Exceptional Award-Winning Support

Oracle Support has a long history of recognition and a proven track record of providing a superior ownership experience.

Software Technical Assistance Recognition (STAR) Awards
Oracle Support Services recently received two SSPA 2007 Software Technical Assistance Recognition (STAR) Awards for superior customer support services from the Service and Support Professionals Association (SSPA). The awards highlight Oracle's continued leadership and success in providing value added support and a superior ownership experience for customers.

SUPPORT AWARDS

Year	Award
2007	Best Value Added Support (SSPA) Best Knowledge Management Practices (SSPA)
2006	J.D. Powers and Associates Global Certification for Outstanding Customer Support J.D. Powers and Associates Certification for Outstanding Customer Support in North America STAR Award and WebSTAR Service Award (SSPA) TSANet Multi-Vendor Support Champion Award
2005	Induction into SSPA Hall of Fame (SSPA) STAR Award for Innovative Support WebSTAR Award for Customer Support Excellence (SSPA) Stevie Award for Best Support Team in EMEA
2004	Two Software Technical Assistance Recognition (STAR) Awards for Customer Support excellence (SSPA) Innovative Support Award—for delivery of top quality support services utilizing proactive diagnostic and resolution methodologies WebSTAR Service Award for Excellence—for innovation and delivery of technical support via the Internet. (SSPA) Best Customer Service Organization (International Business Awards)
2003	WebSTAR Award for Excellence in Web-based Service Delivery from SSPA
2002	WebSTAR Award for Innovative Support

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