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Oracle Customer Success—Parazelsus Pakistan Pvt., Ltd.
Parazelsus Pakistan Shortens Month-End Closes by more than 40%, Cuts Overtime Costs by 30%, and Enhances Decision-Making
ShareWe chose Oracle E-Business Suite Release 12 over the competitors, SAP and MicroSoft Dynamic, for its high performance, high availability, and scalable enterprise resource planning platform that could support our future growth. We slashed month-end closing time by more than 40%, reduced overtime costs by 30%, and we can now set up new branches 60% faster.
Established in 2007, Parazelsus Pakistan Pvt., Ltd., is a leading distributor of pharmaceuticals in Pakistan. After acquiring the distribution operations of Novartis, the company began as an independent and privately owned business built on a strong framework. Parazelsus focuses on sales and distribution services for manufacturers of healthcare and medical products through its 14 branches across the country, with an extended reach in Afghanistan and India.
Business Challenge
- Implement a single, high-performance, reliable, and scalable enterprise resource planning (ERP) platform to support up to 30,000 pharmaceutical distribution-sales lines daily, across 14 branches to improve customer service and boost revenue opportunities
- Enhance data visibility across financials, purchasing, and pharmaceutical supply inventory to increase operational efficiency for order-to-cash and procure-to-pay processes and improve management decisions
- Automate invoicing for distribution sales and reduce the month-end closing time to meet regulatory reporting deadlines
- Improve inventory management to ensure business continuity for planned and ad-hoc deliveries and disaster recovery for pharmaceutical distribution
Results
- Slashed month-end closing time by more than 40%—taking three days instead of seven to eight days—by using Oracle Financials for automating financial consolidation and to meet taxation and regulatory reporting requirements
- Reduced staff costs by 40%, cut overtime costs by 30%, and enabled employees to focus on more strategic tasks by eliminating redundant data entry and automating invoicing processes
- Accelerated decision-making by providing a single view of business operations, enabling managers to access up-to-date sales and inventory data, which is updated hourly instead of daily
- Gained ability to set up new branches 60% faster—rapidly opening five new branches in three years—thanks to high-performing and scalable Oracle E-Business Suite Release 12
- Improved purchasing control by automating approvals and enabling audit trails
- Facilitated greater financial control and analysis by segregating business unit transactions into multiple ledgers and defining access levels for staff, based on responsibilities
- Improved customer service by generating more accurate customer invoices faster for more than 5,000 daily orders for healthcare and pharmaceutical products, thanks to Oracle Order Management
- Enabled customer-based or product-based, targeted promotions using Oracle Advanced Pricing to predetermine promotion limits and track available balances, ensuring compliance with corporate the pharmaceutical pricing scheme and maximizing profit
- Ensured business continuity by gaining real-time visibility for each inventory cycle to prevent stock shortages and ensure on-time deliveries
- Increased revenue opportunities by enabling manufacturer access to real-time sales data by country, region, and product and identifying most profitable pharmaceutical products and fastest-growing regions
- Improved operational efficiency by using a single ERP platform rather than multiple systems to support business processes, including for order entry, invoicing, inventory delivery, and product promotion
Why They Chose Oracle
Parazelsus Pakistan assessed SAP and Microsoft Dynamics solutions and chose Oracle E-Business Suite Release 12.1 because of its positive experience with using Oracle Database for more than 10 years. Furthermore, Oracle E-Business Suite Release 12’s open architecture enables seamless integration with third-party applications. Finally, Oracle is a reputable world leader in enterprise software, and Parazelsus Pakistan can leverage a large workforce trained in Oracle products.
We were very impressed with Oracle Database for its high performance and reliability; it makes sense to partner with a quality provider that will continue to deliver business benefits in the long term. We have established a flexible and scalable ERP platform that supports our future growth in the distribution business.
Execution
Parazelsus Pakistan’s internal IT team first implemented Oracle General Ledger and later added Oracle Financials modules as well as Oracle Inventory, Oracle Order Management, and Oracle Advanced Pricing to integrate its order-to-cash processes, followed by Oracle Purchasing for its procure-to-pay processes. The implementation involved research and development, testing for workflows and interfaces, and user training.
Parazelsus Pakistan is the only company in Pakistan to have implemented the full functionalities of Oracle E-Business Suite Release 12.1. With the support from its internal IT team, the implementation went smoothly and enabled the company to achieve multiple business objectives. The distributor plans to implement the integrated ERP platform in Afghanistan and India to deliver a consolidated view of global business operations.
About Parazelsus Pakistan Pvt., Ltd.