Add online ordering, curbside pickup, and delivery to your menu. Whether you're a small restaurant, a regional chain of coffee shops, or a global franchise, Oracle makes online ordering easy, efficient, and profitable. Manage all of your online and in-house operations with Simphony Point of Sale from Oracle, our cloud-based all-in-one restaurant management platform.
Manage your menu across all channels to accept orders from your mobile app, website and popular marketplaces.
Ensure all your orders are captured by your cloud-based POS for a single view of transactions and customer interactions.
Send orders directly to your kitchen for preparation. Set business logic and decision rules to ensure freshness and promise times.
Keep customers and staff informed on order status. Use location technology for smart pickup and customer satisfaction.
Your online ordering system doesn't need to be complicated, but it does need to connect what can be a complicated customer journey. Our team can advise you on how to build a connected online food ordering strategy that supports modern restaurant business priorities.
Oracle gives you two industry-leading options for equipping your restaurant with online ordering and delivery.
Use Simphony Point of Sale from Oracle to update menus on your website and mobile app as well as on Deliveroo, DoorDash, Grubhub, Uber Eats, Postmates, Caviar, and other popular online ordering apps. Each online order automatically flows through your POS for payment processing, inventory updates, kitchen prep, delivery updates, and more - all managed from a single secure cloud platform.
No matter how many digital channels you have, an online POS system makes online menu management simple and consistent. Measure sales and profit by channel and manage your digital brand from one location.
Kitchen display systems keep everything running smoothly and efficiently. Orders are fired directly to the KDS as soon as the online order is taken, allowing the kitchen to start preparing, and ensuring promise times are always met.
Our menu management software helps you update menus across multiple locations in real time. Changes to menu items, ingredients, prices, and more can be updated in your custom mobile ordering app and other digital channels with ease. Whether you run a small café or a chain of restaurants across a range of languages, our online POS makes menu management easy.
Keep your customer base coming back with our gift and loyalty program management system. Offer awards based on online order frequency, dollars spent, and items purchased.
Our restaurant loyalty software allows your customers to view their rewards in real time. This creates a perfect opportunity to engage with them through targeted data-driven marketing campaigns and offer online gift cards.
An online ordering system for restaurants, integrated with a GPS-enabled web app, or location-aware technology automates contactless pickup. This seamless flow from order to fulfillment is the level of service customers expect.
Mobile POS tablets are cost-effective for managing online orders with curbside pickup. Use mobile POS tablets to inform the kitchen of successful contactless pickup and trigger loyalty rewards.
Picking up an online order should be fast and easy. Self-service kiosks makes contactless pickup simple for customers and streamlined for your staff.
Inventory management informs your restaurant online ordering system through your online POS so you're never out of an important menu item. Track menu profit, down to the ingredient and digital channel.
“With a target of 15 minutes to get orders ready, this system ensures our delivery deadlines are met. We deliver accurately, on time, still piping hot, and our customer satisfaction has never been better.”
Mike Palmer, Operating Partner, Outback Steakhouse Australia
Simphony helps Panini reduce wait times for its customers. Online orders, contactless pick-up and delivery, and mobile pay with QR codes flow through their Simphony POS for optimized order processing.
With an experienced team and a flexible self-ordering solution, MAX was able to pivot from table service to delivery and takeaway almost overnight and became the first Swedish restaurant chain to offer curbside pickup to meet new regulations.
Orders from their mobile app go directly into Simphony, ensuring they are queued quickly and timed based on delivery or pick-up – even accounting for the distance to the delivery location.
In just weeks, the company went from the idea of expanding online ordering and pick-up, to having all locations live and operational. The project was completed with the help of Oracle Food and Beverage and integration partner Pej.
As a small independent pub, Market Street integrated our digital ordering system to enable online and mobile ordering as well as pay-up-front capabilities using X-Dine, a solution from integration partner Eigen Payments.
Key benefits for bars, cafés, and nightclubs:
Our team is standing by to answer any questions you may have about the right online ordering system for your restaurant. They'll be happy to show you multiple integration options to help you expand sales channels, control monthly fees and delivery costs, and increase your profitability.