Featuring the next generation of Oracle Policy Automation technology, Oracle Policy Automation Cloud Service has been designed for rapid modeling and delivery of seamless end-to-end customer advice experiences. Key capabilities include:
Enhanced authoring productivity with new Policy Modeling experience
Simplified data integration with built-in knowledge of Oracle RightNow metadata
Streamlined deployment experience, with new Policy Automation Hub
Oracle Policy Automation Cloud Service User Guide The Oracle Policy Automation Cloud Service User Guide provides complete information on creating, deploying and administering Oracle Policy Automation Cloud Service. May 2013 User Guide (11.0.1) August 2013 User Guide (11.1.0)
OPA Cloud Service Online Knowledge Base The Oracle RightNow Support portal knowledge base contains Answers and links to information on Oracle Policy Automation. Be sure to login with your cx.rightnow.com username and password to see as many results as possible.