Oracle Auto Service Request


Oracle Auto Service Request (ASR) is a feature of Oracle hardware warranty,  Oracle Premier Support for Systems, and Oracle Platinum Services.
ASR resolves problems faster by automatically opening service requests for Oracle's qualified server,  storage, and Engineered Systems when specific faults occur.

Oracle Auto Service Request is integrated with My Oracle Support.  You must use My Oracle Support to activate your ASR Assets.

Your My Oracle Support account must have the Administrator role or the Asset Administrator privilege for the Support Identifiers (SI) associated with your ASR assets.


For a complete benefit summary, visit the Oracle Auto Service Request product page.

View the ASR Demo Video.

Need help?  Post your question to the Oracle Auto Service Request Community. For technical support, please click the "Contact Us" link on My Oracle Support.

See Oracle Auto Service Request User Documentation for information on hardware qualified for ASR.