Oracle and Partners....Satisfying Customers Together
Superior Solutions....Better Service....Greater Expertise: It Will Always Be About Our Customers
What Does This Combination Mean for Partners?
- More sales opportunities through expanded product footprint in customer-facing solutions
- Complement and expand existing practices, deepen and broaden enterprise software capabilities and extend industry reach for better customer service
- Consolidate internal organizations for greater efficiencies, for increased focus on business process improvement and the delivery of higher value added services to clients
- Work with a single vendor to address customer needs for CRM, analytics, customer data integration, ERP, and infrastructure technologies
- Siebel partners not currently working with Oracle gain access to Oracle's complete applications and technology stack, worldwide resources and increased partner investment for incremental growth opportunities, and reduced cost of development and delivery.
- Oracle partners have the opportunity to access to Siebel's best-in-class customer-facing products, Customer Experience consulting, and proven best practices tailored to industry needs
Business Continuity:
As the integration of Siebel's Alliance and Channel Programs and Oracle PartnerNetwork progresses over the next few months, every effort is being made to ensure a seamless process and to provide you with a rich program that supports every aspect of your Siebel and Oracle business. Throughout the transition, we will communicate with you to provide you with the very latest information and resources to address your questions and highlight new opportunities.
For partners, it's business as usual. The Siebel and Oracle partner programs will operate fully in parallel until the integration is complete, in order to provide you with the highest level of support and the most robust set of benefits for your business. Siebel Alliance and Channels partners should continue to access the Siebel Alliance and Channels portals for updated information on their program and product strategy.
Partnership with Oracle
Oracle intends to offer Siebel partners in the current Siebel Alliance and Channels programs the opportunity to expand the breadth and scope of products and solutions available to them by combining the partner programs under a single, best-of-breed partner program. As our current partners know, the foundation for partners' success with Oracle is Oracle PartnerNetwork, which offers partners a robust business framework, a management portal, an interaction center, a foundation for engagement with Oracle lines of business, and a worldwide ecosystem of more than 20,000 partners for collaboration, ensuring a partner experience based on trust and predictability. Through partnership with Oracle, partners gain access to Oracle's premier products for additional growth opportunities, education, technical services and highly specialized go-to-market engagements, with support from across all lines of business within Oracle.
Resources Available to Oracle PartnerNetwork Members:
As a member of Oracle PartnerNetwork, through the OPN portal, partners have access to specialized product focus areas and market development initiatives, designed to streamline their enablement on Oracle products and facilitate go to market opportunities, market expansion and revenue growth in their respective areas of expertise. Membership in Oracle PartnerNetwork's applications and technology product focus areas and market development initiatives opens the door to Oracle's premier products for additional growth opportunities, education, technical services and highly specialized go-to-market engagement, with support from across all lines of business within Oracle.
It is our intention to offer a Siebel Product Focus Area (PFA) for partners by March 1, 2006, with monthly content updates. Through this Siebel PFA, Oracle PartnerNetwork members will be able to access the resources they need to engage around the Siebel product set. Every effort will be made to enable partners to rapidly meet the criteria for the Siebel Product Focus Area so that they may begin to engage around the Siebel product set promptly.
Note: Oracle Partners not currently working with Siebel will be required to satisfy the Siebel Product Focus Area (PFA) requirements in order to be allowed to engage in activity related to the Siebel product set. Qualification will be subject to approval
Through membership in Oracle PartnerNetwork, partners are eligible for participation in the Oracle PartnerNetwork Solutions Catalog , Oracle’s online catalog of the world's premier hardware, software, system integration, and services vendors’ solutions and offerings that complement, expand and enhance Oracle’s products and satisfy customer business needs.
Visit Oracle.com for product information, white paper, datasheets, demonstrations and tutorials that will support your efforts to resell, implement or integrate Oracle applications and business processes.
Resources Available to Siebel Partners Today
The Siebel Alliances and Channels portal continue to serve as a key resource for Siebel partners. Visit siebel.com/partners to access the benefits and resources you enjoy today through your Siebel partnership.
Visit Oracle.com for product information, white paper, datasheets, demonstrations and tutorials that will support your efforts to resell, implement or integrate Oracle applications and business processes.
Visit Oracle University for access to classroom training schedules, online and instructor-led education, and certification programs.
Explore the Oracle PartnerNetwork portal to learn more about the opportunities for partnership with Oracle and how to begin to access Oracle’s complete applications and technology ecosystem for growth.
More Information on the Combination, Product Strategy and Integration Timelines Be sure to read the following FAQs for detailed information on product strategy and roadmap, education and support plans, and key integration milestones for the partner programs. These documents will be updated frequently so please check back often.
Oracle | Siebel Customer and Partner FAQ (PDF)
Oracle | Siebel Partnership FAQ (PDF)
Contacts and Resources
| Scenario |
Contact Point |
| Siebel Partner not yet an Oracle PartnerNetwork Member |
siebelalliances_us@oracle.com |
| In process of becoming an Oracle PartnerNetwork (OPN) member or already an OPN member |
The OPN Interaction Center (OPN IC) is available to respond to email or telephone inquiries based on the partner's location. To contact the correct representative, please go to partner.oracle.com and click on "Contact Us". In general, following are the contact points:
opnic_ro@oracle.com - Europe, Middle East, Africa OPN IC
opnlad_ww@oracle.com - Latin America OPN IC
pn_br_ww@oracle.com - Brazil OPN IC
prn-APAC_au@oracle.com - Asia Pacific OPN IC
NA-Channels_us@oracle.com - North America OPN IC
opninfo_us@oracle.com - Global OPN Information |
| Non-Oracle Partners |
The OPN Interaction Center is available to respond to email or telephone inquiries based on the partner's location. To contact the correct representative, please go to partner.oracle.com and click on "Contact Us". |
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Customers and Partners
Discuss the Combination |
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