Founded in 1979, Saudi Public Transport Co. (SAPTCO) provides 24-hour bus service in Saudi Arabia, connecting 600 cities, towns, and villages with 579 daily scheduled trips. In addition to intracity service in 10 major cities, SAPTCO operates daily international trips to Bahrain, Egypt, Jordan, Kuwait, Lebanon, Qatar, Sudan, Syria, United Arab Emirates, and Yemen. Working with more than 160 domestic and international travel agencies, the company also provides charter bus services and integrated transportation solutions for companies, educational institutions, and individuals. Since its founding, it has transported more than two billion passengers.
“Saudi Public Transport Company has had a very successful relationship with Oracle for 17 years, which means that we know Oracle’s products very well and have trained and experienced employees. We also consider Oracle Database the best database in the world. When we faced the decision to provide our critical OLTP applications with increased performance, Oracle’s engineered system was a natural choice for us, and Oracle Exadata Database Machine indeed boosted the efficiency of our business,” said Bader S. AL-Balwiy, infrastructure and operation manager, Saudi Public Transport Company.
“In Saudi Arabia, you cannot work directly with Oracle but need to go through an Oracle partner, so we contracted Ejada to have everything delivered. After that, our relationship was with Oracle Advanced Customer Support Services, who undertook the successful implementation. Now we have a support contract with Oracle to ensure further support of the systems,” AL-Balwiy said.