Sofya increases clinical accuracy with AI and reduces digital paperwork time from 7 minutes to 2 minutes with Oracle Cloud

Sofya is an innovative Brazilian startup specializing in precision healthcare, leveraging artificial intelligence (AI) to reduce the administrative burden on medical professionals and optimize patient care. The company's mission is to transform the healthcare landscape by streamlining the care process and reducing bureaucratic overhead, allowing doctors to focus on what truly matters: patient care.

Sofya's creation was driven by the urgent need to optimize clinical processes and reduce the cognitive burden on healthcare professionals. It's estimated that a physician, on average, needs 26 hours per week to complete all daily protocols, placing enormous pressure on workers. Furthermore, 63% of physicians experience symptoms of burnout, a direct reflection of systemic inefficiency that impacts both the well-being of professionals and the quality of care provided to patients.

Digital bureaucracy consumes about a third of doctors' time and also harms productivity and compromises necessary patient care. Faced with this challenging scenario, Sofya came up with the idea of ​​using artificial intelligence to transform healthcare, creating solutions that alleviate heavy workloads and improve the quality of medical care.

To process large volumes of clinical data quickly and securely, Sofya required a robust, scalable, and reliable technology infrastructure. Oracle Cloud Infrastructure (OCI) emerged as the ideal solution to meet these needs.

Oracle's infrastructure provided Sofya with the high-performance computing capability crucial for processing the company's large-scale language model. This was necessary to ensure that Sofya's AI could handle the complexity and volume of clinical data required. Additionally, Oracle's databases enabled the vectorization of over 1 billion medical tokens, which are words or terms extracted from medical texts, such as diseases and treatments. Vectorization transforms the words into numbers, allowing the AI ​​to understand and process information rapidly and accurately. The result was an extremely broad and accurate knowledge base. With a robust infrastructure, Sofya ensured that its AI solutions were not only scalable but also secure, delivering high-quality clinical results backed by reliable medical data.

The partnership with Oracle has led Sofya to achieve significant advances in its operations. One of the key results has been a significant improvement in operational efficiency. Sofya was able to reduce the time spent on digital paperwork from 7 minutes to just 2 minutes per appointment, representing a 71% reduction in the time spent on these tasks. This efficiency results in substantial time savings for physicians, allowing for improved productivity and patient care. The advancement enables the automation of repetitive and time-consuming tasks, freeing physicians to focus on quality care.

Sofya is also projecting significant scalability in the coming years. The company expects to handle between 400,000 and 500,000 monthly consultations by the end of 2025. This is only possible due to the combination of artificial intelligence and Oracle Cloud, which provides the infrastructure needed to efficiently handle growing demand without compromising service quality.

Clinical accuracy has also been significantly improved. Powered by 6 billion vectorized tokens, Sofya has been able to ensure more accurate clinical recommendations based on robust evidence and high-quality medical data, allowing physicians to make more informed decisions and deliver even more accurate patient care, consistently improving clinical outcomes. Finally, data security has been significantly enhanced, with Sofya adopting the most stringent compliance measures with international security and privacy standards. Patient information is kept confidential and secure, providing greater peace of mind for both doctors and patients.