solution. Combined with Oracle's Commerce solutions, Oracle CRM On Demand delivers a unified cross-channel experience for consumers. Topics covered in this Specialization include: Company Administration, Visibility and Access Control, User Setup, Forecast Administration, Team Sharing, Customizing Fields, Customizing Page Layouts, Assignment Rules and Workflows.

Oracle partners who achieve this Specialization are differentiated in the marketplace through proven expertise in Oracle CRM On Demand Specialization solutions.

STEP 1: Join OPN
STEP 2: Join Knowledge Zone
STEP 3: Check Business and Competency Criteria
STEP 4: Track Competency Status
STEP 5: Apply Now

Specialized Logos

* Once your company has been approved for Specialization by following the steps above, you may also apply for Advanced Specialization if you have on staff 50 or more unique individuals who are Certified Implementation Specialists in this product set.

Download Logo: Gold Platinum Diamond

OPN Member Knowledge Zone Community Member Specialized Company
OPN Member Knowledge Zone Community Member Specialized Company

Knowledge Zone Communications

Opt-in to receive information specific to this Knowledge Zone.

Mix

Please note that Mix will be retiring on May 15, 2013 - You can join the conversation on Facebook, Twitter, and LinkedIn.

To view the following Oracle Mix Groups, you must join Oracle Mix first.
See More Mix Groups at Oracle Mix

Forums
See More Forums at Oracle Forums

Blogs
- CRM Product Marketing Blog - CRM Product Marketing Team that covers Siebel CRM, Oracle CRM On Demand, and Social CRM in Oracle's Industry Business Unit.
- CRM On Demand Learning Blog - The CRM On Demand curriculum developers that want to build better training. Tips and best practices are gathered from the CRM On Demand community.
See More Blogs at Oracle Blogs

Wikis
See More Wikis at Oracle Wiki

Facebook
- Oracle PartnerNetwork on Facebook
Twitter
- Oracle Mix on Twitter
OPN Member Knowledge Zone Community Member Specialized Company