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PRODUCTS AND SERVICES INDUSTRIES SUPPORT PARTNERS COMMUNITIES ABOUT

Oracle Global Customer Support Contacts Directory

ACQUIRED PRODUCTS CANADA ASIA PACIFIC
UNITED STATES LATIN AMERICA EUROPE, MIDDLE EAST, AFRICA

ACQUIRED PRODUCTS
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UNITED STATES

Support

  • Online: Go to MetaLink to submit, update, or review your TARs (you must have purchased support).
  • Phone: +1.800.223.1711 (You must have purchased support).
  • TTY Service: Hearing and speech impaired customers should dial 1.800.446.2398 for technical and nontechnical questions.

Support Sales

  • Phone: 1.800.833.3536
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CANADA

Support

  • Online: Go to MetaLink to submit, update, or review your TARs (you must have purchased support).
  • Phone: 1.800.668.8921 or +1.905.890.6690

Support Sales

  • Phone: 1.888.753.4428
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LATIN AMERICA

Support

  • Online: Go to MetaLink to submit, update, or review your TARs (you must have purchased support).
Country Support Hotline Support Sales
Argentina Acceso directo: 0800.666.0173
Ví­a AT&T Direct: 0800.555.4288 ó 0800-222-1288 conectar a 877.767.2253		 Phone: +54.11.4.341.8100
Belize Ví­a AT&T Direct: 811 conectar a 877.767.2253 Telesales: Número de acceso AT&T +555 +811, conectar a 888.546.3288
Bolivia Ví­a AT&T Direct: 800.10.1110 conectar a 877.767.2253 Telesales: 0800.0178
Brazil Toll Free: 0800.891.5899
Direct Access: +55.11.5189.1001
Fax: +55.11.5189.1101		 Toll Free: 0800.891.4436
Direct Access: +55.11.5189.1000
Fax: +55.11.5189.1189
Caribbean Islands
(Except Puerto Rico, Republica Dominicana Netherlands, and Aruba)		 AT&T Direct® Access Number 877.767.2253 Telesales: Dial AT&T access code and connect to 888.546.3288
Central America Para numeros telefonicos, por favor refierase al pais de preferencia. Phone: +506.296.1530
Chile Acceso Directo: 188.800.800.075
Ví­a AT&T Direct: 800.225.288 ó 800.360.311 conectar a 877.767.2253		 Phone: +56.2.339.2300
Colombia Acceso Directo:01.800.912.1586
Ví­a AT&T Direct: 980.911.0010 conectar a 877.767.2253		 Phone: +571.611.9600
Costa Rica Acceso Directo: 0.800.011.0515
Ví­a AT&T Direct: 0.800.0.114.114 conectar a 877.767.2253		 Telesales: 0.800.011.0621
Ecuador Ví­a AT&T Direct: 999.119 conectar a 877.767.2253 Phone: +1.800.67.2253
El Salvador Ví­a AT&T Direct: 800.1288 conectar a 877.767.2253 Phone: +50.3.224.4563
Telesales: Número de acceso AT&T 800.1785, conectar a 888.546.3288
Guatemala Acceso directo: 0800.666.0173
Ví­a AT&T Direct: 0800.555.4288 ó 0800-222-1288 conectar a 877.767.2253		 Phone: +502.2.334.3978
Telesales: Número de acceso AT&T +999.9190, conectar a 888.546.3288
Honduras Ví­a AT&T Direct: 800.0.123 conectar a 877.767.2253 Telesales: Número de acceso AT&T 800.123, conectar a 888.546.3288
Jamaica Ví­a AT&T Direct: 1.800.872.2881 877.767.2253 Phone: +1.809.960.2359
Mexico Acceso Directo: 01.800.672.10.52
Acceso Directo: 001.877.767.2253
Ví­a AT&T Direct: 01.800.288.2872 conectar a 877.767.2253		 Phone: +52.55.9178.3000
Nicaragua Ví­a AT&T Direct: 1.800.0174 conectar a 877.767.2253 Phone: +50.5.266.4797
Telesales: Número de acceso AT&T +174, conectar a 888.546.3288
Panamá Acceso Directo: 001.877.767.2253
Via ATT direct: 800.0109; conectar a 877.767.2253		 Phone: +507.263.9077
Paraguay Acceso Directo: 009.800.55.10005
Ví­a AT&T Direct: 008.11.800 conectar a 877.767.2253		  
Peru Acceso Directo: 0800.50.718
Ví­a AT&T Direct: 0.800.50000 conectar a 877.767.2253		 Phone: +51.1.615.1000
Puerto Rico 877.7.ORACLE Phone: +1.787.758.3377
República Dominicana Acceso Directo: 1.877.767.2253
Ví­a AT&T Direct: 1.800.872.2881 conectar a 877.767.2253		 Phone: +1.809.540.6612
Trinidad Ví­a AT&T Direct: 1.800.872.2881 877.767.2253 Phone: 1.868.624.4203
Uruguay Ví­a AT&T Direct: 000.410 conectar a 877.767.2253 Phone: +54.11.4.341.8100
Venezuela
Includes Netherlands Antilles (Curacao, Bonaire, Saba, Sint Eustatius and Sint Maarten , Aruba, and Sur Inam)		 Venezuela:
Aceso Directo: 0800.100.2057
Acceso directo: +58.212.955.1325
Via ATT direct: 0800.2255.288; conectar a 877.767.2253

