Kuwait Gulf Oil taps Oracle Cloud Applications for business growth and efficiency

Arabian Gulf oil producer unifies financials, human resources, and supply chain management using Oracle Cloud ERP, HCM, and SCM.


Oracle Cloud ERP and HCM provide a foundation for our company to quickly adapt business models and processes, reduce costs, innovate more, and drive growth.

Latifa E. AlnasrallahSenior Business Application Analyst, Kuwait Gulf Oil Company

Business challenges

Kuwait Gulf Oil Company (KGOC) operates a vast petroleum industry logistics and supplier network, as well as a complex financial framework for sharing export revenues with Saudi Arabia from the onshore Wafra and offshore Khafji oil fields.

The company was running its business operations on Oracle E-Business Suite but found that it lacked the performance and agility the business required.

KGOC was constrained by drastic fluctuations in oil and gas prices, oil field shutdowns due to COVID-19, and ever-changing production quotas issued by the Organization of the Petroleum Exporting Countries (OPEC). The oil producer required a modern cloud platform to automate its core financials, supply chain, and human resources business processes.

Additionally, with oil and gas industry talent at a premium, KGOC’s executive team wanted a system that could help it upskill and deploy workers to high-value projects arising from the needs of hydrocarbon production or business operations.

Oracle Cloud applications play a vital role toward enhancing our business efficiencies for sustained growth and building the workforce of the future.

Ahmad A. SafarTeam Leader, Information Technology, Kuwait Gulf Oil Company

Why Kuwait Gulf Oil Company chose Oracle

KGOC, a longtime user of Oracle on-premises technology and applications, began its journey to the Oracle Cloud with the private Mozon cloud platform. It hosted Oracle Cloud Financials in 2015 and Oracle Cloud Human Capital Management in 2019.

In 2021, satisfied with its experience, the company decided to implement the complete strategic Oracle Cloud back-office stack of applications covering Oracle Cloud ERP, Oracle Cloud HCM, and Oracle Cloud Supply Chain Management (SCM).

The go-live in 2022 put the company on track to meet its mission statement of becoming one of the most technologically advanced oil and gas companies in not only the Middle East, but in the world.

Kuwait Gulf Oil Company ramps up financial controls, talent management, and supplier relationships by deploying Oracle Cloud ERP, HCM, and SCM applications.


By adopting Oracle Cloud Applications, KGOC automated more than 60 business transactions within its financials, HR, and supply chain operational processes. The agility and scalability provided by Oracle Cloud ERP and Oracle Cloud HCM allowed the oil company to swiftly transition to remote working during the pandemic, without compromising any business process or commitment to customers, partners, suppliers, or employees.

The unified set of business modules now form the backbone of KGOC’s business growth, including the upcoming Durra gas field, which is under development jointly with Saudi-based Aramco Gulf Operations Company. Oracle Cloud ERP, with its AI-embedded financial solutions, streamlined key finance processes to ensure better budgetary control, sharpen forecasts, and automate routine tasks, including contract management, renewals, and supplier invoicing. Oracle Cloud Financials also allowed KGOC to close its books faster, process supplier invoices seamlessly, control customer billing, reconcile accounts, manage revenue, improve cash flow, and efficiently manage oil and gas assets.

Oracle Cloud Supply Chain Management (SCM) eliminated manual supplier processes by automating purchasing and contract negotiations. Self-service procurement brought agility and cost savings to supplier management, with built-in approval policies and pre-negotiated terms for oil and gas industry-related purchases. Orders and invoices are now automatically routed into Oracle Cloud Financials for processing.

Oracle Cloud HCM simplified HR administration by giving employees self-service options for everyday tasks, such as leave requests, pay slips, and performance management—enabling HR teams to focus on improving employee productivity and creating better welfare programs. Furthermore, for swift monthly payroll reconciliation, KGOC also automated its payroll module, which is fully unified with Oracle Cloud ERP.

With Oracle Cloud intelligent dashboards, KGOC’s management gained real-time views of business unit spend, contract status, head count, payroll, oil and gas export revenue, and other key performance indicators. With a single, centralized source of data accessible anytime, anywhere, the Oracle Cloud platform equipped business teams with a consistent experience and improved decision-making.

Oracle Cloud ERP will also support the company’s adoption of the new International Financial Reporting Standard (IFRS 16) that came into effect in 2020. Also, the product will help steer the company through the Value-Added Tax (VAT) system, which will be implemented for the first time in Kuwait in 2023 or 2024.


Kuwait Gulf Oil Company selected Oracle Consulting to assist with the implementation of the digital transformation project.

Published:January 17, 2023

About the customer

Kuwait Gulf Oil Company, a wholly owned subsidiary of Kuwait Petroleum Corporation, is Kuwait’s national oil company. KGOC represents the interest of the State of Kuwait in the Neutral Zone oil fields, which run along the border of the Kingdom of Saudi Arabia and the State of Kuwait. The natural resources in the Neutral Zone are shared equally between the two countries.