Oracle Cloud Services

The following items are referenced in your Oracle Cloud Ordering Document and are available here for easy access. Past and current service descriptions are available.

All Oracle Cloud services ordered prior to December 1, 2012, will be governed by the then-existing agreement referenced in your order. Effective December 1, 2012, all new ordering documents for Oracle Cloud services will reference the Oracle Cloud Services Agreement as the governing master agreement.

ONLINE ORACLE CLOUD SERVICES AGREEMENTS

Your order for Oracle Cloud Services identifies the Oracle Cloud Services Agreement that governs the order. If your order is placed on or after September 1, 2013 and references the Oracle Cloud Services Agreement available at www.oracle.com/contracts, then the September 1, 2013 version of the Oracle Cloud Services Agreement applies to that order. For any "add-on order" to an original Cloud Services order, the version of the Cloud Services Agreement for Oracle Cloud Services in effect on the date of the original order will apply to the add-on order, even if the add-on order is placed after an updated version of the Cloud Services Agreement is published. An "add-on order" is an order that updates the quantity or type of previously ordered Cloud Services, such as by adding capacity, new user subscriptions, or additional SaaS service applications.

CLOUD SERVICES AGREEMENT DOCUMENTATION

The following items are referenced in the Cloud Services Agreement and are available here for easy access.

ONLINE CONFERENCE ROOM PILOT AGREEMENTS FOR ORACLE CLOUD SERVICES

ORACLE BIGMACHINES AGREEMENTS AND SERVICE DESCRIPTIONS

ORACLE COMMUNICATIONS GLOBAL BUSINESS UNIT SERVICE DESCRIPTIONS

ORACLE CLOUD HOSTING AND DELIVERY POLICIES

ORACLE CLOUD IaaS HOSTING AND DELIVERY POLICIES AND SERVICE DESCRIPTIONS

DATA PROCESSING AGREEMENT

The most recent published version of the Data Processing Agreement for Oracle Cloud Services applies to all new orders, and renewals of prior orders, of Cloud Services placed on or after October 10, 2014. For any "add-on order" to an original Cloud Services order, the version of the Data Processing Agreement for Oracle Cloud Services in effect on the date of the original order will apply to the add-on order, even if the add-on order is placed on or after October 10, 2014. An "add-on order" is an order that updates the quantity or type of a previously ordered Cloud Service, such as by adding capacity, new user subscriptions, or additional SaaS service applications.

ORACLE ELOQUA AGREEMENTS AND SERVICE DESCRIPTIONS

All Oracle Eloqua Cloud Services ordered prior to June 17, 2013, will be governed by the then-existing agreement referenced in your order. Effective June 17, 2013, all new ordering documents for Oracle Eloqua Cloud Services will reference the Oracle Cloud Services Agreement as the governing master agreement (unless otherwise identified on the ordering document).

ORACLE FINANCIAL SERVICES GLOBAL BUSINESS UNIT SERVICE DESCRIPTIONS

ORACLE FUSION CLOUD SERVICE DESCRIPTIONS

ORACLE HEALTH SCIENCES GLOBAL BUSINESS UNIT SERVICE DESCRIPTIONS

ORACLE MARKETING CLOUD SERVICE DESCRIPTIONS

Oracle Marketing Cloud includes products formerly known as BlueKai.

PaaS AND IaaS PUBLIC CLOUD SERVICE DESCRIPTIONS

RESPONSYS SERVICE DESCRIPTIONS AND CLOUD TRIAL AGREEMENT

ORACLE RIGHTNOW CLOUD SERVICES AGREEMENT AND SERVICE DESCRIPTIONS

 

ORACLE SOCIAL RELATIONSHIP MANAGEMENT SERVICE DESCRIPTIONS

ORACLE TALEO SUBSCRIPTION AGREEMENT AND SERVICE DESCRIPTIONS

ORACLE UTILITIES GLOBAL BUSINESS UNIT SERVICE DESCRIPTIONS

PRIMAVERA SERVICE DESCRIPTIONS

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