Traditionally, the POS system is where a customer makes a payment in exchange for goods or services. Payment terminals, touch screens, and a variety of other hardware and software options are used to enable the transaction.
Today, however, the point of sale is often referred to as the point of service, given that POS is no longer just about processing sales. Modern POS systems are at the heart of food and beverage operations large and small, helping to enhance the customer experience and streamline business operations.
POS systems allow food and beverage operators to process orders and maintain financial control of their business, through cash management and integration with payment service providers.
As margins get tighter, however, successful operators need POS to do much more. An integrated POS system offers:
POS systems are essential to food and beverage operators who want to deliver a fantastic guest experience, keep control of their costs, and grow their revenues and overall profitability. The right POS system should deliver the following to a food and beverage operator:
Choosing the right POS system is critical to the smooth running of your restaurant. It pays to understand exactly what you do need, and what you don't need.
So how do you select the right one? The 2016 Smart Decision Guide to Restaurant Management and POS Systems provides the information you need to find the POS that suits your business. This research report, conducted by Starfleet and sponsored by Oracle Hospitality, provides a checklist to use when evaluating POS, a list of must-ask questions for vendors, a roadmap for buying decisions, and valuable insights from industry insiders and experts.
Until recently, POS systems were often managed on premises. On-premises solutions require a lot of upfront investment, including expensive computer servers to run the system, and they can also be costly to maintain on an ongoing basis. Resources are needed to manage the software updates, upgrades, and security patches that need to be scheduled and installed manually by onsite staff.
Cloud-based, mobile-enabled POS platforms provide the modern solution for food and beverage operators to manage their technology. Food and beverage operators who have adopted a cloud-based POS system have enjoyed benefits such as:
Food and beverage operators need a technology platform to engage guests and staff. Simphony POS delivers mobility, loyalty, inventory, labor management, kitchen management, reporting, and loss prevention on one centralized, cloud platform.