NetSuite Cloud Services – Service Descriptions

NetSuite Cloud Services – Service Descriptions

This section includes service descriptions for the NetSuite Cloud Services, Professional Services, Training Services and Advanced Customer Support Services, which are incorporated into your agreement via the Subscription Services Agreement and/or your Estimate/Order Form.

Cloud Services – Service Descriptions

Service descriptions for the NetSuite GBU’s Cloud Services if specifically referenced in your Estimate/Order Form.



Advanced Customer Support (“ACS”) - Service Descriptions

Service descriptions for the NetSuite Advanced Customer Support services for customers and partners.


Training Service - Descriptions

Service descriptions for NetSuite Training offerings for customers and partners (formerly called the "NetSuite Learning Cloud Support and Training Event Packs").


Oracle Cloud Services – Service Descriptions

Service descriptions for the NetSuite-branded Oracle Cloud Services (sold subject to the terms of the Oracle Cloud Services Agreement).


Suite Pro Bono - Service Descriptions

Service descriptions for the services included in the Suite Pro Bono Statement of Work.


NetSuite CPQ Cloud Services - Service Descriptions

The NetSuite CPQ Service Descriptions can now be found at
https://www.oracle.com/contracts/netsuite/archive/.


NetSuite Adi Insights Cloud Services - Service Descriptions

The NetSuite Adi Insights Service Descriptions can now be found at
https://www.oracle.com/contracts/netsuite/archive/.