People: Agencies need to develop teams comprised of all the major stakeholders who will take responsibility for developing a thorough, workable long-term roadmap to build the modern workforce.

Processes: A strong plan will include streamlining and updating processes to align with the agency’s goals around recruiting, hiring, training, and retraining skilled workers and giving them a path to success.

Technology: With the help of powerful business applications built upon a complete, flexible, scalable, secure cloud, agencies can modernize to meet all their workforce challenges today and into the future both by attracting highly skilled IT workers and giving them an innovative, productive environment where they can unleash their creativity.