No one offers more personalized and proactive mission-critical support for Oracle technology than Oracle. Building on Oracle Premier Support, Oracle Advanced Customer Support operates globally and partners closely with Oracle Development to deliver a broad range of services that help our customers maximize solution availability, performance, and value. We currently serve more than 4,000 customers in all major industries, including 82 percent of Fortune 100 companies and 84 percent of the top 50 world governments.
experienced advanced support engineers are available worldwide to help you improve IT operations, performance, security, and availability
With direct links to Oracle Product Development and Global Support, we provide faster resolution to issues.
Oracle’s team of support experts understands your unique business requirements and goals. We offer a range of services to support you on your journey to a public, private, or hybrid cloud.
Leverage our expertise, best practices, and tools for proactive and consistent support.
We offer flexible, tailored support services to meet your specific business needs.
“I would recommend Oracle Advanced Customer Support services because they provide comprehensive solutions... as well as [an] onsite dedicated engineering team to provide faster business solutions..” (1:32)
“Oracle Advanced Customer Support services has contributed to our success by making the application available. In addition, even when we had issues, they ensured that the system returned to service as quickly as possible.” (2:18)
CTO Robert Yanckello explains how Oracle Advanced Customer Support delivers top-notch support. Yanckello also points out that purchasing hardware and software from one company helps avoid finger-pointing while achieving quick results. (2:05)