Netherlands Antilles:
Via ATT direct: 001.800.872.2881; conectar a 877.767.2253

 Phone: +58.212.955.1300

Instructions for Dialing AT&T Direct® Access Numbers

  • 1. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number.
  • 2. Use the AT&T Access Numbers drop down menu to select the country from which you are calling.
  • 3. Dial the AT&T Direct® Access Number + area code + phone number.
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ASIA PACIFIC

Support

  • Online: Go to MetaLink to submit, update, or review your TARs (you must have purchased support).

Home Global Support Center: Melbourne, Australia

Country Support Hotline Support Sales
Australia +61.132.370 1800.787.901 (only within Australia)
Bangladesh Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005)
+65.6436.1003		 +65.6436.1789
China +86.800.810.0366 +86.800.810.0365
Hong Kong 800 963 604  
India India Support Hotline for all cities:
a) 1800.4258.448 (MTNL/BSNL Toll Free)
b) 000117 (AT&T Toll Free) Enter 8007111005 after voice prompt		  
          Mumbai Use India Support Hotline +91.22.66796200
          Gurgaon Use India Support Hotline +91.124.2549250/60
          Bangalore Use India Support Hotline +91.80.41084700
          Kolkata Use India Support Hotline +91.33.23006901
Indonesia +00180361624 +62.21.57981087
Japan
  • OiSC (Oracle Japan Local Portal) Users: +81.570.093810
  • MetaLink Users: 0120.099638
 +81.3.6238.7044
Korea 00308610023  
Malaysia 1.800.880.329
(Backup number 60.3.21782725)		 1.800.880.329
Nepal Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005)
+65.6436.1003		 +65.6436.1789
New Zealand 0800.478.776 +64.9.977.2157
Pakistan Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005)
+613.8616.4825		 +65.6436.1789
Philippines 1800 1651 0500  
Singapore +8006161618 +65.6436.1789
Sri Lanka 2430430
800.7111.005		 +65.6436.1789
Taiwan +886.800.077677 +886.800.077.668
Thailand 0018006112759  
Vietnam Call 120650065
Select additional options by pressing 2#
Select Enhanced International Toll-Free Service by pressing 2#
Enter 000011158		  
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EUROPE, MIDDLE EAST, AFRICA

Support

  • Online: Go to MetaLink to submit, update, or review your TARs (you must have purchased support).

