Oracle User Productivity Kit 11 Technical Consultant Essentials

Oracle User Productivity Kit 11 Technical Consultant Essentials

The Oracle User Productivity Kit 11 Technical Consultant Essentials (1Z0-583) exam is designed for individuals who possess a strong foundation and expertise implementing and/or developing User Productivity Kit solutions. This certification exam covers topics such as: Perform a single user developer, multi user developer, and Knowledge Center installation, Perform service pack installations for both single and multi-user installations, Troubleshoot common installation problems, Run the manual db creation/maintenance scripts, Use the Knowledge Center User Import utility, Manage the Knowledge Center server, deploy published content, and provide application support. Up-to-date training and field experience are recommended.

Successfully completing the requirements of this certification track earns the designation of Oracle User Productivity Kit 11 Technical Certified Implementation Specialist. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise. This certification helps the OPN member's partner organization qualify for the Oracle User Productivity Kit 11 Specialization.

120 minutes
Number of
Exam Price:
US$ 245

More on exam pricing

Passing score subject to change. View Details
Oracle User Productivity Kit 11 Technical Certified Implementation Specialist

OPN Certified Specialist
Exam Validation:
Exam validated against release 11
Exam Format:
Multiple Choice


Recommended Training and Preparation Additional Information & Resources Exam Topics Fraudulent Activity Policy

Recommended Training
Oracle User Productivity Kit 11 Technical Consultant Essentials Exam Study Guide (PDF)
OPN Guided Learning Path
Oracle User Productivity Kit 11 Technical Implementation Specialist
Oracle University Training
UPK Content Development Rel 11.1
UPK Knowledge Center Rel 11.1
UPK Professional Rel 11.1


Additional Information & Resources
Exam Retake Policy
Specialization Catalog (PDF) for all launched and planned Specializations
Product Mapping to Specialization (XLS)


Exam Topics

System Overview

  • Describe the physical architecture and the relationship of the UPK multiuser components
  • Describe the function of the server is a multi-user installation
  • Describe the function of the client in a multi-user installation
  • Identify the benefits of a multi-user implementation
  • Identify the deployment methods for the server and Client
  • Describe the single server deployment
  • Describe the multi-server deployment (multi-server?)
  • Describe the benefits of Usage Tracking

UPK Developer Installation

  • Perform a single user Developer installation
  • Perform a multi-user Developer installation
  • Perform an unattended Developer installation
  • Articulate key functions for language support for Developer
  • Perform a service pack installation for single user
  • Perform a service pack installation for a multi-user Developer environment
  • Upgrade a custom document publishing style

UPK Knowledge Center Installation

  • Perform a manual installation of the Knowledge Center database
  • Describe the authentication methods available for Knowledge Center
  • Describe the benefits of using a secure web site for Knowledge Center implementation
  • Install the Content Root folder
  • Install the Knowledge Center User Import utility
  • Describe the requirements for installing Knowledge Center in a load balanced environment
  • Perform a configuration of Knowledge Center to utilize single sign-on
  • Perform an unattended installation of Knowledge Center

Advanced Installation Topics

  • Articulate the limitations of installing UPK Developer in a Citrix environment
  • Describe how to use UPK in virtual environments
  • Articulate issues and requirements for third party application installation
  • Perform an unattended installation
  • Troubleshoot common installation problems
  • Apply db/IIS user permissions
  • Articulate differences of standard and Windows authentication
  • Run the manual db creation/maintenance scripts

UPK Developer Overview

  • Describe the developer interfaces and their functions
  • Describe the function of the System folder
  • Identify the developer document types
  • Use create, edit and delete folders and documents in the library
  • Describe the differences between on line and off line development
  • Create an outline
  • Reuse documents in the library
  • Work on line and off line, utilizing check-in and check-out
  • Create Custom Views of the library

Administration and Content Management

  • Create user accounts using the Knowledge Center user import utility
  • Manage Content Roots
  • Customize the Knowledge Center user interface
  • Manage the Knowledge Center server
  • Manage permissions in the library

Publish and Deploy Content

  • Identify the possible deployment and documentation formats possible using UPK Developer
  • Customize UPK publishing styles and logos
  • Publish content
  • Deploy Player content to Knowledge Center
  • Use Command Line Publishing
  • Perform Batch Publishing Setup

Deploying Published Content

  • Deploy the published player to a web server
  • Deploy content for playback on a hard disk, CDROM or DVD
  • Deploy published content through a learning management system
  • Deploy content for help menu integration
  • Deploy published player or individual topics from other applications

In Application Support

  • Create In-Application Support solution
  • Implement In-Application support solution
  • Implement SmartHelp for browser based applications

System Maintenance and Obtaining Support

  • Use export to backup the Library
  • Perform a database restoration
  • Use Purge Deleted documents functionality
  • Access and leverage My Oracle Support for information and updates


Oracle Certification Program Fraudulent Activity Policy

Oracle reserves the right to take action against any candidate involved in fraudulent activities, including, but not limited to, fraudulent use of vouchers, promotional codes, reselling exam discounts and vouchers, cheating on an exam, alteration of score reports, alteration of completion certificates, violation of exam retake policies or other activities deemed fraudulent by Oracle.

If Oracle determines, in its sole discretion, that fraudulent activity has taken place, it reserves the right to take action up to and including, but not limited to, decertification of a candidate's Oracle Certified Associate, Oracle Certified Professional and/or OCM credentials, temporary, indefinite or permanent ban of a candidate from Oracle certification programs, notification to a candidate's employer, and notification to law enforcement agencies. Candidates found committing fraudulent activities forfeit all fees previously paid to Oracle, or to Oracle's authorized vendors, and may be required to pay additional fees for services rendered.

View the Oracle Certification Program Candidate Agreement which requires your agreement before the start of each exam.

 E-mail this page  Printer View