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Built on a cloud platform that incorporates best practices and applied emerging technologies, Oracle CX offers tools simple enough for business users to manage, yet powerful enough for developers to extend. Oracle CX applications are innovative and flexible, and provide consistent performance and security.
Gain valuable insights from Oracle’s global survey and interviews with CX visionaries.
Learn why Oracle was named a leader in The Forrester Wave™: Digital Experience Platforms, Q3 2019.
Oracle Cloud CX takes a data-first approach, connecting customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Oracle has been helping customers manage, secure, and drive business value from data for more than 40 years. Data is our DNA.Watch the Construction Specialties story (0:52)
Oracle’s customer intelligence platform helps enterprises drive business value from their connected data assets and thrive in the experience economy. When powered by connected data, connected intelligence delivers hyperpersonalization in real time and at scale across the customer journey.Learn how a customer intelligence platform can help
Oracle Cloud CX connects all aspects of the customer journey through marketing, sales, service, and commerce—from the front office to the back office— to deliver a single and unified experienceDo more with CDPs (PDF)
Connect data, processes, and applications on a single, unified platform. Oracle offers the flexibility to integrate with all applications in your enterprise, through any touchpoint. We make integration quick and simple with prebuilt flows and easy-to-use tools, while still offering the power that developers desire.
Oracle offers a robust ecosystem of emerging technology on an open and flexible platform that allows you to extend the capabilities of your CX applications. Support unique business models with innovative technology services.
Built on an Oracle Generation 2 Cloud security platform, Oracle provides the most complete identity and security solution to secure user identity and access to any application and employ enterprise-grade data encryption and governance technology.
Empower your organization with powerful analytics and adaptive artificial intelligence. Oracle offers fully connected intelligence and actionable insights powered by innovative technologies.
With a comprehensive suite of tools for sales, marketing, service, and commerce professionals, Oracle Cloud CX helps brands get ahead and stay ahead in the experience economy.
Being an aggregator and a lender at the same time, a company in American Financial Group’s (AFG) position needs to make sure they’re providing consistency in their response times and the service to their brokers and customers. By augmenting their SaaS applications with cloud technology, they are able to scale with their needs and achieve impressive results in the process, such as 100% ROI over 12 months.Read the complete post
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Reach out to discover how Oracle Cloud CX can help you impress your customers and keep them coming back for more.
Learn how our CX ISV program puts you on the fast track to new business opportunities in the cloud.
Talk to a member of our team about Oracle Cloud CX.