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Oracle Customer Success — AMMROC (Advanced Military Maintenance, Repair and Overhaul Center) LLC

AMMROC (Advanced Military Maintenance, Repair and Overhaul Center) LLC

AMMROC Reduces Disaster Recovery Time from 8 Hours to 1 Hour and Ensures Zero Loss of Highly Classified Data

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With Oracle’s Zero Data Loss Recovery Appliance, we eliminate data loss in the event of system failure. We have reduced our data recovery time 8x, and our Oracle Database backup time 32x, which enables us to provide maintenance, repair, and overhaul services to our customers without delays.

— Eyad Al-Sahli, Head of Information Technology Department, AMMROC

AMMROC is a leading provider of military maintenance, repair, and overhaul (MRO) services to the United Arab Emirates (UAE) Air Force and other military operators across South Asia, the Middle East, and North Africa. Launched in 2010, the company continues to expand the boundaries for flight as it leverages world-class capabilities, a highly skilled workforce, and innovative technologies to deliver robust, MRO solutions that provide military operators with the highest level of aircraft readiness, fleet deployability, and safety.

AMMROC is a joint venture company owned by EDIC (Emirates Defense Industries Company), a company that brings together the combined capabilities of the UAE’s defense industries into a single integrated platform based in Abu Dhabi, as well as Sikorsky Aerospace Services and Lockheed Martin. AMMROC is committed to delivering World Class Military Aircraft Maintenance Services and supporting the country’s economic diversification, and is poised for significant growth.

 
Challenges
  • Reduce time to securely perform a full system backup containing 3+ terabytes of Oracle Database data, including mission-critical data for our maintenance operations and supply chain
  • Enable AMMROC to respond faster to disasters such as system failures and data loss through human error, and ensure business continuity in supply chain
  • Ensure compliance with aviation authorities and security regulations regarding the storage, retention, and retrieval of sensitive data
Results
  • Provided a robust backup and recovery solution to meet AMMROC’s operational demand for high availability and maximum performance by deploying Oracle’s Zero Data Loss Recovery Appliance, ensuring business continuity in the fast-paced maintenance support environment where every second counts
  • Enabled recovery of Oracle databases to any single point in time in the event of disaster thanks to Oracle Zero Data Loss Recovery Appliance real-time redo transport functionality, eliminating the potential loss of sensitive data, which has highly strict controls and restrictions compared to commercial airlines or banks
  • Reduced mean time to recover from 8 hours to 1 hour, minimizing business disruption in the event of disaster, and increasing the availability of Oracle databases used by nearly 5,000 employees across all business areas including aircraft maintenance, engineering, planning, supply chain, program management, sales, human resources, and finance departments
  • Achieved up to 32x faster backups by using Oracle Zero Data Loss Recovery Appliance to protect sensitive data in just 90 minutes, a process previously taking up to 48 hours
  • Ensured secure copying daily, monthly, and annual backups to support AMMROC’s tape-based data retention strategy and to facilitate compliance with strict data storage regulations
  • Completed full deployment of Oracle’s Recovery Appliance in only six weeks by leveraging expertise from Oracle Advanced Customer Support to help gather the prerequisite information, design the implementation plan, and install and configure Oracle’s Recovery Appliance to AMMROC’s specifications, which is the first and fastest implementation of Oracle ZDLRA in the Middle East North Africa (MENA) region
  • Minimized support and maintenance issues thanks to a single-vendor solution and Oracle Zero Data Loss Recovery Appliance seamless integration with AMMROC’s existing Oracle technologies, including Oracle Database, Oracle SuperCluster, Oracle Complex Maintenance, Repair, and Overhaul (cMRO) and more than 20 other Oracle E-Business Suite applications

 

Oracle has a range of best-of-breed products that meet our requirements and serve our vision and strategy. With Oracle’s Zero Data Loss Recovery Appliance we can respond in a very short period of time with zero data loss, and this would not have been achievable with any other competitive product.

— Eyad Al-Sahli, Head of Information Technology Department, AMMROC

Execution

AMMROC selected one of the leading Oracle Partners in the region to ensure a smooth and rapid implementation. Their consultants worked closely with teams from Oracle Advanced Customer Support and AMMROC’s own IT department to successfully meet the company’s hardware delivery requirements.

“We deployed Oracle Zero Data Loss Recovery Appliance in just six weeks, and this would not have been possible without the close collaboration of high-level experts from Oracle Advanced Customer Support, our own IT team, and our partners,” Al-Sahli said.
 


About AMMROC (Advanced Military Maintenance, Repair and Overhaul Center) LLC

Headquarters

 
Abu Dhabi, United Arab Emirates

Employees

 
5,000
Published:  Oct 14, 2016