Hospitality Loyalty and Marketing Solutions
Travelers evaluate many choices when they decide where to stay. Attract them to your hotel and hospitality services with marketing campaigns that showcase an understanding of who they are and what they want. Gain loyalty and stay connected to your guest with hospitality marketing services from Oracle.
Enrich your hotel loyalty with streamlined marketing strategy
Nurture guest relationships
Build comprehensive guest profiles based on data from all touchpoints to deliver exceptional experiences that earn loyalty.
Explore customer experience solutionsOffer flexible loyalty programs
Identify, reward, and retain guests with programs that award points based on length of stay, number of stays, booking method, spend, and more.
Explore customer loyalty solutionsUnderstand your guest with unified data
Customize and elevate the entire guest journey by sharing guest data—including everything from bookings to onsite experiences—across marketing, sales, and back-office teams.
Explore marketing solutionsCustomize guest offers and deliver via email, social, and SMS
Show guests you understand their preferences by personalizing your digital marketing across channels.
Explore campaign management solutions
“With Oracle Real-Time Decisions, we’ve achieved a new level of sophistication in personalizing shore excursions to our guests and improved our overall ability to operationalize valuable big data.”
Therron Hofsetz
Director, Software Applications, Holland America Line N.V.
Win new business and keep them coming back
Entice guests with personalized incentives and rewards
Make your brand resonate—deliver relevant content, at the right time, to every individual guest.
Explore targeting and segmentation solutionsEnrich every guest’s booking experience
Help guests discover the services and amenities that matter most to them, enhancing the guest booking experience across all brand touchpoints.
Explore commerce solutionsDeepen customer connections with seamless customer service
Enable guests to have their questions answered and issues resolved quickly, in the channel that best suits their preferences and needs.
Explore customer service solutionsHospitality resources
Access partners, services, and integrations to meet new trends and changing business needs.
Dive into webcasts and podcasts for the latest marketplace trends, new products, and “tips and tricks” to get the most from Oracle solutions.
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