The top 10 benefits of workforce management
1. Automatic attendance tracking
Workforce management software automates attendance tracking, improving data accuracy and reducing payroll errors. With a comprehensive workforce management solution, organizations can offer multiple worker types an easy, intuitive way to accurately report hours worked and absences in real time.
2. Improved workforce productivity
A workforce management system reduces manual processes and enables you to better manage a full array of policies governing time and attendance. With improved visibility into hours worked, the availability of workers, and safety incidents, overall workforce productivity improves, and managers can ensure that staffing needs are covered and respond quickly if things change.
3. A safer workplace
A workforce management system can help you promote a culture of workforce safety and compliance while helping you manage environmental health and safety incidents more effectively. By streamlining and automating health and safety protocols—from reporting incidents to capturing critical information—organizations can ensure that the information is accurate and encourage employees to report health and safety issues.
4. Reduced cost
As the productivity of your workforce increases, workforce management costs can decrease as a result of more-streamlined processes, which means less time spent on administrative tasks. More visibility into employee availability and budgeted hours ensures the accuracy and authenticity of time worked and absences taken, decreasing staffing expenses from things such as incremental overtime or labor overages.
5. Employee engagement
Workforce management tools can improve employee engagement by helping employees to feel more productive in their work and to achieve better work-life balance through increased scheduling flexibility. By gathering employee sentiment in the moment and using employee feedback and preferences to influence workforce management functions such as scheduling, organizations can also give their employees a voice and improve employee empowerment.
6. Flexible scheduling
Many organizations struggle to manage employee schedules—specifically, matching work skills with business demands to maximize productivity and minimize costs. Workforce management solutions offer tools that enable managers to create schedules that align their workforce with anticipated (forecasted) demand, giving employees the freedom to manage their schedules with self-service tools.
Some workforce management solutions use biometric data collection devices (for example, fingerprint scanners) to clock employees in and out, which helps eliminate “buddy punching”—the practice of one worker clocking in for another. In addition, location-based access to a web clock can ensure that workers only clock in from where they’re supposed to be working. Secure workforce management systems also have embedded machine learning that monitors for suspicious activity and for anomalies in the workforce management data to help prevent errors or fraudulent transactions going to payroll.
8. Business insights
Businesses can make better business decisions for the future with organizational and departmental data centralized in one workforce management system. Workforce management tools enable organizations to monitor overall company performance with real-time reporting.
9. Anywhere access
Workforce management solutions allow organizations to meet employees where they are to help them work more efficiently. Anywhere access empowers employees to perform tasks quickly and easily from their mobile devices, including clocking in and out, swapping shifts, requesting time off, and accessing information such as pay slips and W2s.
10. Fewer errors
Workforce management systems minimize human errors through automated time and attendance features. Automation ensures accuracy, eliminating data entry mistakes made using self-service time reporting tools. For example, by using robotic process automation, an intelligent system can listen for retroactive changes that may impact how an employee’s time should have been calculated and can then automatically recalculate an employee’s time and automatically send adjustments to payroll. Intelligent compliance alerts can also help ensure that an employee’s time is accurately recorded and that they adhere to their work schedules.