Amplifon Cuts Invoice Backlog and Boosts Efficiencies with the help of Oracle AI
AI features embedded in Oracle ERP can be put to work out of the box after activation. Amplifon is using AI to help clear invoice backlogs, enabling employees to focus on more value-adding and strategic tasks.
One feature being used is called Intelligent Document Recognition, and it’s helped remove a bottleneck of invoices from Amplifon stores around the world. Bills are now visible on Amplifon’s ERP platform and controlled from a central dashboard which helps improve transparency and planning.
This AI feature has been particularly effective in helping to cut the number of paper bills and scanned invoices that weren’t assigned to purchase orders in the system and instead languished in clogged email inboxes.
Instead of paper invoices, Amplifon is now importing from mailboxes to Oracle applications, suppliers’ documents directly arrive to the ERP solution and, the company’s HQs can centrally monitor whether countries are experiencing a backlog.
Paper invoicing challenges
With global operations in 26 countries, Amplifon generates substantial amounts of admin and paperwork. To help handle the processing of financial documents – such as invoices, payments, and purchase orders – it’s employing Oracle AI.
Why Amplifon chose Oracle?
AI features embedded in Oracle ERP can be put to work out of the box after activation. Amplifon is using AI to help clear invoice backlogs, enabling employees to focus on more value-adding and strategic tasks.
Results
Improving efficiencies, freeing up time from paper-based tasks.
The combination of both Oracle AI functions supports Amplifon in improving efficiencies, and freeing up employees from paper-based, time-consuming tasks and letting them focus on more strategic activities.
Partners
Over the past six-12 months, Oracle Intelligent Account Combination Defaulting has been used at Amplifon more than 100k times and now, the company may be interested in testing new features, not only for finance, but for HCM, and cash management reconciliation.
About the customer
Amplifon is a global leader in hearing healthcare, offering a range of services and solutions. It is the world's largest hearing aid retailer, based in Milan, Italy. Amplifon's services include hearing assessments, hearing aids, ongoing support, and assisted listening devices. They work with health and ancillary plans to ensure members get back to better hearing.