Oracle NetSuite today announced new AI capabilities to help organisations in Singapore reach their goals more efficiently. Embedded across the suite, NetSuite’s AI capabilities can enable customers to increase productivity, reduce human error, and mitigate risk.

“We are committed to helping organisations in Singapore run their businesses more efficiently and continue to embed more AI capabilities across NetSuite at no additional cost,” said Gary Wiessinger, senior vice president of Application Development, Oracle NetSuite. “With the latest updates, we’re helping our customers leverage their organisational data and powerful AI innovations to improve productivity across their business.”

NetSuite’s latest AI innovations for organisations in Singapore include:

• NetSuite Text Enhance: Helps organisations generate high-quality, natural-language text by embedding generative AI, which integrates company-specific and contextual data, in text fields throughout NetSuite. As a result, customers’ finance and accounting, supply chain and operations, sales and marketing, and customer support teams can increase productivity, reduce human error, improve consistency, and accelerate business processes.
• NetSuite Prompt Studio: Helps organisations refine the quality of AI-generated content by enabling administrators and developers to configure the format, tone, and creativity level of responses. As a result, customers can gain more control over generative AI prompt configuration and enhance end-user productivity.
• Text Enhance for custom fields: Helps organisations improve the speed and accuracy of data entry with generative AI capabilities that leverage relevant company data to populate custom fields. Using Prompt Studio, administrators and developers can configure AI-generated text suggestions in the intended format, tone, and creativity level for any custom text field in NetSuite to help improve data quality and enhance AI-assisted workflows.
• NetSuite Financial Exception Management agent: Helps organisations increase efficiency and mitigate risk by automatically detecting and managing financial exceptions with agentic AI. As a result, customers can quickly assess situations, identify transactions that need to be investigated, get actionable insights, and resolve issues ahead of the period close and assist operational efficiency.
• Generative AI for SuiteScript API: Helps organisations quickly develop new AI-powered functionality by enabling them to embed generative AI capabilities into NetSuite extensions and customisations. As a result, customers can quickly complement NetSuite’s out-of-the-box AI features with generative AI-powered capabilities to support their unique business needs.
• NetSuite Expert for SuiteAnswers: Helps organisations boost productivity and accelerate issue resolution by providing an AI agent that delivers tailored NetSuite guidance based on an extensive catalogue of NetSuite support resources. For example, users can ask how-to questions in natural language and the agent will analyse thousands of support articles to instantly deliver specific answers and actionable insights.