Oracle Modern Best Practice—Procurement

Modern Best Practice for Supplier Return to Settlement
Reduce Return Cycle Time

Supplier Return to Settlement

The mobile, social, Internet of Things, and cloud capabilities built into modern best practices enable you to gain efficiencies in the supplier return process. Simplify activities and easily collaborate with cross-functional teams. Identify and qualify returns through social media and mobile devices. Securely request, approve, ship, receive, and record returns transactions through the cloud. Use the following best practice as your roadmap to a more strategic, efficient, and data-driven procurement processes.


Request RMA
Mobile. Social. icon Mobile. Social.

Request RMA

Contact supplier to authorize return. Enter return shipment and record Return Material Authorization (RMA) information.


Prepare Material for Shipment
Mobile. Internet of Things. icon Mobile. Internet of Things.

Prepare Material for Shipment

Consolidate and pack material to be returned for credit.


Load Material
Mobile. Internet of Things. icon Mobile. Internet of Things.

Load Material

Load the prepared material to the dock for shipment.


Ship Material
Mobile. Social. Internet of Things. icon Mobile. Social. Internet of Things.

Ship Material

Ship material to be returned and notify supplier electronically.


Receive Material—Supplier (Optional)<
Mobile. icon Mobile.

Receive Material—Supplier (Optional)

Receive replacement materials from suppliers to inventory or specified location.


Record Returns Transactions
Mobile. icon Mobile.

Record Returns Transactions

Settle outstanding balance with supplier. Record returns from supplier performance analysis.