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Companies are moving to cloud solutions like software as a service (SaaS) at an ever-increasing rate, seeking to gain the speed, flexibility, and security features that their business requires.
Yet many of these same businesses may not have the in-house expertise to get the most out of their SaaS applications.
Oracle Advanced Customer Services can help.
Need to enable user productivity and satisfaction with application functionality
Need to deliver superior SLAs and ensure business continuity when it matters most
Need to deliver superior operability and performance as the cloud environment evolves along with the business
Need to better shield applications from unauthorized access and threats
“By adopting Oracle as a single, complete cloud for financials, planning, and HR functions, we saved millions of dollars in upgrade costs—and also expedited maintenance tasks by 400%. Oracle Advanced Customer Services also helped us to ensure system stability and maximize the value of our Oracle investment.”
Boost user adoption and productivity through functional and technical help desk support from dedicated experts who understand your business requirements.
Maximize the availability and performance of critical business processes with proactive support, guidance, and prioritized issue resolution.
Streamline your PaaS for SaaS extensions and integrations making the most of expert technical guidance and resolution skills, and efficient change and release management.
Enhance security capabilities with 24/7 Managed Security Services and seamless and user-friendly identity management.
Make the most of your Oracle Cloud investment with Oracle Cloud Priority Support. Get personal support and guidance as well as fast issue resolution across all Oracle Cloud deployments ensuring the best customer experience.
Do you need clarity on how quarterly Oracle SaaS updates might impact your business processes? Oracle Regression Testing for SaaS can help. With Oracle Regression Testing for SaaS, you can identify potential issues up front and get ready on time.
Save the Children improves business processes to further ensure that the world's most vulnerable children receive the help they need with the expertise of Advanced Customer Services and Oracle HCM Cloud.
Ready to take the next step in your journey toward maximizing your SaaS investment? We’re here to support your business every step of the way.