Oracle Touchpoints
Oracle Touchpoints uses data across a unified HCM suite to provide managers with personalized team insights, recommended actions, and continuous engagement opportunities so they can empower their people to show up as their best selves every day.
Oracle Touchpoints features
Employee-manager experience
Help managers and employees stay aligned on individual sentiment, goals, feedback, and career growth in one connected experience.
Individual and team engagement
Capture and view individual and team interactions across the HCM system to help managers get a pulse on their direct’s engagement.
In-the-moment sentiment
Give employees and managers the ability to initiate conversations and share feedback to immediately address concerns.
Regular check-ins
Share and record conversations based on varied discussion topics in one-on-ones between managers and employees.
Team engagement metrics
Provide managers with real-time insights into team sentiment trend with a comparison to the overall organization.
Individual sentiment trend
Let managers drill into each worker’s daily interactions to understand which individuals need more attention and support.
Managerial coaching aid
Help managers be better coaches to their people with a clear understanding of the pulse of their directs and related historical interactions.
Employee check-in organizer
Help employees and managers maintain a cadence with a single place to schedule and view past and upcoming check-ins.
Nudges
Provide direct links to recommended engagement actions based on interactions and employee data, such as giving feedback.
Recommended discussion topics
Include recommended discussion topics to check-ins that dynamically update with interactions across the HCM suite, such as skills, goals, feedback, and more.
Celebrations
Recognize employees with messages from managers that highlight important moments, such as a contribution or milestone.
Generative AI discussion topics
Help drive more structured conversations with generative AI that proposes relevant topics and pre-set notes.
Generative AI suggested actions
Deliver personalized experiences after check-ins with AI-generated actions such as adding new performance goals.
Improve engagement with new adoption accelerators.
Key benefits of Touchpoints
Help managers work smarter, not harder
Give time-constrained managers AI-driven insights and recommended actions to help them grow and support their employees.
Engage employees to perform
Help employees feel supported and gain clarity on role changes with sentiment surveys and AI-suggested development topics.
Encourage continuous development
Cultivate an agile workforce with ongoing skill development discussions and AI-suggested goals that align with business objectives.
Drive engagement and belonging with transparency
Make employees feel valued and heard with transparency and continuous, impactful employee-manager interactions.
Product Tour—Oracle Touchpoints
Oracle Fusion Cloud Touchpoints
Oracle Touchpoints is an employee engagement solution built to enhance manager-employee relationships. It leverages AI to help time-constrained managers work smarter, surfacing relevant team insights and suggested actions.
Help managers drive performance and potential
Enable managers to get a sense of how their team is doing and quickly identify who may need more support.
Support and keep employees on track
Give managers the insights they need to help their employees stay on track, address obstacles, and feel valued with AI-recommended topics. Maintain an ongoing, impactful cadence with a summary and follow-up items proposed by AI.
Drive continuous performance
Cultivate an agile workforce with continuous skill development conversations.
Empower individuals to get the right support
Provide a way for employees to directly communicate with their managers about how they’re doing and where they need support.
Help employees grow within the organization
Help employees grow within the organization Empower workers to level up in their career and adapt to evolving responsibilities with AI-suggested development topics. Drive business outcomes with suggested goals based on check-in conversations.
Related solutions
Oracle ME
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Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.