Home Global Support Center: United Kingdom

Country Support Hotline Support Sales
Albania +386.1.588.89.00 +386.1.588.88.68
Armenia Please see CIS +7.495.641.1400
Austria +43.1.33777.555 +43.1.33777.502
Bahrain 80004238 +973.533.912
Belgium +32.2.719.12.12 +32.2.719.12.12
Bosnia and Herzegovina +387.3.329.51.72 +386.1.588.88.68
Bulgaria +359.2.923.8130 +359.2.923.8102
Cameroon +202.24563456 +225.20.31.56.10
CIS (This local support center covers Russia, Ukraine, Belarus, Kazakhstan, Uzbekistan, Armenia, Azerbaijan, Georgia, Kyrgyzstan, Moldova, Tajikistan, and Turkmenistan) +7.495.641.15.51 +7.495.641.14.00
Croatia +385.1.632.32.22 +385.1.632.32.28
Cyprus +35722694693 +35722694682
Czech Republic +420.221.438.199 +420.221.438.359
Denmark +45.44.80.80.81 +45.44.80.80.81
Egypt +202.24563456 +202.24563456
Estonia +372.628.7777 +372.628.7777
Finland +358.9.54.94.1300 +358.9.54.94.1000
France +33.1.57.60.21.22 +33.08.00.90.58.05
Gabon +202.24563456 +225.20.31.56.10
Germany 0180.2000.170  
Greece +30.210.67.89.450
Support Hotline off hours 00.800.1311, then 800.711.1005 and then type the CSI#
 +30.210.67.89.213
+30.210.67.89.390
Hungary +36.1.2241800 +36.1.2241811
Israel +972.3.9273677 +972.3.9273677
Italy +39.06.52436.400  
Ivory Coast 2 Stage dialling: First 00.111.11 then 800.379.0402 +225.20.31.56.10
Jordan +96265200895 +971.4.3909040
Kenya   +965.2.429.734
Kuwait +965802033  
Latvia +371.6704.6086 +371.8002024
Lebanon +9611963240 +971.4.3909040
Lithuania +370.5.204.76.40 +370.5.236.27.95
Macedonia +386.1.588.89.00 +386.1.588.88.68
Malta +800.62.474 +386.1.588.88.68
Mauritius +8020440036

+230.208.0055

Morocco +21222977095 +212.22.97.70.00
Netherlands +31.30.6699444 +31.30.6699441
Nigeria +202.24563456 +234.1.270.3370.3
Norway +47.6752.6752 +47.6752.6700
Oman +971.4.3909040 +971.4.3909040
Poland +48.22.6908701 +48.22.6908700
Portugal +351.21.423.52.00
or +351.22.609.32.33		 +351.21.423.52.00
or +351.22.609.32.33
Romania +40.21.307.2810 +40.21.307.2700
Saudi Arabia +966.1.273.9977 +966.1.273.6000
Senegal +202.24563456 +221.865.22.94
Serbia and Montenegro +381.11.201.68.30 +381.11.201.68.40
Slovakia +421.2.5728.8600 +421.2.5728.8110
Slovenia +386.1.588.89.00 +386.1.588.88.68
South Africa +27.11.564.4010 +27.11.266.4019
Spain +34.91.6312174 (if calling from outside Spain)
902.312.174 (toll-free within Spain)		 +34.902.302.302
Sweden +46.8.477.3600 +46.8.477.36.95
Switzerland +41.61.425.62.00 +41.61.425.62.62
Tanzania   +255.51.27925
Turkey: Istanbul region +90.212.329.68.20  
Turkey: Ankara region +90.312.4598999 +90.212.329.67.00
United Arab Emirates: Dubai +971.4.3909040 +971.4.3909040
Abu Dhabi +971.2.6323216 +971.2.6323216
United Kingdom and Republic of Ireland +44.870.4000.900 +44.870.55.03.029
Zimbabwe   +263.4.730715
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