Talent Mobility as a Strategy for Building Your Internal Talent Pools and Developing Bench Strength

In the research Deloitte 2020, it was reported that 86 percent of people leave a job today because of a lack of career development.

If your employees perceive there's no opportunity for career growth in your organization, they'll go elsewhere. And in today's talent market, that's easy to do. As of last month, there were between 6.8-7.2 million unfilled jobs across the economy. People are staying shorter times in jobs and shorter times in companies. Employees want development not just for the job they are in today, but also they want development for future career possibilities. The best CFO I have ever worked for was Tim Scott. He was the CFO of ICI London at the time I was there, and I was assigned to building people capability in the finance function. The most important thing we did for the finance function was to have a very visible talent-mobility and review strategy for every region of the world, for every line of business.

The communication plan was made visible to everyone, as was how we reviewed talent, how to indicate career interests, how to put together a career plan, by work level in the organization from the CFO roles to the beginning-level analysts. We published our results quarterly to everyone in the function, we gave a view to open roles and to where we would be adding people due to regional expansion and growth. If you were interested in growing your career you could go to our internal site called e-bility, which was about growing your skills and capabilities. There you could see the competencies, skills, and capabilities needed for every role in the function so it was clear what you needed to develop as you grew your career. In short, everything about our strategy and tools was visible and actionable, making it a source of development and retention.

When you are clarifying your talent mobility strategy it is helpful to have a working definition that states what you are doing or want to do.

A working definition of talent mobility.

Talent mobility can be defined as a dynamic internal process for moving talent from role to role—at the leadership, professional, and operational levels. In this context, employees move seamlessly from one job to the next, vertically and horizontally—often crossing business, function, and geographic lines. The ability to move “the right talent to the right place at the right time” is essential for building an adaptable and enduring organization. The ultimate goal of mobility is to optimize the investment a company has made in its people.

A clear talent-mobility strategy involves your entire talent engine and needs to be supported by relevant technology and tools. You need to be able to do this work in real time. While there may be certain talent-review periods throughout the year, we are not talking about a once-a-year event, but rather about an ongoing strategic conversation at every level. Think about every part of your HCM solution and connect the dots for people as to how it supports talent mobility.

Talent Mobility

  • Leadership accountability
  • Performance
  • Company strategy and talent needs
  • Current bench strength and talent pools
  • Development strategies and pathways
  • Formal succession and real-time talent review
  • Talent-management framework and principles
  • Recruiting/employee value proposition and on-boarding
  • Compensation

I think at times there can be misconceptions about what talent mobility means, particularly in the eyes of employees. Sometimes people may assume that they will move at set intervals and will have a new role every 12 to 18 months. In most organizations, this is not realistic or even feasible.

Talent mobility needs to correspond with a shift in organizational mindset.

Not all movement is upward.

  • To gain skills and capabilities necessary for promotion, employees may need a series of lateral moves

It can no longer be solely an HR practice.

  • Part of annual succession review, ongoing talent reviews, and part of the ongoing dialogue on business performance
  • Managers must take responsibility for every move and teaching people what they need to learn (so assign mentors, develop learning plan, and so on)
  1. Make development a business priority.
  2. Use multiple ways to develop leaders.

    • Formal training
    • Self-directed learning
    • Rotational assignments
    • Leaders developing leaders
    • External/Internal coaching and mentoring
    • Short-term project assignments
  3. Hold leaders as accountable for people results as you do for business results—this can’t be just an HR lead initiative—a commitment to talent development and talent mobility has to be a part of the business strategy and manager dialogue
  4. To attract and retain talent, employees need multiple relationships across the organization and exposure to senior leaders
  5. Use talent movement to build organizational capability and address growth and new opportunities in the business
  6. Establish guidelines for time in role and talent movement, i.e. when and how. Everyone can’t move every six months…

Having the right talent in the right place at the right time to sustain and grow the business requires that you also have an external view.

Mobility is not just inside out; it’s outside in.

  • Know whom in the marketplace you want to attract; monitor their careers, and approach them at the right time.
  • Engage your leaders to leverage their networks to find great talent.
  • Recruit not only for today’s roles, but to fill in your pipeline for the future.

It is often helpful for organizations to get a baseline of who they have for key roles and what their development pools look like at the outset. Take stock of where you are starting from:

Evaluate incumbents.

  • Are they performing as expected for their role?
  • Would additional development investment help?
  • Is a change needed?

Succession pool, internal and external: Your most immediate source of talent for critical roles as they come open.

Evaluate, and ask:

  • Were they overpromoted?
  • Is there too much risk involved in their current role?
  • Do they need to stay in role longer?
  • Are you at risk of losing them due to lack of opportunities?
  • Carefully choose stretch assignments

Development pool: Talent you are growing over the next three to five+ years.

Evaluate, and ask:

  • Are the right people in the right slots?
  • Focus strongly on development
  • Need to gain experience both technically and as a leader
  • Need strong individual development and retention plans
  • Focus on leadership and technical development

Building a talent culture and delivering on talent mobility ultimately happens when every leader, manager, and supervisor is a talent manager.

  1. They own the succession and performance processes, and are accountable for the actions and deliverables that follow.
  2. They own the employee dialogue about development and movement.
  3. A talent conversation should be more than an annual event, it is part of the relationship with every employee. Look for a way to integrate the talent conversation into monthly and quarterly business reviews.
  4. They need to know what’s happening with their people, i.e. track analytics on retention, performance outcomes, and development plans.
  5. They need to bring a measure of insight into the significance of talent-plan execution to the business strategy.
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