Upcoming Webcasts:

Partner SMART: Support Diagnostics - Oracle E-Business Suite
January 30, 2007
Event 39127: 8am - 9am PT and 4pm - 5pm PT

Are your Customers Oracle E-Business Suite applications set up correctly? Are you implementing Oracle E-Business suite? Are you currently supporting a customer in Production? Are you upgrading a customers E-Business environment? Do you want to avoid the Friday afternoon fire drill to close customer books? Do you want to speed up SR resolution time or completely avoid logging an SR? This session will answer these questions and more. A live demonstration will be given on the Oracle Diagnostic Support Tool that will include running an application set up script to assess the validity and correctness the set up, running a close period script to ascertain if the period can be closed, and running a collection script that can be directly uploaded to your service request from the tool.

Dial-In: 1.888.677.3916 Passcode: 39127

Morning Web Conf: 60841319 Conf Key: 39127

Afternoon Web Conf: 60841713 Conf Key: 39127

Partner SMART: Siebel
February 27, 2007
Event 39128: 8am - 9am PT and 4pm - 5pm PT

Leverage your investment in Oracle's Global Customer Services by making effective use of all the resources available through the Support Web portal for Siebel Customers.

Dial-In: 1.888.677.3916 Passcode: 39128

Morning Web Conf: 60843477 Conf Key: 39128

Afternoon Web Conf: 60843839 Conf Key: 39128

PSChange Impact Analyzer (PScia) is a powerful new tool that shows the far-reaching effects that even one small change to a PeopleSoft object can have. PScia is designed to help developers and designers assess these effects before they make their changes, thereby providing everyone downstream -- QA, Documentation, and most of all our Customers-- with a better product experience.

How can this help you?

• Designers: Discover design issues early in the development cycle and accurately estimate development time.
• Developers: Use to quickly execute unit tests and create technical documentation.
• Support/QA: Run an analysis once for an entire project, against one or multiple databases.

The Knowledge Browser is a series of pages (located on Customer Connection), designed to push select product knowledge and news to Enterprise, EnterpriseOne, and World customers.
The solutions knowledge base is segmented by product family, suite (library), and product. The product areas are organized into four solution groups: Spotlight Solutions, Frequently Used Solutions, Newly Created Solutions, and Knowledge Documents (EnterpriseOne and World only).

Dial-In: 1.888.677.3916 Passcode: 39129

Morning Web Conf: 60845415 Conf Key: 39129

Afternoon Web Conf: 60850596 Conf Key: 39129

Partner SMART: Configuration Support Manager
April 24, 2007
Event 39130: 8am - 9am PT and 4pm - 5pm PT

Learn how to prevent problems before they occur! Optimize your systems based on the latest Oracle knowledge and best practices! Resolve your Service Requests faster! These are a few of the features that Oracle offers you through the newest tool on MetaLink - Configuration Support Manager (previously-known as My Configurations & Projects). The Configuration Support Manager seminar will help you learn how to use Configuration Support Manager effectively to organize, collect, and manage configurations. You will learn about HealthCheck recommendations and how to save time logging and resolving Service Requests.

Dial-In: 1.888.677.3916 Passcode: 39130

Morning Web Conf: 60851762 Conf Key: 39130

Afternoon Web Conf: 60851873 Conf Key: 39130

Partner SMART: Maintenance Wizard - Oracle E-Business Suite
May 29, 2007
Event 39131: 8am - 9am PT and 4pm - 5pm PT

The Maintenance Wizard is a new, powerful upgrade assistance tool to transition you effectively to the latest E-Business Suite and Technology versions. Customers are guided through a methodical and repeatable Upgrade Project. Critical patches are defined to prevent accidental omissions and each step is validated and tracked. Use this when upgrading applications from 10.7 and 11.0 to 11.5.9, 10.7, 11.0 and 11.5.3-11.5.9 to 11.5.10, and database from 8.1.7 to 9.2.0.6 or 8.1.7, 9.0.1, and 9.2.0 to 10.1. The value lies in standardized and repeatable upgrades every time and saves time by avoiding the challenges associated with upgrading.

Dial-In: 1.888.677.3916 Passcode: 39131

Morning Web Conf: 60852895 Conf Key: 39131

Afternoon Web Conf: 60853109 Conf Key: 39131